Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Just for Fun > Community Board
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 12-10-2012, 05:43 AM   #1
Minerva Mouse
You miss 100% of the shots you don't take.
I no longer have eyebrows. I have bushes!
 
Minerva Mouse's Avatar
 
Join Date: Jul 2012
Location: Florida
Posts: 1,354

Fat Girls

The dinner bill for three friends at Chilly D's Restaurant stung, but it wasn't the price - printed on the top of the receipt were the words "Fat Girls".

"I got the bill, I was looking at bill [and] I was like, 'Why does this receipt say 'fat girls?'" customer Christine Duran said.

The friends had dined out at the Stockton, Calif., restaurant, which is a part of the Cameo Casino Restaurant, on Thursday. The bill lists charges for three tri-tips with fries and three sodas, for a total of $25.50. A bartender named Jeff had apparently typed in "Fat Girls" to keep track of their bill.

When Duran asked a manager for an explanation, he "had like a smirk on his face, like it was funny but trying not to laugh," she said.

The dining experience went from bad to worse when the restaurant demanded they still pay the bill, offering them a 25 percent discount and then a 50 percent discount. They declined both offers.

In a Facebook message overnight, Maggie Lewis, the Cameo Club Casino owner, apologized and said the insulting treatment Duran and her friends had received is "intolerable in our establishment."

Jimmy Siemers, co-owner of Chilly D's, didn't work the night Duran and her friends received the offensive receipt, but he said he is trying to clean up the mess.

"I just want to tell them we're sincerely sorry and we'll do everything in our power to make sure this never happens to anyone again," he said.

It's certainly not the first time customers have been insulted on receipts.

In January, a Papa John's employee was fired after writing "Lady Chinky Eyes" on a receipt to identify an Asian customer.

A Maryland woman was insulted at a RadioShack in March when she purchased a cassette tape adapter and left with a receipt that read "ugly itch" from "tattoville," referring to the tattoos on her arm in memory of a child lost to SIDS and her deceased mother.

"Based on descriptions we've seen in the media, this incident obviously does not meet RadioShack's expectations for customer service," Eric Bruner, a spokesman for RadioShack told ABC News. "RadioShack responded immediately after seeing reports in the media, taking the strongest possible disciplinary actions." It is against company policy to discuss individual personnel matters but the company has taken the "strongest action available" in response to the issue, the spokesman said.

http://gma.yahoo.com/blogs/abc-blogs...opstories.html

Last edited by Minerva Mouse; 12-10-2012 at 05:55 AM. Reason: removed link to other article
Minerva Mouse is offline   Reply With Quote
Old 12-10-2012, 05:45 AM   #2
Minerva Mouse
You miss 100% of the shots you don't take.
I no longer have eyebrows. I have bushes!
 
Minerva Mouse's Avatar
 
Join Date: Jul 2012
Location: Florida
Posts: 1,354

I don't think I've ever looked at the top of a receipt before, but you can darn sure bet I'm gonna start.

Completely inappropriate!
Minerva Mouse is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 12-10-2012, 05:47 AM   #3
luvmy3
When I drink I find its easier to watch my children because I see all 3 of them double, so all 6 of them of them take all my attention
 
Join Date: Feb 2008
Posts: 20,034

Quote:
Originally Posted by Minerva Mouse View Post
The dinner bill for three friends at Chilly D's Restaurant stung, but it wasn't the price - printed on the top of the receipt were the words "Fat Girls".

"I got the bill, I was looking at bill [and] I was like, 'Why does this receipt say 'fat girls?'" customer Christine Duran said.

The friends had dined out at the Stockton, Calif., restaurant, which is a part of the Cameo Casino Restaurant, on Thursday. The bill lists charges for three tri-tips with fries and three sodas, for a total of $25.50. A bartender named Jeff had apparently typed in "Fat Girls" to keep track of their bill.

When Duran asked a manager for an explanation, he "had like a smirk on his face, like it was funny but trying not to laugh," she said.

Plus-Sized College Student Claims Discrimination at Bar

The dining experience went from bad to worse when the restaurant demanded they still pay the bill, offering them a 25 percent discount and then a 50 percent discount. They declined both offers.

In a Facebook message overnight, Maggie Lewis, the Cameo Club Casino owner, apologized and said the insulting treatment Duran and her friends had received is "intolerable in our establishment."

Jimmy Siemers, co-owner of Chilly D's, didn't work the night Duran and her friends received the offensive receipt, but he said he is trying to clean up the mess.

"I just want to tell them we're sincerely sorry and we'll do everything in our power to make sure this never happens to anyone again," he said.

It's certainly not the first time customers have been insulted on receipts.


http://gma.yahoo.com/blogs/abc-blogs...opstories.html
What about that is discrimination?
luvmy3 is offline   Reply With Quote
Old 12-10-2012, 05:53 AM   #4
kamik86
DIS Veteran
 
Join Date: Apr 2010
Posts: 2,627

Quote:
Originally Posted by luvmy3 View Post
What about that is discrimination?
I agree its in very poor taste and as another "fat girl" it would make me mad and I would be speaking to a manager... but to be discrimination wouldn't you have to be treated differently?

If the bill was right and they didnt know anything was wrong until they got the bill I don't see how you can claim discrimination.

