DVC RESALES
DVC RESALES

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Old 12-26-2012, 03:49 PM   #1
keaster
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Issue with website?

Just logged onto member website, both online booking and the vacation centre are not available due to "maintenance".

Anyone else see this or is my computer being dumb?
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Old 12-26-2012, 03:55 PM   #2
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Me to
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Old 12-26-2012, 04:21 PM   #3
bobbiwoz
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Calls are down too.
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Old 12-26-2012, 04:27 PM   #4
dvcterry
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Yes, having issues with site and called. Was told technical issues call back tomorrow.
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Old 12-26-2012, 05:58 PM   #5
FiggieFan
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Yes, they have been having issues all day. I tried to make 2 reservations earlier today via their automated phone line. Both times it would go all the way through the reservation giving me times, asking my name, etc but when I had to give my credit card, I would enter my card number and then their system would say it didn't recognize what I had entered and would switch me to a CM. What I don't like is I spoke to a cast member who said my reservation was in their system even though I never got a confirmation number or finished my credit card information. They were both for credit card reservations restaurants (CP and 1900 PF) so hopefully they won't try to ding me later if the reservation wasn't fully completed, since they have my card for other ressies and on my resort confirmation on file. I spoke to a CM the second time it happened and she said she saw it and the system would not let her enter the credit card number either. She did indicate the ressie was in their system even though I had never gotten the confirmation number and she was able to given me a confirmation number for 1 of the 2, but she couldn't complete the reservation herself. Shortly after that call, their website dining reservations system went down for maintenance. Hopefully it will be rectified shortly without messing things up. I was a bit uncomfortable after the issues I ran into today.
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Old 12-26-2012, 06:11 PM   #6
heynowirv
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I could do a lot of things on the site except what i wanted to do,check for availabilty for july.
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Old 12-26-2012, 06:35 PM   #7
Tigger2ntinkerbell
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Web site still down

Just tried web site it's, still down:
Site Down for Maintenance



We're sorry. Our systems are unavailable at this time as we are performing maintenance. Please try again later, or you may visit the Members section of the Disney Vacation Club® site.
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Old 12-26-2012, 08:07 PM   #8
kaitlyn0616
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I am also trying to look for July, still down
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Old 12-26-2012, 08:16 PM   #9
heynowirv
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Yep! Still down.Kaitlyn where are you trying to book?
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Old 12-26-2012, 11:20 PM   #10
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It's working for me at the time of this posting.
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Old 12-31-2012, 11:18 AM   #11
ryckpen
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still down

The issues have been on and off for a few days. I was able to use the back door through google but would not enter any sensative info. Hopefully back up soon need to pre register on Jan 17th.

27 days till I share the Magic with family
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Old 12-31-2012, 11:43 AM   #12
DebbieB
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I was just in there with no problem.
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Old 01-03-2013, 04:20 PM   #13
princessSunshine
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Still not working

I tried to get onto www.disneyworld.com and it's STILL not working - I can get to my saved vacation offers by a round about way, but can't get anywhere to check available restaurants ressies....hope it's fixed soon
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Old 01-03-2013, 05:02 PM   #14
myxdvz
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Quote:
Originally Posted by princessSunshine View Post
I tried to get onto www.disneyworld.com and it's STILL not working - I can get to my saved vacation offers by a round about way, but can't get anywhere to check available restaurants ressies....hope it's fixed soon
Works for me... I will recommend to clear your cookies and try again.
If www.disneyworld.com doesn't work, go directly to disneyworld.disney.go.com
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Old 01-03-2013, 09:23 PM   #15
BLTtinkerbell
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I haven't been able to get on either. I did clear cookies & it still doesn't work. I called technical support & they couldn't help.
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