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Old 01-29-2013, 07:29 PM   #1
mamamac
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Concierge Levels at Poly or GF

I am trying to find out about the concierge level at the Polynesian and Grand Floridian.

Is the "Tonga" building connected to the main building where the monorail is without going outside? Or are all the concierge rooms only in the Hawaii building?

And is the "Sugar Loaf" building close to the main building?

My Dad isn't able to walk a whole lot and I want to make sure he will be ok.

I know the Contemporary is all in the same building, but we've been there and are looking for something different.

Thanks!
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Old 01-29-2013, 07:35 PM   #2
jecon
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Quote:
Originally Posted by mamamac
I am trying to find out about the concierge level at the Polynesian and Grand Floridian.

Is the "Tonga" building connected to the main building where the monorail is without going outside? Or are all the concierge rooms only in the Hawaii building?

And is the "Sugar Loaf" building close to the main building?

My Dad isn't able to walk a whole lot and I want to make sure he will be ok.

I know the Contemporary is all in the same building, but we've been there and are looking for something different.

Thanks!
The Sugar loaf is close to the main building. You can make a request for a room near the stairs to be even closer. Please note that you cannot get into the main building concierge if you are staying in the Sugar Loaf.
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Old 01-29-2013, 07:42 PM   #3
mamamac
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The Sugar loaf is close to the main building. You can make a request for a room near the stairs to be even closer. Please note that you cannot get into the main building concierge if you are staying in the Sugar Loaf.
I thought that Sugar Loaf was also concierge???
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4/2002 - Family Reunion at Contemporary
5/2009 - Family fun with neighbors and inlaws at Windsor Hills
5/2010 - A "Re-do of the Re-do Vacation" at Wilderness Lodge
5/2011 - Contemporary with Oma and Opa


June 2013 Looking forward to our first cruise with the family!
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Old 01-29-2013, 07:54 PM   #4
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Quote:
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I thought that Sugar Loaf was also concierge???
it is! they have two separate club levels, one in sugarloaf and one in the main building.

at the poly, i am pretty sure that no rooms are in a building that connects to the main building. but we have stayed in hawaii and the walk to the main building is really quick (my mom has mobility issues, so i totally get it).

not to go off topic but if you can possibly convince dad to rent a scooter it might make things easier. my mom never wanted to but was so glad she did!
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Old 01-29-2013, 08:07 PM   #5
mamamac
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not to go off topic but if you can possibly convince dad to rent a scooter it might make things easier. my mom never wanted to but was so glad she did!
Right now it's a pride thing. He's stubborn. We are working on him trying out a cane for right now, but it didn't go over so well.
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4/2002 - Family Reunion at Contemporary
5/2009 - Family fun with neighbors and inlaws at Windsor Hills
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5/2011 - Contemporary with Oma and Opa


June 2013 Looking forward to our first cruise with the family!
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Old 01-29-2013, 08:22 PM   #6
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At the Poly, the Great Ceremonial House (main building) isn't connected to any longhouse, but CL rooms aren't that far of a walk. At the GF, there are two club levels. Royal Palm Club (RPC) is located on the 4th floor of the main building and Sugar Loaf (SL) is located in an outer building that's right next to the main building and is not a far walk to the main building to catch the monorail, dine, or shop.
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Old 01-29-2013, 08:27 PM   #7
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So if you stay in SL, you can't use the lounge in the main building?
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Old 01-29-2013, 08:47 PM   #8
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So if you stay in SL, you can't use the lounge in the main building?
unfortunately, no.
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Old 01-29-2013, 09:28 PM   #9
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unfortunately, no.
Yikes. I have friends going there this week (SL) and she just told me they could use both lounges.
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Old 01-29-2013, 09:37 PM   #10
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Yikes. I have friends going there this week (SL) and she just told me they could use both lounges.
oh no! they might be confused, i have read that RPC can use SL but not the other way around (we never tried to use SL when staying RPC so i cannot confirm). with that said, my understanding is that the food is identical, so their experience should still be great.
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Old 01-29-2013, 10:57 PM   #11
mindy20
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RPC is amazing and so convenient to monorail. We are trying out the Hawaii building at Poly this time (it's saving a lot of $$$$) but I think we are really going to miss the convince of RPC. Maybe you can book with pin or AP discount and make it work, I think that would a great option for your dad.
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Old 01-30-2013, 09:23 AM   #12
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Yikes. I have friends going there this week (SL) and she just told me they could use both lounges.
As the pp said, guests staying RPC can access both lounges, but guests staying SL can only use the SL lounge and will not have access to the RPC lounge. The food offerings are the same in both, though.
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Old 01-30-2013, 09:30 AM   #13
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At the Polynesian, Tonga is connected to the main building by a covered walkway and it is club level. I've never stayed in that longhouse but tikiman has lots of info on his site. Tonga is all suites if I remember correctly although one is a honeymoon suite and more reasonable than the others if that matters.
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Old 01-30-2013, 10:52 AM   #14
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Tonga is Club level - used to be photo tours of suites on the poly boards

Pretty impressive suites. We ended up Hawaii, garden view and loved it.
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Old 01-31-2013, 11:02 PM   #15
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The SL building at the GF is a wonderful building and has a huge variety of food. Definitely a wonderful CL. I will say that it is a long walk to the monorail if you have issues walking. My family did not find it far but after a couple of days it was a lot for my parents. It would be much better being in the main building if you have issues walking.
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