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Old 01-09-2013, 10:53 PM   #1036
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Originally Posted by MAGICFOR2 View Post
MyMagic+ enables Guests to have the vacation experience they want from start to finish. Guests who enjoy planning their vacations in great detail will be able to do this like never before, and those who want spontaneity or to “go with the flow” can still do so.
Does that include the vacation experience of having nothing to do with MyMagic+?

Thanks for posting the letter.
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Old 01-09-2013, 11:22 PM   #1037
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Ugh, this sounds like a mess. Fact is, too many people vacation in three own ways and with a resort the size and scope of WDW, there is no way you can expect everyone to confirm to one way of vacationing.

I know I hate making ADRs so far in advance, but I at least understand it. Everyone's gotta eat and there is only so much room. But the attractions are an experience that is personal to each person and family.

It is amazing to think that Diz management is ok with locking people into one park. I know they are not literally, but they are penalizing those who hop...and people hop for many reasons.

For us, we have small kids and they really dictate what we due on a given day....but you
Can't ask a 2 year old to plan his daily melt down 6 mos in advance bc daddy needs a FP+ for Space Mountain.

I hope Dis brass are reading these threads and are getting the initial reactions of their guests. I only hope they come out with an official announcement soon. All the speculating is making the plan worse.
I know this has me worried as we have an autistic DS and this seems like a nightmare to work around if he's having sensory issues and wants to wait until the next day to ride SM now we have to do stand by because we picked the wrong day. Which then opens up his issues with being bumped in crowded lines. Don't even get me started on sensory issues and having to wear a bracelet all day no matter how pixiedusting cute it is. We have a BB trip in September but that may be our last for awhile if this proves to be the train wreck it looks like.
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Old 01-09-2013, 11:25 PM   #1038
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Does that include the vacation experience of having nothing to do with MyMagic+?

Thanks for posting the letter.
My thoughts exactly. It does. I think the thinly veiled comment of "you can opt in" or "go with the flow" pretty much sums it up. Play along or stand in stand-by for however long it takes.

You're welcome. They are probably contacting DVC right now to be sure I don't get any of my room requests because I'm bucking the system.
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Old 01-09-2013, 11:27 PM   #1039
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Originally Posted by trainingupmy4princes View Post
I know this has me worried as we have an autistic DS and this seems like a nightmare to work around if he's having sensory issues and wants to wait until the next day to ride SM now we have to do stand by because we picked the wrong day. Which then opens up his issues with being bumped in crowded lines. Don't even get me started on sensory issues and having to wear a bracelet all day no matter how pixiedusting cute it is. We have a BB trip in September but that may be our last for awhile if this proves to be the train wreck it looks like.
I think you can get him a GAC. I hope so - that is so hard for him and for you.
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Old 01-09-2013, 11:33 PM   #1040
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That is what it sounds like to me too, but thanks for sharing your letter. I will link it to my ongoing list.
You're welcome. Sorry. I don't mean to be a thread hog - just didn't go back and read before responding.

I wanted to add, that when they talk about Opting in, I chose not to purchase the DDP on this next trip, because we don't want the rigid schedule it takes to get where you need to be for meals - especially with the transportation system. So this can work the same way I guess. We can Opt out of the park and relax by the pool or go to Vero Beach next time and not spend as much $$.
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Old 01-09-2013, 11:41 PM   #1041
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My thoughts exactly. It does. I think the thinly veiled comment of "you can opt in" or "go with the flow" pretty much sums it up. Play along or stand in stand-by for however long it takes.

You're welcome. They are probably contacting DVC right now to be sure I don't get any of my room requests because I'm bucking the system.


Stand-by for hours or three fastpasses and stand-by for hours. Wow, what a choice.

I don't know why but I'm going to try to stay optimistic that this will be better than it sounds. It just has to be.
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Old 01-09-2013, 11:49 PM   #1042
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Stand-by for hours or three fastpasses and stand-by for hours. Wow, what a choice.

