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Old 12-13-2012, 07:16 AM   #151
declansdad
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Quote:
Originally Posted by smidgy View Post
faye, you live and work in Canada. not applicable here.

we are talking about the USA. when in Rome and all that good stuff....

I repeat: It the USA changed to a system, where servers received minumum wage, tips were not expected, (and, obviously, the bill for the food and drinks was much higher) I would find different work.

maybe servers who give so-so service would do well. as others previously stated, they wouldn't have to worry about how much the table will tip, therefore, what kind of service they are providing.

I don't worry about that. I already give good service. know most of my customers by name, what they drink, how they like their steak, ask about their family, etc etc.

I don't spend my evening at work stressing about the tips. I enjoy my job and my customers. I do my best to make sure they have an enjoyable dining experience. I often make them laugh, entertain the kids, and yet know which table wants to be "left alone".

I often receive over 20%. yet some nights are slow and my pay is small. soe nights are busy, or we have a party, or it's a holiday (I work every holiday) and I make more.

you get the good with the bad. some nights the other waitress has a great table, some nights I do. we take turns. we help each other out. if she is swamped, I'll make her salads, even if it IS her table, and vice versa. we are a team.

If we ever go to a different system, I will not be in this profession. nor will most of the professional servers. and if you don't want to tip, or want to tip poorly, you can find whatever excuse you want. doesn't matter to us.
(and, as alwaysI am speaking of good service). if you get crappy service, you can tip less. see how that works???

I stand by my earlier post.

What Faye said is bang on. Servers here are paid more and still do very well with tips. People tip not because it is required but because they want to. The prices in restaurants are not that much higher so the prices in the US restaurants would need to be drastically increased.

My question to you earlier was because your post seemed to say that if the minimum wage was actually increased to be the same as the rest of your state, you wouldn't work as a server because people would no longer tip. Is that what you are saying?
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Old 12-13-2012, 08:54 AM   #152
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Well I guess from now on I'll be more generous when tipping in the US. I really thought 15% before taxes was being generous! Anyhow I'm buying the TIW card this time which means that a mandatory 18% tip will be added.

And for the record here is the mean reported hourly wage in the US and Canada for 2010 including tips:

US: $8.81
Canada: $12.39

I assume that these numbers are negatively biased due to waiters not necessarily reporting all of their tips, and income tax + health benefits are quite different. Still, it seems that a higher minimum wage does not seem to lead to lower total wages.
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Old 12-13-2012, 02:47 PM   #153
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We tip pretty well. However, there are certain things I expect. I expect more than take and bring my order. To me, that is medocre. I expect my order, refills, and carrying off of dirty plates. If I have a problem with an order, I expect it to be corrected without acting like I'm expecting too much wanting my order correct. When I worked in a restaurant, those things were part of the training. It apparently is not everywhere. The one thing I hate about tipping is that it is tied to the cost of the bill. I've had better servers at lower cost establishments in many cases. Those servers will receive less just because the meal is less. As for sharing the tips, I know very few places where I'm from that require that. I know a few chains that have a main server and a helper for each section. They share but the main server gets the higher percentage. One place that has people walking around with "extra" side items people can add to their meal for free receive a share of tips, also but only because they are serving food. My daughter is a hostess paid above minimum wage and does not share. She occasionally is handed a tip separately. As a barista, she always received tips even though she was paid above minimum, also.
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Old 12-13-2012, 07:35 PM   #154
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Quote:
Originally Posted by sam_gordon View Post
Smidgy, I'm curious... do you give good service (that doesn't sound right ) because you're hoping for a good tip or because you take pride in what you do and want to do a good job? In other words, if you KNEW a table wasn't going to tip, would you still do your best for that table or let your service slide?
on the "joke!!! anyhow:
I do have some regulars, an older couple, who are very nice, but tip 10%. I treat them very well. If I knew a table would not ip at all, I would still treat them well. however, if that table and a table who tips need something at the same time, guess who will get it first?

but I will not let my service slide. it is my reputation, and the restuarant's reputation. who knows how many people they might tell that they loved or hated it?

I do like my job, and take pride in it. but of course I am also looking for the tip, it's my income! but I won't stress over it, or let my service slide.
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Old 12-13-2012, 07:41 PM   #155
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Quote:
Originally Posted by declansdad View Post
My question to you earlier was because your post seemed to say that if the minimum wage was actually increased to be the same as the rest of your state, you wouldn't work as a server because people would no longer tip. Is that what you are saying?
I guess so. I mean that if my pay is brought up to minimum wage, (and now the prices of the dinner are higher, and people know this, and don't tip) I wouldn't keep my job. I would not work for minimum wage as a server.

today I worked one of my other jobs . I tended bar at the VFW. we make $9.00 an hour. people still tip a little bit. with tips, my pay came to about $14 an hour today. I am happy with that.
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Old 12-13-2012, 08:15 PM   #156
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I think that you would have totally been in the right to skip tipping. However, I would have done what you did and left a small something. I've never completely not tipped, even when I've received bad service.

