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Old 01-10-2013, 11:12 PM   #1
toonaspie
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room request on reservation page

How come under "Special Room Requests" the only thing they are giving me is whether or not I want a Pack n Play in my room? Isn't there some place where I can write down my request for what kind of room I want (location, etc) or is that something I have to do elsewhere? Or maybe another time? If so where and when?
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Old 01-10-2013, 11:36 PM   #2
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Originally Posted by toonaspie View Post
How come under "Special Room Requests" the only thing they are giving me is whether or not I want a Pack n Play in my room? Isn't there some place where I can write down my request for what kind of room I want (location, etc) or is that something I have to do elsewhere? Or maybe another time? If so where and when?
As you are finding out, during online check-in is not the time/place to make room requests. Call and have any requests added to your reservation.
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Old 01-11-2013, 07:48 AM   #3
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Room requests can be made at the time of reservation until about 3 - 5 days before check-in, when the ressies roll over to the actual resort.

If you have more than one request, list them in order of importance to you.

The less requests you make, the easier it is for them to fulfill them.

Keep them simple; i.e. close to elevator, close to transportation, quiet area, close to parking, etc.
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Old 01-11-2013, 07:48 AM   #4
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Room requests have to be called in & noted on your reservation.
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Old 01-11-2013, 10:10 AM   #5
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weird ,,i did online check in today at 60 day mark..it asked for 4 room requests to check 2.max .(i had close to elevator then it had 3 diff savannah views)..but i only booked a standard villa at AKL..so i checked savannah arusha..and close to elevator..will i be charged extra for savannah if they grant this request?..i rented dvc points for this stay..so i assume they cant charge more?
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Old 01-11-2013, 10:14 PM   #6
toonaspie
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So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?

Where is the logic in this????

So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.
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Old 01-11-2013, 10:17 PM   #7
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Quote:
Originally Posted by brucerob62 View Post
weird ,,i did online check in today at 60 day mark..it asked for 4 room requests to check 2.max .(i had close to elevator then it had 3 diff savannah views)..but i only booked a standard villa at AKL..so i checked savannah arusha..and close to elevator..will i be charged extra for savannah if they grant this request?..i rented dvc points for this stay..so i assume they cant charge more?
Different resorts have different options.

If they move you, they wouldn't charge you the additional points. However, I would anticipate not being moved. Upgrades aren't given much for regular booking guests, but hardly ever for DVC.
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Old 01-11-2013, 10:18 PM   #8
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Quote:
Originally Posted by toonaspie View Post
So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?

Where is the logic in this????

So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.
You can call anytime to have your requests added to the reservation. With the old website when people were going to submit their requests via online check in, it would error out and tell them to call anyway.
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Old 01-11-2013, 10:24 PM   #9
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Quote:
Originally Posted by toonaspie View Post
So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?.
I always make my requests when I make my reservation. You can add room requests anytime up until about 2-3 days prior to your arrival.

Quote:
Originally Posted by toonaspie View Post
Where is the logic in this???? .
I don't know. It's always been that way.

Quote:
Originally Posted by toonaspie View Post
So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.
Like I mentioned above, you can make your room requests at any time up until 2-3 days prior to your arrival.
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