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Old 01-05-2013, 04:28 PM   #1
MichellelovesMickey
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Phone lines


I have been on hold for 2 1/2 hours trying to cancel a room reservation......I am about to lose my mind.......I finally hung up because I have to get ready to be somewhere. This has been like this for over a week!!

I called last week to get reservations using my Mom's Disney Visa Card and it took me almost 5 hours to get someone on the other end!!!
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Old 01-05-2013, 04:39 PM   #2
patty57
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Why not just cancel it online?
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Old 01-05-2013, 04:44 PM   #3
MichellelovesMickey
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It won't let me.....
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Old 01-05-2013, 04:49 PM   #4
awoogala
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the websites have been a disaster for 2 weeks. the phone lines won't get better until they fix the websites.
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Old 01-05-2013, 07:18 PM   #5
Makcarly
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Wow, I waited just a little over an hour today to switch from POP to CSR and I thought that was bad!
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Old 01-05-2013, 07:32 PM   #6
HawkeyeFan
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I was just venting last night because of the wait times when calling in. Would be nice to not wait on hold and having 4 children, it's not so easy to call at any time of the day. I feel your frustration!
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