Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 01-31-2013, 01:55 PM   #46
texasteacher35
DIS Veteran
 
texasteacher35's Avatar
 
Join Date: Jul 2007
Location: Chicago
Posts: 1,962

I wrote in and emailed...and I got a call back, personally...they said that they would change my Premier Passport down to whatever I wanted and give me the refund.

That's nice and all...but it still doesn't fix the fact that I bought the Premier Passport in mid-December, and I asked for a little benefits booklet, and they were all out...THERE WAS NO HEADS-UP ABOUT THE CHANGE IN DISCOUNT...so I am seriously mad at Disney for not grandfathering me into the change in discount...

What they should have done, if they insist on decreasing the discount amount, is grandfather in ALL premium and premier passport holders who purchased in 2012, but their passes expire sometime in 2013...they should still get there 20% discount until the pass expires. We bought under the pretense that we would be getting the 20% discount. Not jerk it away from us with a big slap in the face...I don't like getting duped!
__________________
Wendy
Me(40), DH(38), DD(17), DS(7)

DL GCV 4/2013...WLV 6/2013...SSR 7/2013
JANUARY 2012- BCV, DECEMBER 2012- SSR, AUGUST 2012- BWV, JUNE 2012-Our 1st Star Wars Weekend- BLT, 3/2012- BLT, 1/2012- BCV, 11/2011- WBC, MAY 2011/ CBR Pirate Room, 11/2010- CR Tower, 7/2010- YACHT CLUB, 11/2009- CBR Pirate Room, 10/2001- GF
texasteacher35 is offline   Reply With Quote
Old 01-31-2013, 02:01 PM   #47
mesaboy2
Doofenshmirtz Evil Incorporated
 
mesaboy2's Avatar
 
Join Date: Oct 2009
Location: Jacksonville, FL
Posts: 22,457

Quote:
Originally Posted by texasteacher35 View Post
I wrote in and emailed...and I got a call back, personally...they said that they would change my Premier Passport down to whatever I wanted and give me the refund.

That's nice and all...but it still doesn't fix the fact that I bought the Premier Passport in mid-December, and I asked for a little benefits booklet, and they were all out...THERE WAS NO HEADS-UP ABOUT THE CHANGE IN DISCOUNT...so I am seriously mad at Disney for not grandfathering me into the change in discount...

What they should have done, if they insist on decreasing the discount amount, is grandfather in ALL premium and premier passport holders who purchased in 2012, but their passes expire sometime in 2013...they should still get there 20% discount until the pass expires. We bought under the pretense that we would be getting the 20% discount. Not jerk it away from us with a big slap in the face...I don't like getting duped!
I am a passholder. But in the booklet I was issued with my APs, it clearly states on the inside cover that benefits listed run from June 2012 to December 2012. Also, at the bottom of each subsequent page in red letters, it states "Benefits Expire December 31, 2012". It stinks, but it is what it is.
__________________
WDW: 42 visits (4 MNSSHPs, 1 MVMCP, and 350+ M&Gs);
Upcoming: June 2014 Disneyland (DLH); DCL: 1 5-night Dream; Universal Orlando: 11 visits
The Six-Park Six-Pack: 6 parks, 14 rides, 1 day -- 11/06/11

FastPass+ Basic Information, Attraction List, and Suggested Priorities
MyMagic & FastPass+ Official Information & FAQ (courtesy andyman8)
Magic Bands 101 (courtesy MouseMomx2)
mesaboy2 is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-31-2013, 02:13 PM   #48
texasteacher35
DIS Veteran
 
texasteacher35's Avatar
 
Join Date: Jul 2007
Location: Chicago
Posts: 1,962

Quote:
Originally Posted by mesaboy2 View Post
I am a passholder. But in the booklet I was issued with my APs, it clearly states on the inside cover that benefits listed run from June 2012 to December 2012. Also, at the bottom of each subsequent page in red letters, it states "Benefits Expire December 31, 2012". It stinks, but it is what it is.
I got no booklet, and I am sure that is true...however, they should still give a warning...that's a pretty pricy difference and if I had known that info ahead of time, I would have gotten my old normal AP versus the "Grand Floridian" of Aps.

