room request on reservation page - The DIS Discussion Forums

toonaspie · 01-10-2013, 10:12 PM

How come under "Special Room Requests" the only thing they are giving me is whether or not I want a Pack n Play in my room? Isn't there some place where I can write down my request for what kind of room I want (location, etc) or is that something I have to do elsewhere? Or maybe another time? If so where and when?

dansdad · 01-10-2013, 10:36 PM

Quote:

Originally Posted by toonaspie

How come under "Special Room Requests" the only thing they are giving me is whether or not I want a Pack n Play in my room? Isn't there some place where I can write down my request for what kind of room I want (location, etc) or is that something I have to do elsewhere? Or maybe another time? If so where and when?

As you are finding out, during online check-in is not the time/place to make room requests. Call and have any requests added to your reservation.

Missytara · 01-11-2013, 06:48 AM

Room requests can be made at the time of reservation until about 3 - 5 days before check-in, when the ressies roll over to the actual resort.

If you have more than one request, list them in order of importance to you.

The less requests you make, the easier it is for them to fulfill them.

Keep them simple; i.e. close to elevator, close to transportation, quiet area, close to parking, etc.

TaraPA · 01-11-2013, 06:48 AM

Room requests have to be called in & noted on your reservation.

brucerob62 · 01-11-2013, 09:10 AM

weird ,,i did online check in today at 60 day mark..it asked for 4 room requests to check 2.max .(i had close to elevator then it had 3 diff savannah views)..but i only booked a standard villa at AKL..so i checked savannah arusha..and close to elevator..will i be charged extra for savannah if they grant this request?..i rented dvc points for this stay..so i assume they cant charge more?

toonaspie · 01-11-2013, 09:14 PM

So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?

Where is the logic in this????

So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.

aaarcher86 · 01-11-2013, 09:17 PM

Quote:

Originally Posted by brucerob62

weird ,,i did online check in today at 60 day mark..it asked for 4 room requests to check 2.max .(i had close to elevator then it had 3 diff savannah views)..but i only booked a standard villa at AKL..so i checked savannah arusha..and close to elevator..will i be charged extra for savannah if they grant this request?..i rented dvc points for this stay..so i assume they cant charge more?

Different resorts have different options.

If they move you, they wouldn't charge you the additional points. However, I would anticipate not being moved. Upgrades aren't given much for regular booking guests, but hardly ever for DVC.

aaarcher86 · 01-11-2013, 09:18 PM

Quote:

Originally Posted by toonaspie

So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?

Where is the logic in this????

So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.

You can call anytime to have your requests added to the reservation. With the old website when people were going to submit their requests via online check in, it would error out and tell them to call anyway.

dansdad · 01-11-2013, 09:24 PM

Quote:

Originally Posted by toonaspie

So let me get this straight...

I can pretty much do anything now on the Disney website.

I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving...

...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving?.

I always make my requests when I make my reservation. You can add room requests anytime up until about 2-3 days prior to your arrival.

Quote:

Originally Posted by toonaspie

Where is the logic in this????

.

I don't know. It's always been that way.

Quote:

Originally Posted by toonaspie

So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent.

Like I mentioned above, you can make your room requests at any time up until 2-3 days prior to your arrival.

01-10-2013, 10:12 PM	#1
toonaspie Just a poser Join Date: May 2010 Location: Indiana-ish Posts: 151	room request on reservation page How come under "Special Room Requests" the only thing they are giving me is whether or not I want a Pack n Play in my room? Isn't there some place where I can write down my request for what kind of room I want (location, etc) or is that something I have to do elsewhere? Or maybe another time? If so where and when? __________________ WDW - March '91 offsite WDW - Feb '98 All-Star Music WDW College Program - Fall 2007 (All-Star Movies and Carribean Beach Resort)

01-11-2013, 06:48 AM	#3
Missytara I'm all ears! Join Date: Apr 2009 Location: Delaware Posts: 13,252	Room requests can be made at the time of reservation until about 3 - 5 days before check-in, when the ressies roll over to the actual resort. If you have more than one request, list them in order of importance to you. The less requests you make, the easier it is for them to fulfill them. Keep them simple; i.e. close to elevator, close to transportation, quiet area, close to parking, etc. __________________ Me and the three cats - Momma Abby and the Kids, Gracie, Jack, and R.I.P. my little Desi (10/14/11) - Momma and the kids miss you and so do I.

01-11-2013, 06:48 AM	#4
TaraPA I will think of that animatronic as him I also wouldn't mind if they made it racier!The germs would just skeeve me out! Join Date: Sep 2000 Location: Lehigh Valley, PA Posts: 14,141	Room requests have to be called in & noted on your reservation. __________________ BWV Girls Trip 4/13WL CL/AKV Jambo split family trip 3/13 CSR surprising family trip 12/12 POR Girls Trip 10/12 BC CL/Dolphin Family Trip 3/12 BCV/Poly Girls Trip 3/12 AKV Kidani 11/11 Girls Trip! Dolphin 3/11 - family trip Swan - 3/11 GIRLS TRIP! AKV Kidani - Girls Trip 10/10!! Dolphin 2/10- ESPN Weekend/family trip BLT 11/09 - Girls Trip Dolphin - 12/08 - Girls Trip Solo trip/offsite - 05/08 Dolphin 12/07 - mom & Dane trip AKL 12/06 - family trip AS Music 11/02 - mom & Ty trip Disneyland - Anaheim Hilton 5/02 - adults only! AS Sports 9/01 - family trip Swan 10/00 - family trip CSR 10/99 - family trip ** offsite 1989,1987, 1970's

01-11-2013, 09:14 PM	#6
toonaspie Just a poser Join Date: May 2010 Location: Indiana-ish Posts: 151	So let me get this straight... I can pretty much do anything now on the Disney website. I can reserve my room, reserve my restaurants, AND reserve my rides months before arriving... ...but I can't even submit the requests for what I want in my room and have to call the hotline days before arriving? Where is the logic in this???? So really I can't make any requests until it's time to do the online check in? None of the answers I have been given so far have been consistent. __________________ WDW - March '91 offsite WDW - Feb '98 All-Star Music WDW College Program - Fall 2007 (All-Star Movies and Carribean Beach Resort)

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01-11-2013, 09:10 AM	#5
brucerob62 Mouseketeer Join Date: Aug 2010 Location: Lincoln,NE Posts: 365	weird ,,i did online check in today at 60 day mark..it asked for 4 room requests to check 2.max .(i had close to elevator then it had 3 diff savannah views)..but i only booked a standard villa at AKL..so i checked savannah arusha..and close to elevator..will i be charged extra for savannah if they grant this request?..i rented dvc points for this stay..so i assume they cant charge more?