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Old 01-13-2013, 02:39 PM   #1
HLAuburn
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Would You Tip?

I'm getting my car cleaned by a mobile detailing company. They are a couple and they own and operate the business. The two of them are both working on the car now.

In a situation like that, do you tip? If so, how much? A %? a flat amount?

Also, through email, we had agreed on a price but when they got here, they added another $20 to the price because the car was pretty bad! (Two kids, and the car is 5 years old, so it was pretty dirty!) I agreed to the new price and they have been working for about 4 hours, but since they are the owners and it's just them, I wasn't sure what was customary.

Thanks!
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Old 01-13-2013, 02:53 PM   #2
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Some people may or may not agree with me. We are a business owner that cleans carpets, we do not expect tips from anyone as we keep all the money. We don't have any other employees. Sometimes prices can change as the issue may be a little worse, understandable. I would not tip. But that is MHO.
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Old 01-13-2013, 02:58 PM   #3
wdwmom0f3
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Normally I would say yes, but after they added $20. to what you were quoted I would skip it this time.
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Old 01-13-2013, 02:58 PM   #4
Squirlz
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Not in this situation. As owners they have set the price that they want to get out of it. So you can say the "tip" is included.
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Old 01-13-2013, 03:08 PM   #5
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In this situation, I would not tip.
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Old 01-13-2013, 05:07 PM   #6
Kellydelly
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Nope!
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Old 01-13-2013, 06:27 PM   #7
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Thanks for the replies! I had to make a decision (before reading your posts) so DH and I decided to add about another 10% to the total. They did an amazing job ...and stayed an extra 1 1/2 over how long they originally said it was going to take, so I think they earned it.

They were very appreciative...and I feel like I have a new car so it's all good!

Thanks again for the help
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Old 01-13-2013, 06:30 PM   #8
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Take it out of your kids allowance???


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Old 01-13-2013, 06:34 PM   #9
pixiedixie862
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When it comes to car detailing i would say you did a good job on tipping extra. This is manual labor. Cleaning a car doesn't mean just washing it, it means claying, cleaning inside and out including carpets, washing, waxing, buffing. Im lad you made the right decision to pay them a little extra.
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Old 01-13-2013, 06:37 PM   #10
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I think the general rule of thumb is that you don't tip the business owner. But honestly, if they go above and beyond and do an exceptional job, I would tip and recommend them to friends and mention them on FB.
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Old 01-13-2013, 06:38 PM   #11
mikron
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IMO if they own the business I don't tip. Raising the price is not good business and they should have told you they might change the price when they see the car.
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Old 01-13-2013, 06:50 PM   #12
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I haven't been in this situation, but I've been advised not to tip th Salon owner if he/she is your stylist.
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Old 01-13-2013, 07:28 PM   #13
familyoffive
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Great job for tipping! Your quote was for a sight unseen vehicle, the added $20.00 was justified for a 5 year old car. Sorry, you had a company out on a sunday, no tip would be bad form.
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