When purchasing in the middle of December (the 19th) to be exact, they should have had a booklet and note the change for the next year. That's fair and square...
__________________
Wendy
Me(40), DH(38), DD(17), DS(7)

DL GCV 4/2013...WLV 6/2013...SSR 7/2013
JANUARY 2012- BCV, DECEMBER 2012- SSR, AUGUST 2012- BWV, JUNE 2012-Our 1st Star Wars Weekend- BLT, 3/2012- BLT, 1/2012- BCV, 11/2011- WBC, MAY 2011/ CBR Pirate Room, 11/2010- CR Tower, 7/2010- YACHT CLUB, 11/2009- CBR Pirate Room, 10/2001- GF
texasteacher35 is offline   Reply With Quote
Old 01-31-2013, 02:31 PM   #49
disfan4life1
Mouseketeer
 
disfan4life1's Avatar
 
Join Date: May 2012
Posts: 152

We bought our AP in the first week of January 2013 and were given the booklet for 2012 and were told we could get the updated booklet when we come back later in the year
__________________



December 1995 All Star Sports
December 2000 Port Orleans Riverside
October 2001 All Star Movies
June 2002 Off site
November 2002 All Star Sports
November 2003
2004 Pop Century
May 2007
March 2010 All Star Movies
May 2011 Pop Century
October 2011 Coronado Springs
September 2012 Pop Century
disfan4life1 is offline   Reply With Quote
Old 01-31-2013, 03:15 PM   #50
beansmom
Your dream eludes you? Don't you know that a dream is a wish your heart makes??
 
beansmom's Avatar
 
Join Date: Feb 2000
Location: I've Moved to the Red Sox Nation!!
Posts: 3,092

nothing speaks louder than your dollar...or the silence thereof. simply stop buying an Premier AP.
__________________
beansmom is offline   Reply With Quote
Old 01-31-2013, 07:34 PM   #51
texasteacher35
DIS Veteran
 
texasteacher35's Avatar
 
Join Date: Jul 2007
Location: Chicago
Posts: 1,962

Quote:
Originally Posted by beansmom View Post
nothing speaks louder than your dollar...or the silence thereof. simply stop buying an Premier AP.
That will definitely be the plan!
__________________
Wendy
Me(40), DH(38), DD(17), DS(7)

DL GCV 4/2013...WLV 6/2013...SSR 7/2013
JANUARY 2012- BCV, DECEMBER 2012- SSR, AUGUST 2012- BWV, JUNE 2012-Our 1st Star Wars Weekend- BLT, 3/2012- BLT, 1/2012- BCV, 11/2011- WBC, MAY 2011/ CBR Pirate Room, 11/2010- CR Tower, 7/2010- YACHT CLUB, 11/2009- CBR Pirate Room, 10/2001- GF
texasteacher35 is offline   Reply With Quote
Old 01-31-2013, 11:23 PM   #52
bumbershoot
DIS Veteran
 
bumbershoot's Avatar
 
Join Date: Mar 2007
Location: Tacoma WA
Posts: 43,246

Quote:
Originally Posted by texasteacher35 View Post
I am so mad about this...ridiculous! I have the premier passport and just purchased the dang thing in December. I already email Disney about this and I am writing a letter. I just forked out a TON of money and the deciding factor was the merchandise discount. I could have stuck with my NORMAL AP and just paid for the DL tix...the price was a wash...the only reason I decided to do the Premier Passport was the added discount! Ugghhhhhh
In case you don't know, you'll get a discount at Disneyland with it (merchandise and FOOD) (shall I repeat FOOD?) (and not just lunches between 2 and 3:30pm every other Thursday at 3 restaurants, but just about all food venues at all times).

Which you wouldn't have gotten with your normal ticket to Disneyland.
__________________

Made weight goal 1yr8m8days after starting...currently maintaining 85 lb loss thanks to Weight Watchers!
bumbershoot is online now   Reply With Quote
Old 02-01-2013, 10:34 AM   #53
cruisingkat
DIS Veteran
 
Join Date: Jul 2009
Posts: 1,441

Quote:
Originally Posted by texasteacher35 View Post
I wrote in and emailed...and I got a call back, personally...they said that they would change my Premier Passport down to whatever I wanted and give me the refund.