I don't know why but I'm going to try to stay optimistic that this will be better than it sounds. It just has to be.
I truly hope so.
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Old 01-09-2013, 11:50 PM   #1043
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Stand-by for hours or three fastpasses and stand-by for hours. Wow, what a choice.

I don't know why but I'm going to try to stay optimistic that this will be better than it sounds. It just has to be.
Since it involves Disney and customer facing computer systems, it will be far worse than anyone can imagine...

Why can't Disney get the same folks who do the computerized Animatronics (which ALWAYS work) to do the customer facing computer systems which in Rocket G Squirrel's immortal words "But Bullwinkle that trick NEVER works..."
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Old 01-09-2013, 11:58 PM   #1044
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Since it involves Disney and customer facing computer systems, it will be far worse than anyone can imagine...

Why can't Disney get the same folks who do the computerized Animatronics (which ALWAYS work) to do the customer facing computer systems which in Rocket G Squirrel's immortal words "But Bullwinkle that trick NEVER works..."
I'm wondering if they have THOSE folks anymore. I think the Yehti went down about a month in on EE and hasn't come back up yet...
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Old 01-10-2013, 12:15 AM   #1045
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Okay, here is a long post with the response from Disney and below it the email I sent last night....

Original Message Follows:
------------------------
I know so much of the new FP+ system is in the testing/rumor phase. I
personally own DVC and only come every few years, although our income
level is changing and we will soon be visiting more often and be Annual Pass
holders. We are bringing our kids and grandkids this coming July - 10 ...

Thanks so much for contacting WDW and posting both your letter and the reply.

I'm hoping that if we don't renew our passes, that we will still have access to FPs- at least those left for each day.

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Originally Posted by ford91exploder View Post
Since it involves Disney and customer facing computer systems, it will be far worse than anyone can imagine...

Why can't Disney get the same folks who do the computerized Animatronics (which ALWAYS work) to do the customer facing computer systems which in Rocket G Squirrel's immortal words "But Bullwinkle that trick NEVER works..."
No kidding
Yesterday evening I went to the Disney site to look over AP rates after receiving an email about discounts. The email stated:

Passholders!
Save up to 35%
at select Walt Disney World Resort hotels!

For stays most nights 1/2–3/22/13.
Book now through 3/22/13.



I went to the Disney AP site and this is what is posted:

Passholders, enjoy a magical mini-vacation—with typically smaller crowds and cooler weather—at Walt Disney World Resort in early 2013! Book by March 22, 2013 and save up to 35% at select Disney Resort hotels for stays most nights January 2 through January 17, 2013 and January 21 through February 13, 2013.

Further down on the page, the correct date of March 22 as the last date of the discount is listed.

PITIFUL

Kids would get points off on a paper with incorrect information and when I was studying journalism in college, I would have gotten an "F".
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Old 01-10-2013, 05:26 AM   #1046
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My thoughts exactly. It does. I think the thinly veiled comment of "you can opt in" or "go with the flow" pretty much sums it up. Play along or stand in stand-by for however long it takes.

You're welcome. They are probably contacting DVC right now to be sure I don't get any of my room requests because I'm bucking the system.



Quote:
Originally Posted by MAGICFOR2 View Post
You're welcome. Sorry. I don't mean to be a thread hog - just didn't go back and read before responding.

I wanted to add, that when they talk about Opting in, I chose not to purchase the DDP on this next trip, because we don't want the rigid schedule it takes to get where you need to be for meals - especially with the transportation system. So this can work the same way I guess. We can Opt out of the park and relax by the pool or go to Vero Beach next time and not spend as much $$.
Hilton head is a lovely resort too! HHI and vero beach may turn out to be the hardest DVC resorts to book! .
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Old 01-10-2013, 07:59 AM   #1047
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Actually they didn't get rid of gratuity to help out the guests who complained. They now have a forced gratuity we (not Disney) pay on top of what we pay for the plan. Have you ever heard how to boil a frog? You do it slowly so they don't realize in time to jump out of the pot. The reality is the brought out the dining plan and got everyone excited about it then they slowly take things away while upping the price. They take away gratuity and then appetizers and then there's seasonal pricing etc.

