Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies > Theme Parks Community
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 01-01-2013, 08:05 PM   #196
letthewookiewin
"That's 'cause droids don't pull people's arms out of their sockets when they lose. Wookiees are known to do that."-Han Solo
"I see your point, sir. I suggest a new strategy, R2: let the Wookiee win."-C-3PO
 
letthewookiewin's Avatar
 
Join Date: Feb 2006
Location: Keller, Texas
Posts: 4,954

Quote:
Originally Posted by tink2 View Post
ok- now I see! I 'invited' the other members and it says that's how you can share stuff! my bad...... well- we just made all of our reservations in the past 2 days- so our stuff is showing up fine (if that invite works, and I think it will). Good luck to everyone else!!! I will say we made some online ressies and the website kept 'restarting' in the middle of making a reservation- went back to the beginning. Maybe they will work it all out soon!
Thanks for the help!
I'm glad that worked.

Now if I could just get the iPhone app to pull up my ressie, I would be happy.
__________________
Me(38)DH(38) DS16 DS15 Bug R.I.P. 8/20/11 I've been BOO'ed by pigletgirl!!
'81-OS/w parents; 3/94-OS/w HS band & met future DH; 7/00-OS,5th wedding anny; 3/04-CBR,DS's 1st trip; 10/06-WL,MNSSHP; 6/12-PC; 9/13-Swan/AKL SV; 5/14 DL; 12/14 SoG, Suz & I & MVMCP


"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." - Walt Disney
letthewookiewin is offline   Reply With Quote
Old 01-01-2013, 08:10 PM   #197
CanadianGuy


Me and My Posse doing our New Kids on the Block moves at PI
 
CanadianGuy's Avatar
 
Join Date: Apr 2006
Location: Fort McMurray, AB
Posts: 15,506
DISboards Moderator

Quote:
Originally Posted by Muddypaws
After watching a video of the fireworks at MK last night my DH said that the people who coordinated the fireworks should be given the job of the new web site and app - they would probably do a better job. The fireworks and web development probably cost the same amount!
Worth noting the fireworks at Epcot were delayed by six minutes and therefore the countdown didn't start til well after 12 midnight.. like 12:05 or :06.. so be sure to only give the job to the MK Fireworks people, and not the Epcot fireworks people... LOL
__________________
Everything You Need to Know About Discount Codes & PINS For Disney Resorts

06/1995 - All Star Music | 11/1998 - Wilderness Lodge | 10/1999 - Disneyland
06/2006 - Pop Century | 03/2007 - Pop Century | 06/2007 - Coronado Springs
12/2007 - All Star Sports | 06/2008 - Pop Century | 09/2008 - All Star Sports
06/2010 - Swan | 06/2012 - Dolphin | 01/2013 - All Star Sports


CanadianGuy is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-01-2013, 08:20 PM   #198
GeneralTso
DIS Veteran
 
GeneralTso's Avatar
 
Join Date: Aug 2009
Posts: 1,010

Disney's website has historically been a mess. Total crap.
One would think they would invest some of their dollars into the creation and upkeep of such a busy site, but they don't. It doesn't even register with them. Not a priority and it shows.

Seems like getting some new blood and new ideas into their IT department would do a world of good. Probably some "lifer" who knew how to fix the copy machine and ended up in IT is in charge there. For the past 20 years.
GeneralTso is offline   Reply With Quote
Old 01-01-2013, 08:50 PM   #199
tiki23
Able to leap a double stroller in a single *splat*
A hot glue gun was my best friend
 
tiki23's Avatar
 
Join Date: May 2005
Location: Des Moines WA
Posts: 2,886

Quote:
Originally Posted by GeneralTso View Post
Disney's website has historically been a mess. Total crap.
One would think they would invest some of their dollars into the creation and upkeep of such a busy site, but they don't. It doesn't even register with them. Not a priority and it shows.

Seems like getting some new blood and new ideas into their IT department would do a world of good. Probably some "lifer" who knew how to fix the copy machine and ended up in IT is in charge there. For the past 20 years.
The sad part is, they probably did invest huge dollars into the site and still ended up with crap because they don't care or don't understand what needs to be in place.
__________________
1st Trip! 11/06 POP~ Christmas Time W/Mom 12/07 POP~ Just Me DL 3/08~ Mom-Son 8/08 POP~Fam & Friends 10/08 DLR~Reunion 9/09 ASMU~Sisters! 9/10 POFQ~ 3/11 w/DD's choir ASMu~ 5/12 EE Challenge w/Sis POP ~w/DH 9/12 AoA~ ToT Run/Reunion 10/13 POP! ~ ASP w/Sis Princess Wknd 2/14 DLand Half Marathon 8/14 11/14 Avenger Half Marathon
tiki23 is offline   Reply With Quote
Old 01-01-2013, 09:09 PM   #200
Muddypaws
Mouseketeer
 