That's nice and all...but it still doesn't fix the fact that I bought the Premier Passport in mid-December, and I asked for a little benefits booklet, and they were all out...THERE WAS NO HEADS-UP ABOUT THE CHANGE IN DISCOUNT...so I am seriously mad at Disney for not grandfathering me into the change in discount...

What they should have done, if they insist on decreasing the discount amount, is grandfather in ALL premium and premier passport holders who purchased in 2012, but their passes expire sometime in 2013...they should still get there 20% discount until the pass expires. We bought under the pretense that we would be getting the 20% discount. Not jerk it away from us with a big slap in the face...I don't like getting duped!
They were probably out of the benefits booklet - but I am sure if you would have asked, they would have given you a printout of the info from the AP website (like they were doing for TIW when they ran out of booklets(holders). The benefits used to be listed for a full year's length, last year I figured there would be some changes since the benefit periods were from Jan 2012 to June 2012 and then a new period from June 2012 to Dec 2012. This was not only on the booklet/holder but also under AP benefits on the website.
I buy an AP for the park admission - if it works out cheaper to get an AP than regular tickets, then we get the AP. Last year with the number of days we were at Disney, the park admission ended up being around $14 a day over 7 trips by using an AP. Definitely a savings over regular park tickets. The extra perks are just gravy and not to be counted on.
cruisingkat is offline   Reply With Quote
Old 02-01-2013, 10:54 AM   #54
mm1971
DIS Veteran
 
mm1971's Avatar
 
Join Date: Aug 2011
Location: Massachusetts
Posts: 6,477

Quote:
Originally Posted by KapBoy77 View Post
Disney hardly has a problem making a profit. They sold me a banana for 2$!
You made me laugh.

I think the bigger issue is that the profit units are broken out so while the company as a whole is certainly making a profit, they are trying to make a profit or more profit on merchandise sales. I don't have an annual pass as I live too far away and we only go once a year, but I would not be happy with a reduced benefit. I guess if the annual pass holders stopped buying things they would rethink the decision.
__________________
(Jim) (W) (DS13) (DD11)
DD# 714



mm1971 is offline   Reply With Quote
Old 02-02-2013, 01:48 AM   #55
Disney_Princess83
DIS Veteran
 
Disney_Princess83's Avatar
 
Join Date: Feb 2007
Posts: 4,918

Quote:
Originally Posted by mm1971 View Post
You made me laugh.

I think the bigger issue is that the profit units are broken out so while the company as a whole is certainly making a profit, they are trying to make a profit or more profit on merchandise sales. I don't have an annual pass as I live too far away and we only go once a year, but I would not be happy with a reduced benefit. I guess if the annual pass holders stopped buying things they would rethink the decision.
We wont be buying a PAP any more because it simply isn't worth it for us. We don't use DQ or the WP to make it worth the extra expense.
__________________

Almost 6 Weeks at Disney.... it's Happened! October & November 2013! Trip Report and Food Review to Follow Soon

Starbucks has arrived at WDW! MK, EPCOT and soon the entire World!
Add me on Twitter: @OzGoofyPrincess

Disney_Princess83 is offline   Reply With Quote
Old 02-02-2013, 10:15 AM   #56
wendyt_ca
DIS Veteran
 
wendyt_ca's Avatar
 
Join Date: Apr 2007
Posts: 1,075

I think it does suck that they got rid of the 20% and do wish they had grandfathered people who bought in 2012 over. But I just see the perks as that..perks. It does suck cause I was excited about it but in the end it was an extra and there is still the 10%. We didn't buy the pap for the discounts we always buy an AP because we go to Disney a couple of times a year. This year we are going 3 times and once taking my 10yr old brother and wanted to take him to DQ and water parks and DVC released the special for 399 for the PAP. We wouldn't have bought anything beyond the regular one otherwise. But in the end it saves us a huge amount of money compared to buying park tickets 3X a year. I do hope they do offers like that for the PAP through DVC more often.
__________________


