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Old 01-04-2013, 01:19 PM   #1
FayeW
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Cancelled Our Trip, Positive Review of WH Owner

After some flight changes and other scheduling issues, I made the decision this morning to cancel our Feb trip. I had rented a 2 bdrm condo directly from an owner at Windsor Hills, and given that we are just over 30 days from check in, I fully expected to pay a penalty.

I was very happy that the owner refunded my deposit in full. Since we didn't stay in the unit I can't vouch for the condo personally, but if someone is looking to do business with an owner who appears to be honest and reputable I can highly recommend the person I worked with, and would be happy to pass on her name and contact info to anyone. If/when I am able to reschedule this trip I won't hesitate to do business with her again.
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Old 01-05-2013, 07:46 PM   #2
Redwitch
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Would you consider placing a link to her condo so we know the owner you are praising. Thanks!
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Old 01-06-2013, 07:40 PM   #3
seashell724
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Yes! I'd like to know too if you could pm please!
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Old 01-06-2013, 08:16 PM   #4
FayeW
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The owner's name is Katie Lopez. Here is the link to the condo: http://www.dworlando.com It looks like a nice place, and I am disappointed that I had to cancel. It was a very nice surprise to not have any cancellation penalty. She returned my money via paypal literally within minutes of my final email confirming that I wanted to cancel.

I stayed at Windsor Hills before but we used a management company, so I was a little nervous of renting from the owner and not having the safety net of a reputable management company. After this experience I would definitely make my next reservation with Katie.
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