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Old 12-19-2012, 06:45 PM   #1
mermaidmuse
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Help! Our rental just cancelled!

So frustrated right now! We have traveled down to Disney many times in the last 6 years and almost always stayed at rental villas close by. We have been very happy doing so and never had a problem.

Until today!!! We just got a call that our villa that we booked and paid for in August is suddenly unavailable (due to the owner wanting it so says the rental company) but they have another villa much farther away that they could let us have BUT for one less day! Apparently the manager feels its ok for us to arrive one day later!

Oh did I mention this for next week??

Does anyone have any advice or suggestions on where to look for somewhere to stay??

Any help would be much appreciated....we are in a bit of a panic!

Thanks!
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Old 12-19-2012, 09:13 PM   #2
E-P-C-O-T
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Unbelievable!!!

I found our rental at vrbo.com, you might want to look there to see what's available, you might even find an owner looking to rent their property for less $$$ due to a last minute cancellation. What are your dates?

Good luck!
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Old 12-19-2012, 09:18 PM   #3
mermaidmuse
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Thanks for the suggestion- I've sent off a bunch of inquiries on vrbo and home away. Not much out there.

We were (are?) going dec. 27 to jan. 5. Feeling so disheartened right now.
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Old 12-19-2012, 09:52 PM   #4
E-P-C-O-T
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We are going from 29 Dec- 5 Jan and I would be so upset if the owner cancelled our rental I would not rent the other property the management company is offering, at this point I would not trust them at all...

Im sure you will be able to find another rental, don't cancel your trip!
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May09 CSR /AKV/BWV Sep09 VWL Jan10 POP/AKV APR10 POP Jun10 AKL/BWV Sep10 BCV Jan11 POP/BWV May11 BCV/BWV Jun/Jul11 SWAN/SSR Sep11 AKV/BWV/BCV Jan12 POP/BCV Feb 12 SSR May12 POP/AKV/BCV Sep12 2012 AKV/BCV/Disney Dream Dec12 Reunion Resort/WL May/Jun13 AKV/BCV/Reunion Resort/BLT Oct13 AKL Dec/Jan14 BCV/AOA/AKV Jan BCV

Currently planning many other trips, but, Mommy is running low on DVC points
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Old 12-19-2012, 11:41 PM   #5
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I'm so sorry op! I'm curious how these owner's could cancel on you. Was there a clause in the contract? If renters did that there would be consequences; seems to me there should be some for them! I would be furious--but hope you can find a good resolution!
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Old 12-20-2012, 12:43 AM   #6
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Smile

OP ... perhaps a little more info on what size rental
you wish to rent ... might generate more suggestions.
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Old 12-20-2012, 12:59 AM   #7
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I would hope you recieve some extra money back in your refund for them cancelling this late in the game. This seems really out of line. Hope you find something soon.
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Old 12-20-2012, 06:20 AM   #8
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The rental broker should be a licensed Florida realtor. If not, they are conducting real estate business without a license. Either way, it's terribly unethical business practice and undoubtedly a violation of Florida law.

Contact the Florida Department of Business and Professional Regulation (MyFlorida.com - and no, that's not a typo, it's the official Florida state website) and file a complaint with them. I'm sure they have a branch office in Orlando. DBPR regulates the real estate industry, including rental brokers, and they can yank the broker's license if necessary.
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Old 12-20-2012, 06:47 AM   #9
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Hotwire is showing a condo available for $90/ nt... Disney Main Gate/ Celebration. You could use betterbidding to try to identify the property.
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Old 12-20-2012, 08:34 AM   #10
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Quote:
Originally Posted by cheerky View Post
Hotwire is showing a condo available for $90/ nt... Disney Main Gate/ Celebration. You could use betterbidding to try to identify the property.
Looks like Mystic Dunes...

http://www.disboards.com/showthread.php?t=3034719
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My is 5yrs old. She is very lucky little girl who Mickey as much as mommy.

May09 CSR /AKV/BWV Sep09 VWL Jan10 POP/AKV APR10 POP Jun10 AKL/BWV Sep10 BCV Jan11 POP/BWV May11 BCV/BWV Jun/Jul11 SWAN/SSR Sep11 AKV/BWV/BCV Jan12 POP/BCV Feb 12 SSR May12 POP/AKV/BCV Sep12 2012 AKV/BCV/Disney Dream Dec12 Reunion Resort/WL May/Jun13 AKV/BCV/Reunion Resort/BLT Oct13 AKL Dec/Jan14 BCV/AOA/AKV Jan BCV

Currently planning many other trips, but, Mommy is running low on DVC points

Last edited by E-P-C-O-T; 12-20-2012 at 08:43 AM.
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Old 12-20-2012, 08:56 AM   #11
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Maybe try at Bonnet Creek. We rented through Vacation Stratgedy for our trip this past October. Dont know about last minute rentals. Try ebay for BC too. Many Disers get a unit that way. We loved Bonnet Creek and it is on property.
So sorry this happened to you. We had rented a house years ago from someone that was in the UK. They cancelled our reservation too, but thankfully we had time to secure new accomadations without feeling rushed! We actually stayed at POP that year and had a great time.
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Old 12-20-2012, 10:25 AM   #12
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I don't have any advice, but I feel the need to call and confirm my bonnet creek reservation that I rented from a ebayer.
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Old 12-20-2012, 10:45 AM   #13
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I am thinking it may be Mystic Dunes but you can never be sure with Hotwire
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Old 12-20-2012, 11:32 AM   #14
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so sorry this happened to you.

looked at some of the houses when I was down there - several of the rentals are for sale.

if it got a new owner - that might be the problem. not sure about florida but here if a new owner - then none of the old contracts will be honored.

now if it is the same owner - don't know why they would upset a paying renter.

something might have happened that is causing the owner to go down and see.

this might be a good thing for you - good luck hope you find something your family will enjoy
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Old 12-20-2012, 12:00 PM   #15
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We have rented a condo at Windsor Hills from the following owner for 6 plus years. I would imagine that their units are booked however, when we went over spring break last year, their units were booked but they have access to empty units through their management company (Palm Tree Vacation Homes). No issues at all with the rental and these owners are great to work with. www.disneyneighbor.com

I am sorry this happened to you. How horrible! Good luck!
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