AKL SV(DVC)/BLT TPV(DVC) Oct 12-20, 2013 (Girl's Trip)AOA/AKL SV(DVC) - May 12-20,2013 (1st Trip with little brother)/Townhouse condo off-site - Feb 13-20, 2013/AKL SV/BLT TPV (DVC) - Oct 3-9, 2012 / DLH Paris (DVC) - Sept 10-12, 2012 - London/Paris vacation/AKL(DVC) - April 21-29th, 2012(Girl's trip)/Split Stay - Poly TPV/AKL SV/CR MK View - Oct 11 - 19, 2011 /CBR Oct 31 - Nov 8, 2010 /The Venetian Las Vegas Sept 25 - 30, 2010 - First trip to Disneyland / CSR Nov 27 - Dec 8 2009 /POP June 15, 2008 - June 25, 2008 - Our Disney Honeymoon / Sheraton Vistana Sept 22, 2006-30, 2006 - First Trip/DH proposed during Wishes in Rose Garden
wendyt_ca is offline   Reply With Quote
Old 02-02-2013, 12:07 PM   #57
Luv2CtheMouse
DIS Veteran
 
Luv2CtheMouse's Avatar
 
Join Date: Mar 2006
Posts: 1,389

Quote:
Originally Posted by wendyt_ca View Post
I think it does suck that they got rid of the 20% and do wish they had grandfathered people who bought in 2012 over. But I just see the perks as that..perks. It does suck cause I was excited about it but in the end it was an extra and there is still the 10%. We didn't buy the pap for the discounts we always buy an AP because we go to Disney a couple of times a year. This year we are going 3 times and once taking my 10yr old brother and wanted to take him to DQ and water parks and DVC released the special for 399 for the PAP. We wouldn't have bought anything beyond the regular one otherwise. But in the end it saves us a huge amount of money compared to buying park tickets 3X a year. I do hope they do offers like that for the PAP through DVC more often.

I do get where you are coming from but this change will affect Disney too. Example: we were planning a 2nd family vacation for 13 people in Dec 2013 so that we could go after all of the Christmas items were released. All 4 family homes have Disney themed decorations and we wanted to do a little Christmas shopping for the kids. We are willing to purchase items we normally would not with the 20% discount. The items are very over priced & that 20% makes a huge difference for all of us. Together in 2012 we all spent a little over 5K in merchandise alone. We saved over 1K. When the percentage was reduced we decided to only take our 7 day trip in September and cancel the Dec vacation.

Of course we were not going to Disney simply to shop, but the idea to plan the 2nd trip in December was created solely around the release of all of the Christmas items because we had the 20% discount on the PAPs. We decided to instead buy what we must have on disneyshopping.com and pass on the rest. So we canceled 4 rooms for a week and we will not be paying for over priced dining reservations.
__________________
Heading home again in August/September 2013 - 26 Days in Disney
Pop Century - November 2013
BLT Christmas - 2 weeks - December 2013
Luv2CtheMouse is offline   Reply With Quote
Old 02-02-2013, 01:14 PM   #58
texasteacher35
DIS Veteran
 
texasteacher35's Avatar
 
Join Date: Jul 2007
Location: Chicago
Posts: 1,962

Quote:
Originally Posted by bumbershoot

In case you don't know, you'll get a discount at Disneyland with it (merchandise and FOOD) (shall I repeat FOOD?) (and not just lunches between 2 and 3:30pm every other Thursday at 3 restaurants, but just about all food venues at all times).

Which you wouldn't have gotten with your normal ticket to Disneyland.
That's one good thing, thank you!
__________________
Wendy
Me(40), DH(38), DD(17), DS(7)

DL GCV 4/2013...WLV 6/2013...SSR 7/2013
JANUARY 2012- BCV, DECEMBER 2012- SSR, AUGUST 2012- BWV, JUNE 2012-Our 1st Star Wars Weekend- BLT, 3/2012- BLT, 1/2012- BCV, 11/2011- WBC, MAY 2011/ CBR Pirate Room, 11/2010- CR Tower, 7/2010- YACHT CLUB, 11/2009- CBR Pirate Room, 10/2001- GF
texasteacher35 is offline   Reply With Quote
Old 02-02-2013, 01:18 PM   #59
texasteacher35
DIS Veteran
 
