Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Restaurants
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 01-12-2013, 12:52 PM   #1
addicted2dizney
DIS Veteran
 
addicted2dizney's Avatar
 
Join Date: Apr 2007
Location: Warren, NJ
Posts: 1,805

Disney computer system out of whack?

I had to rebook my Jan 4th trip due to my mom needing surgery. Well, believe me I'm happy I'm going but it's taken multiple phone calls (all with long waits) and some I've been told the system is down and I need to call back.

My sister in law had to travel already and has tried to load photopass pics. only two 2013 borders available and when I called they said it's because each time they try to load them the servers crash.

Now I've been trying to do online check in for two days and each time I try I get told the server is busy and try again later. I want my magic to begin!

Has anyone else had issues? I know it's not my computer because I've tried from others as well.

sigh........ just had to vent!
addicted2dizney is offline   Reply With Quote
Old 01-12-2013, 02:46 PM   #2
FiggieFan
DIS Veteran
 
FiggieFan's Avatar
 
Join Date: Sep 2012
Location: South Jersey
Posts: 1,022

The new website is a disaster. If you are trying to complete on-line check-in for an upcoming reservation, I would try mydisneyreservation.com. This is what I did for my upcoming February trip after getting the tip from others. It is a link that takes you to the old site and allows you to complete your on-line check in. The only issue I had there was not being able to make any special requests, but I also couldn't complete that section last year. I was able to complete the check-in and did get a confirmation. I am trying to avoid the new website for now. I have seen improvements since it first rolled out, but there are still many issues and inconsistencies. Good luck and have a great time!
__________________
Fort Wilderness Campgrounds: May 1992
Port Orleans French Quarter:Aug 1998, Jan 2011, Feb 2012, Feb 2013, Feb 2014
Wilderness Lodge: Dec 2014



FiggieFan is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-12-2013, 05:45 PM   #3
Ro Z
DIS Veteran
 
Join Date: May 2010
Location: Salisbury, MA
Posts: 2,551

I did online check in last night. It said check in complete but I couldn't print it out and I never got a confirmation. I am gonna go and try it again tonight to see what happens. Luckily I have plenty of time. We don't arrive until Feb 25. Very confusing!! If I can't do it I will try the old website. Thanks for the tip!
Ro Z is offline   Reply With Quote
Old 01-12-2013, 07:53 PM   #4
ErinsMommy
DIS Veteran
 
ErinsMommy's Avatar
 
Join Date: Apr 2011
Location: New Jersey
Posts: 1,438

i did online checkin but didn't get a confirmation number. does that mean i'm not online checked in?
__________________
6/95 @ All Stars; DD's 1st trip 5/11 @ POFQ; DH's Birthday Celebration 2/13 @ Contemporary TPV; My Birthday Celebration 9/14 @ Contemporary TPV
Me: Debi DH: John DD: Erin/7

ErinsMommy is offline   Reply With Quote
Old 01-12-2013, 08:33 PM   #5
Ro Z
DIS Veteran
 
Join Date: May 2010
Location: Salisbury, MA
Posts: 2,551

I just tried do it again but it told me someone in my party has already completed online check in. So I guess I did it last night. No confirmation # or email. I guess I am checked in??
Ro Z is offline   Reply With Quote
Old 01-13-2013, 02:14 PM   #6
addicted2dizney
DIS Veteran
 
addicted2dizney's Avatar
 
Join Date: Apr 2007
Location: Warren, NJ
Posts: 1,805

Quote:
Originally Posted by Ro Z View Post
I did online check in last night. It said check in complete but I couldn't print it out and I never got a confirmation. I am gonna go and try it again tonight to see what happens. Luckily I have plenty of time. We don't arrive until Feb 25. Very confusing!! If I can't do it I will try the old website. Thanks for the tip!
I don't think you can complete check in until ten days prior to your trip. Maybe that's even another glitch in the system that you are able to access it so early.

I will try the alternate link. thanks Figgiefan!
addicted2dizney is offline   Reply With Quote
Old 01-13-2013, 02:29 PM   #7
Ro Z
DIS Veteran
 
Join Date: May 2010
Location: Salisbury, MA
Posts: 2,551

I read you can check in 60 days out now. A couple Mousejunkie friends on Facebook have said they are checked in too. They are 40+ days out!

Last edited by Ro Z; 01-13-2013 at 02:41 PM.
Ro Z is offline   Reply With Quote
Old 01-13-2013, 03:22 PM   #8
addicted2dizney
DIS Veteran
 
addicted2dizney's Avatar
 
Join Date: Apr 2007
Location: Warren, NJ
Posts: 1,805

Quote:
Originally Posted by Ro Z View Post
I read you can check in 60 days out now. A couple Mousejunkie friends on Facebook have said they are checked in too. They are 40+ days out!
awesome! well I just tried the alternate address as well.. no luck for me.... not sure if I want to stay on hold with Disney for a half hour plus to get this done. sigh................. one week to go, it can't come soon enough!!
addicted2dizney is offline   Reply With Quote
Old 01-13-2013, 06:36 PM   #9
mlittig
DIS Veteran
 
mlittig's Avatar
 
Join Date: Apr 2009
Location: Northern Massachusetts
Posts: 5,362

All Disney sites are disastrous
__________________



5/87 Polynesian 5/90 Polynesian 12/02 Off site 8/08 French Quarter 6/09 French Quarter 8/09 All Star Sports 4/10 French Quarter 12/10 Old Key West 4/11 Old Key West 8/11 Pop 9/11 Pop 4/12 Old Key West 8/12 Old Key West 4/13 Old Key West 8/13 Old Key West 4/14 Old Key West 8/6/14 Old Key West
mlittig is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:37 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.