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Old 01-31-2013, 10:50 AM   #31
Earning My Ears
Join Date: Dec 2012
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My family went to Disney for the week between Christmas and New Years in 2010. We were booked to stay at All Star Movies and a couple of weeks before the trip I received an email from Disney for a free upgrade to the Yacht Club.
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Old 02-01-2013, 03:08 PM   #32
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Originally Posted by onelittledisneyfan View Post
We were upgraded on our trip in Sept.October. I felt like Tinkerbell was stalking us given the amount of pixie dust we received! We arrived at AoA with a little mermaid room booked that we had booked with free dining- so already an amazing deal. We had requested a first floor. The manager saw that we had it noted on our reservation but that there were none available. We were very polite the entire time and the manager offered to upgrade us to any deluxe that we wanted for the entire 11 night trip! At the end, we picked the WL as we had not been there before and had always wanted to try it. They comped our taxi ride over. It was truly such a great gesture and definitely unexpected. I called the manager to thank her again and asked to see if I could put in a good word to her supervisor as well. She truly went above and beyond. One of the many reasons that I loved Disney!
That is great! I bet you had a great time!

2010-ASM, 2011-CBR, 2012- POP, 2013- POP, 2014- Upcoming POP!
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Old 02-02-2013, 12:26 AM   #33
Earning My Ears
Join Date: Jan 2009
Location: Ohio
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We have somehow lucked out a couple of times with upgrades...
A few years ago, we booked at standard room at CBR and received an e-mail a few days later asking if we would like to upgrade to a 1 bedroom at Saratoga Springs, which was an especially great surprise for us because we were travelling with our 1 year old and it meant we didn't have to go to sleep when she did!
A couple of years later, we stayed at WL and had to switch rooms halfway through our 11 day stay (I screwed up when I booked-- not Disney's fault) and when we changed rooms, they moved us up to Club Level to the Vice Presidential Suite. It was unbelievable! We had about 6 CMs following us up to the room because they didn't tell us that they had upgraded us and they wanted to see the look on our faces when we opened the door. We thought we were just moving to a standard room on the other side of the building, so we were shocked when they opened the door to the suite! On top of it, they arranged for us to be the flag family the next day! It was the most amazing trip I have ever been on!
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Old 02-02-2013, 10:01 AM   #34
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Originally Posted by Missytara View Post
There is no problem is asking how much an upgrade would cost. However, if you choose to do so, realize that you are basically doing a new reservation and you would lose any discounts currently on your reservation.
Not true. You'd be quoted the additional price as the difference between the rack rate of the new category and the rack rate of the category you're already in, plus tax. You would not have to pay the difference between the rate you're paying and the rack rate of the category you're in.

New Category Rack rate: $250/night
Current category rack rate: $200/night
Your discounted rate: $175/night

If you paid at the desk to upgrade a 2 night reservation, it would be (250-200) * 2 = $100 + tax.
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