Now they're doing the same with the FP. They start lowering how many FP you can get and I see in the future a possibility of charging for it or to add more to it. The money on this would have better been spent on refurbs & cosmetic fix ups which are desperately needed around all 4 parks which would improved guest satisfaction. Will people continue to go? Probably, but there is always a point at which the majority of your consumers decide what you charge vs what you deliver isn't worth it. WDW may not be there yet but it seems they are trying to see how far they can get.
~I totally feel you on the dining plan. When Disney removed the gratuity it was a huge blow because we tip well! Anyway, I'm hopeful that things will work out fine for everyone, so hang in there! Stay positive!

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A billion bucks or so.


I bet I could have built a whole new gate for a billion bucks...
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RCT III with the "Jurassic Park" add-on pack.
~Hmmm... it's very interesting that in RCT, when the parks got too crowded you had to raise the price, so less peeps would come and more peeps would leave, and then you could manage your park better. Is this Disney's strategy? Are they overwhelmed?
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Old 01-10-2013, 08:04 AM   #1048
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Hilton head is a lovely resort too! HHI and vero beach may turn out to be the hardest DVC resorts to book! .
That could happen!
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Old 01-10-2013, 08:05 AM   #1049
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I have read all 69 pages so far..

and I am curious about a possibility and trying to see the positives

What if FP+ stays generally the same as current FP - different method of acquiring the FP's but the same time restrictions / availability that currently exist for all park guests. The same ability for people to acquire FP.

I will refer to the 3 FP+ you get to choose before you arrive are "Pre" FP+

What if the 3 "Pre "FP+" you pick - are If your a resort guest - or an AP holder

- this would be a great selling point for staying onsite for travelers esp. new guests or older guests or ones that don't want to do rope drop etc Or for AP's such as "what makes you return to Disney again and again? - now you have 20 "Pre" FP+ per quarter to ensure you get the magic you love when you visit.

Disney is basically saying - Plan your vacation with us - and YOUR priority for the trip - what ever that is - seeing the fireworks in a magical way, your princess meeting her FAV princess, Your teen riding Splash Mountain- the thing that YOU dream about your Disney trip - you can make come true! No more stress or worry about trying to make THAT element of your trip happen - its ALREADY PLANNED.

A lot of stress from a disney vacation comes from "will we get to do the one thing little Billy or Sue soooo desperately wants" hence Dumbo or die or we HAVE to see Belle. Disney could say " We can give you these 3 "pre"FP+ per day and you can customize your vacation to make it the most magical for your family and know before you leave home - the magic WILL happen for you - You WILL see that or Ride that- and you WON'T have to fight thru rope drop or a meet and greet line etc to get it. When you Stay Onsite the magic WILL happen for you. Relax - you KNOW when your going to do what you want to do.

Resort guests - they are a priority to Disney and after the investment in a Disney vacation, should have some way of making a big part of a of their dream vacation come true - a promise of THEIR personal dream. Disney knows its Hotels are expensive - maybe they are trying to give even MORE value in staying onsite by making the promise of the vacation people want - rather than stay onsite with these old so called perks...and take your chances of getting your dream IF you plan enough..and IF you know enough.

With the technology available today - I don't think Disney could ignore the changes. Paper tickets could not last forever. Disney saw a opportunity possibly in making the whole system better and then had the vision to make it do even more.


By not having to criss cross a park to get FP+ - Disney knows some issues for people are that its HUGE and its a LOT of walking. Many people are not prepared for that element. with FP+ - you reduce a lot of crisscross walking and time in just getting a FP. Thats valuable to a lot of people.

Easing the flow of que lines. Imagine 2 CMs - 1 person watching the FP+ lights, people just strolling buy - green light ...green light ...people just walking , no pause to look at times,to verify time etc.