texasteacher35's Avatar
 
Join Date: Jul 2007
Location: Chicago
Posts: 1,962

Quote:
Originally Posted by cruisingkat
They were probably out of the benefits booklet - but I am sure if you would have asked, they would have given you a printout of the info from the AP website (like they were doing for TIW when they ran out of booklets(holders). The benefits used to be listed for a full year's length, last year I figured there would be some changes since the benefit periods were from Jan 2012 to June 2012 and then a new period from June 2012 to Dec 2012. This was not only on the booklet/holder but also under AP benefits on the website.
I buy an AP for the park admission - if it works out cheaper to get an AP than regular tickets, then we get the AP. Last year with the number of days we were at Disney, the park admission ended up being around $14 a day over 7 trips by using an AP. Definitely a savings over regular park tickets. The extra perks are just gravy and not to be counted on.
I asked for some information on benefits of the Premier Passport, but the CM was just really sweet, smiled, and had no idea. She asked a few people, none seemed to have an answer. I figured I would research when I got back. And it changed almost immediately. Trust me, I go to WDW a ton, I definitely know how to inquire, they just didn't have anything to give me...at DTD. Seriously, I wasn't concerned at all because I had been seeing the premium pass holders get the bigger discount for 2 years and I was ready to jump on that bandwagon, too.
__________________
Wendy
Me(40), DH(38), DD(17), DS(7)

DL GCV 4/2013...WLV 6/2013...SSR 7/2013
JANUARY 2012- BCV, DECEMBER 2012- SSR, AUGUST 2012- BWV, JUNE 2012-Our 1st Star Wars Weekend- BLT, 3/2012- BLT, 1/2012- BCV, 11/2011- WBC, MAY 2011/ CBR Pirate Room, 11/2010- CR Tower, 7/2010- YACHT CLUB, 11/2009- CBR Pirate Room, 10/2001- GF
texasteacher35 is offline   Reply With Quote
Old 02-02-2013, 08:00 PM   #60
wendyt_ca
DIS Veteran
 
wendyt_ca's Avatar
 
Join Date: Apr 2007
Posts: 1,075

Quote:
Originally Posted by Luv2CtheMouse

I do get where you are coming from but this change will affect Disney too. Example: we were planning a 2nd family vacation for 13 people in Dec 2013 so that we could go after all of the Christmas items were released. All 4 family homes have Disney themed decorations and we wanted to do a little Christmas shopping for the kids. We are willing to purchase items we normally would not with the 20% discount. The items are very over priced & that 20% makes a huge difference for all of us. Together in 2012 we all spent a little over 5K in merchandise alone. We saved over 1K. When the percentage was reduced we decided to only take our 7 day trip in September and cancel the Dec vacation.

Of course we were not going to Disney simply to shop, but the idea to plan the 2nd trip in December was created solely around the release of all of the Christmas items because we had the 20% discount on the PAPs. We decided to instead buy what we must have on disneyshopping.com and pass on the rest. So we canceled 4 rooms for a week and we will not be paying for over priced dining reservations.
In your situation I can definitely see the big deal and would be upset as well. That is a lot of merchandise so a huge price difference.
__________________


AKL SV(DVC)/BLT TPV(DVC) Oct 12-20, 2013 (Girl's Trip)AOA/AKL SV(DVC) - May 12-20,2013 (1st Trip with little brother)/Townhouse condo off-site - Feb 13-20, 2013/AKL SV/BLT TPV (DVC) - Oct 3-9, 2012 / DLH Paris (DVC) - Sept 10-12, 2012 - London/Paris vacation/AKL(DVC) - April 21-29th, 2012(Girl's trip)/Split Stay - Poly TPV/AKL SV/CR MK View - Oct 11 - 19, 2011 /CBR Oct 31 - Nov 8, 2010 /The Venetian Las Vegas Sept 25 - 30, 2010 - First trip to Disneyland / CSR Nov 27 - Dec 8 2009 /POP June 15, 2008 - June 25, 2008 - Our Disney Honeymoon / Sheraton Vistana Sept 22, 2006-30, 2006 - First Trip/DH proposed during Wishes in Rose Garden
wendyt_ca is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 03:08 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.