Muddypaws's Avatar
 
Join Date: Nov 2010
Location: Regina, Saskatchewan, Canada
Posts: 346

Quote:
Originally Posted by CanadianGuy View Post
Worth noting the fireworks at Epcot were delayed by six minutes and therefore the countdown didn't start til well after 12 midnight.. like 12:05 or :06.. so be sure to only give the job to the MK Fireworks people, and not the Epcot fireworks people... LOL
Put the MK fireworks people in charge of the web site and the Epcot people can work on the app. They will get it right - just a little later.
__________________
POR February 2011 POR February 2012 POR February 2013 POR February 2014
Muddypaws is offline   Reply With Quote
Old 01-01-2013, 11:14 PM   #201
hgeisler
DIS Veteran
 
hgeisler's Avatar
 
Join Date: Jun 2012
Location: Lone Jack,MO
Posts: 879

I just tried to look up a quote for a package at CR for three adults and three children,but one will be under two. Doesn't that mean we can still book a tower view room? The website kept telling me we had too many occupants. Am I wrong?
hgeisler is offline   Reply With Quote
Old 01-01-2013, 11:48 PM   #202
disney777
DIS Veteran
 
disney777's Avatar
 
Join Date: May 2008
Location: Southern California
Posts: 580

I manually added 3 resort and 2 dining reservations yesterday, and they are still there today.

The new website gives you a link, saying you can still access your reservations that were made before Dec 12 by going to (this link) But the link doesn't go to the old website, so they should just take that sentence out.

I wrote to them, saying the link did not work and also asked if we would get some of the same info that we used to be able to see like total cost, and balance due type info. This is the response I got.


Thank you for contacting the Walt Disney World® Resort. With the new
website, you must manually add your existing reservations through the
"My Disney Experience" tab under "My Reservations". If you are
experiencing a looping issue, please check back later. The website is
brand new and with your feedback, the site is being enhanced so you can
include existing reservations. There is no access to the old website.

And yes, the new My Disney Reservation tab will have information, such
as the balance due and payment information. We do anticipate a speedy
enhancement so the website will be a useful tool for our guests.
__________________
9/1990 offsite, 10/1999 ASMu, 10/2001 ASMo. 9/2003 ASMo, 9/2004 Pop, 1/2005 Pop/AKL, 9/2005 Pop, 1/2006 Pop/ POFQ, 9/2006 POFQ 10/2006 CSR, 1/2007 Pop,9/2007 WL/BWV, 1/2008 POFQ, 8/2008 POP/CR, 1/2009 POFQ, 9/2009 Saratoga Springs, 1/2010 POFQ, 8/2010 POP/BCV, 1/2011 POR/POFQ, 8/2011 POP/BCV, 1/2012 POFQ, 8/2012 AKL/AKL CL, 1/2013 POFQ, 8/2013 YC, 1/2014 POP/POFQ, 8/2014 GF
disney777 is offline   Reply With Quote
Old 01-02-2013, 12:47 AM   #203
Muddypaws
Mouseketeer
 
Muddypaws's Avatar
 
Join Date: Nov 2010
Location: Regina, Saskatchewan, Canada
Posts: 346

Quote:
Originally Posted by disney777 View Post

Thank you for contacting the Walt Disney World® Resort. With the new
website, you must manually add your existing reservations through the
"My Disney Experience" tab under "My Reservations". If you are
experiencing a looping issue, please check back later. The website is
brand new and with your feedback, the site is being enhanced so you can
include existing reservations. There is no access to the old website.

And yes, the new My Disney Reservation tab will have information, such
as the balance due and payment information. We do anticipate a speedy
enhancement so the website will be a useful tool for our guests.
It seems everyone has a different version of the site. Not only do I still have access to the old site, it is the only site I get. I can manually enter (some) of my ADR's on the new app, but I am not able to do it on the web site. I see my resort reservation on the web site, but I can't get the app to recognize it. My DH was able to enter the ADR's on his account after I linked him on the app. So as long as we have 2 iPads and a desktop computer we are good to go! Sad.
__________________
POR February 2011 POR February 2012 POR February 2013 POR February 2014
Muddypaws is offline   Reply With Quote
Old 01-02-2013, 01:32 AM   #204
disney777
DIS Veteran
 
disney777's Avatar
 
Join Date: May 2008
Location: Southern California
Posts: 580

My friend in Canada still has the old site. I just assumed you guys didn't get the update yet. I'm afraid to load the app. Maybe I'll do it in a couple weeks.
__________________
9/1990 offsite, 10/1999 ASMu, 10/2001 ASMo. 9/2003 ASMo, 9/2004 Pop, 1/2005 Pop/AKL, 9/2005 Pop, 1/2006 Pop/ POFQ, 9/2006 POFQ 10/2006 CSR, 1/2007 Pop,9/2007 WL/BWV, 1/2008 POFQ, 8/2008 POP/CR, 1/2009 POFQ, 9/2009 Saratoga Springs, 1/2010 POFQ, 8/2010 POP/BCV, 1/2011 POR/POFQ, 8/2011 POP/BCV, 1/2012 POFQ, 8/2012 AKL/AKL CL, 1/2013 POFQ, 8/2013 YC, 1/2014 POP/POFQ, 8/2014 GF
disney777 is offline   Reply With Quote
Old 01-02-2013, 03:22 AM   #205
bumbershoot
DIS Veteran
 
bumbershoot's Avatar
 
Join Date: Mar 2007
Location: Tacoma WA
Posts: 47,094

Quote:
Originally Posted by disney777 View Post
But the link doesn't go to the old website, so they should just take that sentence out.
I noticed that 5 minutes ago. Painful.

