RFID Locks at Riverside - The DIS Discussion Forums

thewall2k · 01-22-2013, 03:48 PM

I just returned from a week long trip at Disney World and got to experience the new RFID Lock system.

While it is convenient to only have to wave the card(eventually bracelet) by the lock in order to get open there are problems.

4 separate times my wife, son(2 years old), and I returned from long days at the park and were unable to get into the room. We had to call down to the help desk, wait for a runner, and then have maintenance come and fix the lock again.

It was extremely frustrating to us all of course, and management did the best they could but when you return to your room for a nap with a sleeping baby the last thing you want is an hour and half inconvenience.

OKW Lover · 01-22-2013, 04:26 PM

Sorry you had this problem. We've been in a few WDW resorts with these new locks and had no problem at all. Sounds like there may have been an issue with the installation in your room. Hope they fixed it.

butterfly71076 · 01-22-2013, 04:41 PM

We had them at SSR this past Nov. The only problem we had was the plastic covering kept falling off. After calling, they said it happened all the time, so we just put it on the counter. But thank goodness, we were never locked out. That stinks, OP!

Off topic: 700th post!!!!!!!!

01-22-2013, 03:48 PM	#1
thewall2k Mouseketeer Join Date: Oct 2007 Location: Beverly, MA Posts: 160	RFID Locks at Riverside I just returned from a week long trip at Disney World and got to experience the new RFID Lock system. While it is convenient to only have to wave the card(eventually bracelet) by the lock in order to get open there are problems. 4 separate times my wife, son(2 years old), and I returned from long days at the park and were unable to get into the room. We had to call down to the help desk, wait for a runner, and then have maintenance come and fix the lock again. It was extremely frustrating to us all of course, and management did the best they could but when you return to your room for a nap with a sleeping baby the last thing you want is an hour and half inconvenience. __________________ 1986 Off Site, 1989 Off Site, 1991 Off Site, 1993 Off Site, 1994 Off Site, 1995 Off Site, 1996 CBR, 1997 Dixie Landings, 1997 Dixie Landings, 1998 CBR, 2004 Pop Century, 2007 Port Orleans(ESPN the Weekend), 2007 AKL(My birthday and our Engagement), 2008 AKL(Honeymoon), Food and Wine October 2009 POFQ/POP, Henry's First Trip January 2011 Offsite March 2012, Henry's Second Birthday Henry Dropping Back by Thewall2k, on Flickr

01-22-2013, 04:26 PM	#2
OKW Lover Yes, we love Old Key West Connoisseur of the fine things in life, and has the time to enjoy them (Just ask his wife) Join Date: Apr 2004 Location: Plymouth, MA Posts: 17,339	Sorry you had this problem. We've been in a few WDW resorts with these new locks and had no problem at all. Sounds like there may have been an issue with the installation in your room. Hope they fixed it. __________________ Jeff

01-22-2013, 04:41 PM	#3
butterfly71076 DIS Veteran Join Date: Jan 2011 Location: Crystal Lake, IL Posts: 784	We had them at SSR this past Nov. The only problem we had was the plastic covering kept falling off. After calling, they said it happened all the time, so we just put it on the counter. But thank goodness, we were never locked out. That stinks, OP! Off topic: 700th post!!!!!!!! __________________ Me (36) DH (36) DS (5) Penny Lola

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