Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 12-28-2012, 07:10 PM   #16
wdw4rfam
DIS Veteran
 
wdw4rfam's Avatar
 
Join Date: Feb 2011
Location: N.E. Ohio
Posts: 1,793

yes, the combination of the new Disney Visa promo coming out yesterday, the blizzard weather cancelling flights everywhere( people trying to figure out what to do since they can't get TO disney), and the website going bonkers- people cant do online check in, pull up info or make payments. The website is no help- everyone has to call for everything. I was lucky yesterday, i got through after 45 minutes to ebook my trip with the new promo, I heard someone say they were on hold 3 HOURS
__________________


2014 CBR-11 days**2013-POR 12 days**2012- POR- 9 days**2011- All Star Music-10 days** 2010- POFQ- 10 days** 2009- All Star Movies- 8 days** 2008- All Star Movies- 8 days** 2006- Pop Cent.- 7 days** AllStar Movies 7 days** 2004-Fl Resident....too many to list** 2003-Grosvenor** 2002- All star movies- 5 days

wdw4rfam is offline   Reply With Quote
Old 12-28-2012, 08:57 PM   #17
JustMinnie
The TF's notice everyone and everything...
 
JustMinnie's Avatar
 
Join Date: Jan 2003
Location: Auburn, IN
Posts: 235

Guess I was pretty lucky, I was only on hold for about 20-25 minutes this morning. Called about 9:30 EST. Got a really, really nice CM who made my ressy for me at Coronado Springs.
__________________
JustMinnie is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 12-29-2012, 12:31 AM   #18
EagleScout
Mouseketeer
 
Join Date: Aug 2012
Posts: 476

Quote:
Originally Posted by JustMinnie
Guess I was pretty lucky, I was only on hold for about 20-25 minutes this morning. Called about 9:30 EST. Got a really, really nice CM who made my ressy for me at Coronado Springs.
Wow, i was even luckier (by a bit). After being told around noon to call but quoted a wait time of more than hour by an online rep who "popped up" in a chat screen when i tried to do visa promo online, i called around 430 pm and had wait time under 10nmins (maybe even less than 5)- the call itself took about 20-30 mins b/c there were some errors on our profile and we had multiple rooms to be booked and then linked, and their computer froze at one point.
EagleScout is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 09:50 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.