Quote:
There is no access to the old website.



I just got this message.

Quote:
Why Do I Need to Manually Link These Transactions?

Reservations made through travel agents, as well as certain transactions made on disneyworld.com or through the Disney Reservation Center, may not appear in My Disney Experience unless linked here.
Ah yes, those transactions that happened before they started messing with it? And those made after it? On the WDW website itself? Oh,and the ones made by calling in because you *have to* call in for them, like for the Gardenview Tea Room?



(since I got that error message while linking *dining* reservations, I must assume they meant it to be seen by those linking *dining* reservations...right?)



The site looks like it WILL be good, in about a month. I look forward to seeing the finished product. If only it had been kept under wraps, only seen by the people working on it, testing it as they go, and even beta-testing it, until it was done.

I wouldn't even mind being a beta tester. But I do need compensation. And I don't think that *anyone* should be put in a position where they have to link reservations on their own, made with WDW (and even TA reservations were made with Disney), especially when those reservations were there before.
__________________
-molly + robert + eamon (10!!)

DLR '05-'09 found within this link
DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12

Made weight goal 1yr8m8days after starting...currently working to maintain 85 lb loss thanks to Weight Watchers!
bumbershoot is offline   Reply With Quote
Old 01-02-2013, 05:14 AM   #206
Indy Denise
Mouseketeer
 
Indy Denise's Avatar
 
Join Date: Mar 2010
Location: AndrewLuckland
Posts: 297

Well. today my room reservations ( which always linked correctly ) to the new site are changed. Yup, dates are changed now. What the heck???

They have me going July 9-15...my ressie is for July 10-16.

Seriously, what the er..er... Heck????
__________________
Indy Denise is offline   Reply With Quote
Old 01-02-2013, 06:11 AM   #207
merbobear
DIS Veteran
 
merbobear's Avatar
 
Join Date: Feb 2011
Location: Albany, NY
Posts: 946

Quote:
Originally Posted by Bullseye View Post
No it's not the same at all unless you're suggesting that people sell "Retail". They don't!! They sell goods and services through the retail sector of the economy.

If you read the whole string you would know what was going. The pp said he was in the same industry as Disney. I said the Amusement Park industry? He replied customer service industry. There is no customer service industry.
The term "customer service industry" is pretty widely recognized and used. You are actually the first person that I have encountered that has argued against using the term.
__________________
| August 1997 - Offsite | May 9-17, 2011 - POP Century | May 7-15, 2012 - Old Key West | May 10-19, 2012 - POP Century | May 9-18, 2014 - POP Century |




merbobear is offline   Reply With Quote
Old 01-02-2013, 06:12 AM   #208
merbobear
DIS Veteran
 
merbobear's Avatar
 
Join Date: Feb 2011
Location: Albany, NY
Posts: 946

The site still won't allow me to link my resort reservation, however my ADR's are all linked and pop up when I click the "My Disney Experience" graphic...step in the right direction, at least!
__________________
| August 1997 - Offsite | May 9-17, 2011 - POP Century | May 7-15, 2012 - Old Key West | May 10-19, 2012 - POP Century | May 9-18, 2014 - POP Century |




merbobear is offline   Reply With Quote
Old 01-02-2013, 07:32 AM   #209
mum2four
DIS Veteran
 
mum2four's Avatar
 
Join Date: Dec 2012
Posts: 592

Quote:
Originally Posted by hgeisler View Post
I just tried to look up a quote for a package at CR for three adults and three children,but one will be under two. Doesn't that mean we can still book a tower view room? The website kept telling me we had too many occupants. Am I wrong?
No, you are not wrong. It's a problem with the new website - it counts infants against room occupancy. You should be able to call and book that room over the phone.
mum2four is offline   Reply With Quote
Old 01-02-2013, 09:43 AM   #210
Mark P.
DIS Veteran
 
Mark P.'s Avatar
 
Join Date: Aug 1999
Location: Southern, NJ
Posts: 1,987

Hi,
I posted this earlier on the Dining Reservations Board and thought I'd post it here, too:
(Sorry if I missed it on the previous pages if it was mentioned already)
---------------------------------------------------------------------------------------
On top of the non-linking issue, has anyone ran into this "glitch"?

Last night, I was trying to link our dining reservations (with no luck of course) and on my end, I noticed that our dining party was 5. We are a family of 4 and I booked all our dining for a party of 4. I have it printed, from the "old" system.

I'd hate to think a guest not get a reservation because of this, so I called Disney Dining. Took a while, but we went through each of our reservations and they had us correct on Disney's end, at a party of 4.

Perhaps it's part of the upgrade or whatever they call it and it will be fixed and then I, and a lot of others, have to take the time and link to the new system.

Thanks,
Mark
Mark P. is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 10:18 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.