|01-27-2013, 09:04 AM||#1|
A DIS Original!
Join Date: Aug 1999
Location: La-La Land
Frontier Airlines Question
I booked a flight on Frontier through Orbitz. We're thinking of extending our trip a few more days. I can not, for the life of me, find out what the charges will be for changing a flight. Do I look in Orbitz or do I look in the Frontier website? There's a ton of goobledy-gook, but I can't make heads of tails of it. Has anyone had an experience with changing a Frontier flight? Were there any fees or extra charges? Thanks!
|01-27-2013, 10:08 AM||#2|
Join Date: Jul 2001
Location: NE Ohio
To change an airline ticket, contact Orbitz Customer Service at 1-888-656-4546.
All airline tickets are subject to the rules and restrictions you agreed to at the time of booking.
Changes fees will apply. Orbitz charges $30.00 per ticket to change. You can also expect to pay an airline change fee of up to $150 per ticket for domestic flights and $250.00 per ticket for international flights. You also may be required to pay a difference in fares, if your new flight costs more than the original.
You cannot change the name on an airline ticket or give the ticket to someone else to use. The name on my ticket is wrong; what should I do? Also, you cannot change a ticket from one airline to another.
Can I fly standby on an earlier or later flight?
If you have insurance through our partner Allianz Global Assistance, review your insurance policy for details on what is covered. If you have additional questions contact Allianz Global Assistance at 877-593-4989 or visit their web site at www.etravelprotection.com/orbitz.
If you are changing your itinerary (date changes or city changes) prior to the day of travel, you would pay the difference between the fare already paid and the new fare based on the new itinerary, as well as a change fee that varies based on the Fare Option of the ticket already purchased. The fees to change your ticket prior to the day of travel are as follows:
Classic Plus: Free
EarlyReturns® Summit level members: Free on all Fare Options
You may make an itinerary change to most tickets at the My Flights section on FlyFrontier.com. The following exchanges cannot be done at FlyFrontier.com at this time: tickets that include an infant on an adult’s lap, unaccompanied minors, EarlyReturns® award redemption tickets, and tickets that have already been exchanged one or more times.
If you are unable to make an exchange online, an exchange can also be made by Frontier’s Reservations Department or by your Travel Agent, depending upon who originally issued your ticket. To make a change to your itinerary for a ticket that you have purchased on FlyFrontier.com or through our Reservations Department, please call Frontier Reservations at 800-432-1FLY (1359). To change the itinerary on a ticket that you purchased through a travel agent or another travel website, please contact your travel agent or the travel website. If you choose to make a change with a Frontier Reservations agent instead, an additional external ticket handling charge of $25 will apply to change a ticket that we didn't issue. This charge applies to any ticket issued in the United States by a traditional travel agency, an online travel agency, or another airline.
The external ticket handling charge does not apply to:
Tickets originally issued by us — either at FlyFrontier.com, through our Reservations Centers at 800-432-1FLY (1359), or at an airport ticket counter
Same-Day Flight Changes as described below, whether confirmed or stand-by
Name changes to a ticket as described below (please note that the external ticket handling fee does apply if both the name and itinerary are changed)
Involuntary changes resulting from flight cancellations, delays, or schedule changes
Tickets issued with military or government fares
Itinerary changes for Summit and Ascent level members of our EarlyReturns® frequent flyer program
Itinerary changes for Classic Plus tickets
Once paid, the Reservation Handling Fee will not be charged on any subsequent itinerary changes made to the same reservation.
When a ticket is exchanged prior to the day of travel, you will be able to pay the applicable change fee on your existing ticket and pay the applicable fare difference to select any of our Fare Options for the new itinerary. Please be advised that if you exchange a nonrefundable Basic, Economy or Classic ticket and apply the value toward a refundable Classic Plus fare, the original ticket amount will remain nonrefundable if the new Classic Plus ticket is later cancelled or exchanged.
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