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Old 03-23-2013, 10:06 PM   #16
PrincessShmoo
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Quote:
Originally Posted by susieyarb View Post
If I have already requested a specific dining rotation (so we won't miss AP on our Palo night) is it too much for me to ask for specific servers as well?
If you make more than one request, DCL won't know which is more important, and, most likely, you won't get either. It's quite possible your requested server won't be on the rotation you want. Or may be on vacation or left DCL.

So just go with whichever request is most important to you.
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Old 03-23-2013, 11:39 PM   #17
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Originally Posted by becpee View Post
Just for the record I balked at the whole "we got along so well, I want to have them serve us again if we cruise again" until I experienced it.
Same here. And we mentioned Lesley (Leslie?) and Ludovic by name on the comment card.
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Old 03-24-2013, 02:32 AM   #18
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We never had servers that we "loved", until our last cruise on the Magic. We had Aziz and Meisa.

Even though we were a party of 4 adults, they showed us just as much attention, if not more, than our neighboring tables which each had 2 adults and 2 children.

On the first night, Aziz saw my DH cutting up my pork chop (my rheumatoid arthritis was flaring up), and he immediately came over and cut up the rest of it for me. At first I was a little embarrassed, and quickly explained why DH was cutting my food for me.

EVERY night at dinner Aziz cut my food up for me! He did this automatically. Also, Meisa was awesome and got along great with DS21. Meisa tried to give brain-teaser type puzzles to DS and seemed pretty impressed when he was able to figure them out pretty quickly. These definitely weren't the types of puzzles they give to the kids. LOL

By the end of the cruise DS had come up with similar puzzles and had Meisa try and figure them out.

So all in all, our servers were EXCELLENT and we made sure to say so on the comment card, and I also sent an email to DCL regarding them when we got home.

P.S. When we went to Lumiere's for breakfast or lunch and Aziz or Meisa were working, they'd insist that we sit in their area and they took great care of us.

Aziz:



Meisa:

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Old 03-24-2013, 10:33 AM   #19
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We are just off the Dream. We had party of 10 from age 3 to teens to 20 something to adults. Our servers were fantastic. .............These 2 gents took care of everything for us. I honestly felt sad leaving them. I always thought people were strange saying how attached they got to their servers. .................. I realize it's their job to make us feel this way and it's not that we are special in any way, but they sure made us feel special. Job well done and kudos to you, Disney.
I couldn't agree more, we have always had fantastic servers on our cruises. On the last cruise we took with our son and his buddy; the head server did a fantastic job in not only serving us, but keeping the two boys entertained. They were 16 and he would give them puzzlers to think about, work some out on a piece of paper, or some good jokes.

I hope you gave them a 'shout out' on the survey at the end of your cruise. I understand that DCL takes them very seriously and the CM get all the feed back written out on them. And properly rewarded for a job well done.
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Old 03-24-2013, 12:12 PM   #20
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Before I took my cruise I read this thread and thought "What's the big deal? Why would be love your server this much?" Then I took a cruise and I understood why people get attached to their servers. What a pleasant surprise! Our servers on the Magic took such good care of us. Everyone in the family misses them. Sometimes at dinner one of my kids will comment "I wish Solomon and Savio were here with us."
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Old 04-01-2013, 02:14 PM   #21
Ilovemycockerspainel
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Request a server???

How and when do you request a certain server? My family and I have one we want to request for our Alaska cruise.
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Old 04-01-2013, 04:10 PM   #22
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Quote:
Originally Posted by Ilovemycockerspainel View Post
How and when do you request a certain server? My family and I have one we want to request for our Alaska cruise.
It helps if you know their last name and/or from what country they hail from. All you do is call DCL and request them or if you booked with a TA, contact them and they will contact DCL and make the request.

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Old 04-01-2013, 06:03 PM   #23
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Before I took my cruise I read this thread and thought "What's the big deal? Why would be love your server this much?" Then I took a cruise and I understood why people get attached to their servers. What a pleasant surprise! Our servers on the Magic took such good care of us. Everyone in the family misses them. Sometimes at dinner one of my kids will comment "I wish Solomon and Savio were here with us."
Awww, we had Savio for our 1st Disney cruise on the Magic in 2007.

Then we had Rafael w/assistant Daniel. They were so phenomenal, especially Daniel. On our next cruise, he had been promoted to server & though we requested him, we didn't get him.

He later moved to the Dream & we requested him twice there & got him both times. The 2nd time on the Dream was a b2b so we had more time & he showed my kids how to perform the magic tricks they loved so much.
On the b2b Daniel was paired with assistant Michal who was so sweet. Dh started calling him Mike. He had never heard of it as a nickname but he loved it saying that sounds like a strong name like Mike Tyson.
By the end of the week, he showed us his new name tag with Mike on it.

We haven't been back on the Dream since last Apr but by then Daniel was no longer working for DCL. Dh keeps in touch with him on FB.
What a great guy; we miss him.


Is this the Savio you had?
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