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Old 12-13-2012, 08:48 PM   #157
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Quote:
Originally Posted by smidgy View Post
I guess so. I mean that if my pay is brought up to minimum wage, (and now the prices of the dinner are higher, and people know this, and don't tip) I wouldn't keep my job. I would not work for minimum wage as a server.

today I worked one of my other jobs . I tended bar at the VFW. we make $9.00 an hour. people still tip a little bit. with tips, my pay came to about $14 an hour today. I am happy with that.

That's what happens here, the wages are still higher but people still tip in the 15 to 20 % range. I have know many servers who do very well.
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Old 12-14-2012, 06:24 AM   #158
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Quote:
Originally Posted by smidgy View Post
on the "joke!!! anyhow:
I do have some regulars, an older couple, who are very nice, but tip 10%. I treat them very well. If I knew a table would not ip at all, I would still treat them well. however, if that table and a table who tips need something at the same time, guess who will get it first?

but I will not let my service slide. it is my reputation, and the restuarant's reputation. who knows how many people they might tell that they loved or hated it?

I do like my job, and take pride in it. but of course I am also looking for the tip, it's my income! but I won't stress over it, or let my service slide.
Thanks. I wasn't trying to be a smart aleck, we've just heard int he past that if servers knew tips weren't automatic the service level would drop. It's good to know (at least to me), that's not the case for you.

Quote:
Originally Posted by smidgy View Post
I guess so. I mean that if my pay is brought up to minimum wage, (and now the prices of the dinner are higher, and people know this, and don't tip) I wouldn't keep my job. I would not work for minimum wage as a server.

today I worked one of my other jobs . I tended bar at the VFW. we make $9.00 an hour. people still tip a little bit. with tips, my pay came to about $14 an hour today. I am happy with that.
In *MY* ideal, your pay would be brought up but tipping would be allowed... like what your VFW situation is.
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Old 12-14-2012, 08:57 AM   #159
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Originally Posted by declansdad View Post
What Faye said is bang on. Servers here are paid more and still do very well with tips. People tip not because it is required but because they want to. The prices in restaurants are not that much higher so the prices in the US restaurants would need to be drastically increased.

My question to you earlier was because your post seemed to say that if the minimum wage was actually increased to be the same as the rest of your state, you wouldn't work as a server because people would no longer tip. Is that what you are saying?
The culture in the US is different because our reasoning for tipping is different. Most people I know tip BECAUSE they know the servers aren't making minimum wage. I've heard people say that many times, often in explaining to foreigners why we tip or why they're tipping even if the service is poor. The only time I've heard someone say they are tipping to reward someone for good service was when the service was exceptional. I've personally never heard anyone say they are tipping because they WANT to tip.

In fact as an event planner who books countless meals annually, I can tell you that a lot of people resent tipping even when they know the server isn't making minimum wage or they know that minimum wage is insufficient to support even one person in this area. Why? Simple. They're cheap and looking for any way possible to keep their money in their own wallet. In fact, I was just at a meeting with some clients who had never booked an event before who were aghast that they had to pay a gratuity to serving staff and asked if I could negotiate the gratuity out of the bill because the hotel pays the serving staff minimum wage.

I believe -- and it's just a belief, not a hard fact -- that if people know the servers are making minimum wage, then they will indeed stop tipping.
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Old 12-14-2012, 10:41 AM   #160
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Quote:
Originally Posted by Andtototoo View Post
The culture in the US is different because our reasoning for tipping is different. Most people I know tip BECAUSE they know the servers aren't making minimum wage. I've heard people say that many times, often in explaining to foreigners why we tip or why they're tipping even if the service is poor. The only time I've heard someone say they are tipping to reward someone for good service was when the service was exceptional. I've personally never heard anyone say they are tipping because they WANT to tip.

In fact as an event planner who books countless meals annually, I can tell you that a lot of people resent tipping even when they know the server isn't making minimum wage or they know that minimum wage is insufficient to support even one person in this area. Why? Simple. They're cheap and looking for any way possible to keep their money in their own wallet. In fact, I was just at a meeting with some clients who had never booked an event before who were aghast that they had to pay a gratuity to serving staff and asked if I could negotiate the gratuity out of the bill because the hotel pays the serving staff minimum wage.

I believe -- and it's just a belief, not a hard fact -- that if people know the servers are making minimum wage, then they will indeed stop tipping.

and my belief is that they won't stop tipping. It is ingrained in both of our cultures that you tip, that isn't going to change.
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Old 12-14-2012, 12:16 PM   #161
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Servers in CA do make minimum wage, if service is that bad I don't tip, I've done that 2 maybe 3 times. Both were very deserving of not getting a tip and yes, managers were spoken to and nothing was done about either situation until well after the fact (ie I emailed the managers after leaving because the managers on duty didn't do anything about the issues I was having and the lead managers handled the issues). I still upwards of 20% when we eat out and so do all the people I ever dine out with. I've never heard of anyone tipping less in CA because servers make minimum wage, that's just not standard.

OP I would have left a small tip but not much more than you did, in my instances of no tip the issues were much much worse.q
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