Blue light - sorry sir - step right over here to speak with CM#2 - and people just keep on walking..moving the line along.

No lost FP tickets - everything is right there
No shuffing thru wallets, pockets or purses, no more " I thought YOU had them"

No more losing out on FP times
Oh no - we have FP's and we wont be back at Splash Mountain in time - before that FP was a loss for you and your family. FP+ you have the ability to go on your phone ..or to a Kiosk and say " Sorry - Sue is having a meltdown
atm and we can't do the ride or Lunch took longer than we thought - I will RESCHEDULE our FP's for later on.

That adds SOOO much more flexibility than you have with current FP's

Making Disney personalized - how often do people wear a button with " it's my Birthday" hoping for just a little more magic their way....when they scan - a cm can say Happy Birthday! To All resort guests - no need for the "inside scoop" of how and where to get a Happy Birthday button.

Entrance to the park - No more turnstyles - just walk and green light

This brings Disney up to a whole new lvl. Keeping up with the way our whole world is changing. I think its innovative to look ahead and make the changes now ...rather than play catch up later.

Yes I am sure currently adding FP+ people to the already existing Fp ques would add more congestion as its being tested. But once everything is switched over
- those same people would be competing for FP ANYWAYS. Disney makes the parks less daunting to the people who are investing the most as Disney tourist - those staying on site. Disney is investing in THEIR satisfaction in making their personal dream vacation - more of a reality. For Ap Holders - there is a reason why they are AP holder and invest in the ability to return to Disney again and again - 20 "pre" FP+ would be a way to say - Enjoy what you love the most - without the hassle. Go, Enjoy your day and know that what you want - is already planned and waiting for you.

I wonder how many first timers go and say " I would love to go on safari and see the parade in Magic Kingdom at night !! "

and travel agent or friend says - For the Safari -wake up early to be there 30 mins before rope drop to...

rope drop??

Yes - its when they Open the parks- it can get crazy but try to be up front, when the rope drops..you run up the path btw - I suggest you look up the park map online so you know the lay of the land first.

or for the parade - for a really GOOD spot - line up 60 - 90 mins BEFORE the parade - bring towels to stake out your spot.

What if Disney could provide those experiences to their guests...without that hassle - need of knowledge or stress? Now they can.

It MAY lighten up lines in the sense that people in line for princesses - instead of a 2 hour line with everyone que'd up - Now some people wont show up in that line till 1030 or 11 - knowing they already have a Fp+ time. It disperses the line.

these are just some thoughts trying to look at the postive and the whys.

fwiw - we are Local residents with Annual passes. We very rarely stay onsite anymore - maybe once every 2yrs or so. I would love to show up at Epcot with FP+ for test track- My 9yr old DD LOVES TestTrack - If we get JUST TestTrack in that day and enjoy the rest of the park - its a win for us. Knowing we Have a FP+ before we walk out the door and being able to plan around that time - is awsome.

TestTrack Fp+ is at 4pm - great lets enter at the World showcase entrance, have some lunch and stroll over to TestTrack from there! Perfect !

I suppose thats why I can understand the value - so many people have the 1 or 2 things that if they can do THAT - and then enjoy the rest of the park. Its a great day. Disney is trying to make the customers that invest the most with them have that 1-3 things that make a great day happen. Huge customer satisfaction - personalized by making everyones 1 thing...come true.

Dreams come true = repeat customers.
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Old 01-10-2013, 08:24 AM   #1050
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You make alot of really great points. Sounds like a CM?
I have a problem with the choices. In the test phase, they let you choose from lists where you could only choose two of your favs, but maybe all 3 of your favs were on the same list. So in your Family, Johnny gets his dream, Susie gets her dream, but sorry Bobby we couldn't choose yours. Then your choice on the second list is none of the above.

Secondly, when you only go once every few years, you want to have the opportunity to experience ALL of your favs. If you are standing in line for hours because you can't get a FP, you quickly cross some of those things off the list and become a dissatisfied guest.

I think your scenario will work great for you, though.
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