The restaurant is still wrong though... I have to wonder why they even let employees type things in to identify tables. Wouldn't it be easier to just have table numbers and print them at the top of the receipt? No one can really complain about being labeled table 32.
__________________
Me and DH (25 and 27) Mickey Minnie Daisy
kamik86 is offline   Reply With Quote
Old 12-10-2012, 05:54 AM   #5
Minerva Mouse
You miss 100% of the shots you don't take.
I no longer have eyebrows. I have bushes!
 
Minerva Mouse's Avatar
 
Join Date: Jul 2012
Location: Florida
Posts: 1,354

Quote:
Originally Posted by luvmy3 View Post
What about that is discrimination?
That was a link to another article, I should have removed it before I copied and pasted, sorry. It has since been removed.
Minerva Mouse is offline   Reply With Quote
Old 12-10-2012, 05:57 AM   #6
luvmy3
When I drink I find its easier to watch my children because I see all 3 of them double, so all 6 of them of them take all my attention
 
Join Date: Feb 2008
Posts: 20,034

Quote:
Originally Posted by Minerva Mouse View Post
That was a link to another article, I should have removed it before I copied and pasted, sorry. It has since been removed.
I didn't click the link, I thought that was part of the story. Why do they put links like that in the middle of an article anyway
No need to apologize but thanks for explaining
luvmy3 is offline   Reply With Quote
Old 12-10-2012, 06:03 AM   #7
Rylee
DIS Veteran
 
Rylee's Avatar
 
Join Date: Nov 2005
Location: New York
Posts: 1,853

Whatever happened to just numbering tables?
__________________

&

Rylee is offline   Reply With Quote
Old 12-10-2012, 06:03 AM   #8
sam_gordon
DIS Veteran
 
Join Date: Jun 2010
Posts: 9,106

Quote:
Originally Posted by Minerva Mouse View Post
The dinner bill for three friends at Chilly D's Restaurant stung, but it wasn't the price - printed on the top of the receipt were the words "Fat Girls".

"I got the bill, I was looking at bill [and] I was like, 'Why does this receipt say 'fat girls?'" customer Christine Duran said.

The friends had dined out at the Stockton, Calif., restaurant, which is a part of the Cameo Casino Restaurant, on Thursday. The bill lists charges for three tri-tips with fries and three sodas, for a total of $25.50. A bartender named Jeff had apparently typed in "Fat Girls" to keep track of their bill.

When Duran asked a manager for an explanation, he "had like a smirk on his face, like it was funny but trying not to laugh," she said.

The dining experience went from bad to worse when the restaurant demanded they still pay the bill, offering them a 25 percent discount and then a 50 percent discount. They declined both offers.

In a Facebook message overnight, Maggie Lewis, the Cameo Club Casino owner, apologized and said the insulting treatment Duran and her friends had received is "intolerable in our establishment."

Jimmy Siemers, co-owner of Chilly D's, didn't work the night Duran and her friends received the offensive receipt, but he said he is trying to clean up the mess.

"I just want to tell them we're sincerely sorry and we'll do everything in our power to make sure this never happens to anyone again," he said.

It's certainly not the first time customers have been insulted on receipts.

In January, a Papa John's employee was fired after writing "Lady Chinky Eyes" on a receipt to identify an Asian customer.

A Maryland woman was insulted at a RadioShack in March when she purchased a cassette tape adapter and left with a receipt that read "ugly itch" from "tattoville," referring to the tattoos on her arm in memory of a child lost to SIDS and her deceased mother.

"Based on descriptions we've seen in the media, this incident obviously does not meet RadioShack's expectations for customer service," Eric Bruner, a spokesman for RadioShack told ABC News. "RadioShack responded immediately after seeing reports in the media, taking the strongest possible disciplinary actions." It is against company policy to discuss individual personnel matters but the company has taken the "strongest action available" in response to the issue, the spokesman said.

http://gma.yahoo.com/blogs/abc-blogs...opstories.html
re: the bolded... yea, my dining experience always gets bad when a restaurant wants me to pay my bill. Yes, the bartender did not act professionally. I don't think that entitles them to a discounted, much less free, meal.
__________________
Oasis of the Seas W. Caribbean June 8-June 15, 2013
Barcelo Maya Palace June 29-July 6, 2012
Bay Lake Towers, WDW June 1 - June 6, 2011
Polynesian, WDW Dec. 29, 2008 - Jan. 3, 2009
Wilderness Lodge, WDW, June 2005
Polynesian, WDW Sept. 7 - Sept. 14, 2001
Caribbean Beach, June 1993
sam_gordon is online now   Reply With Quote
Old 12-10-2012, 06:33 AM   #9
mnrose
DIS Veteran
 
Join Date: Jun 2009
Posts: 1,434

I do not believe this was polite or the way we should treat people. However, I am not aware of any state where "weight" is a protected class...i.e., there is no legal right to be free of discrimination based on what you weigh. If there is a documented MEDICAL condition that causes weight gain, then perhaps one could make a case for discrimination based on disability.

It angers me when people toss around the word "discrimination" in such a cavalier fashion. In the vast majority of cases, one's weight is within one's control (much as hair style and hair color are). If someone wants to not hire someone with tats and pink hair, no one would be screaming "discrimination!"

As I said before though, the behavior in the OP was rude and unnecessary. Rude behavior happens all the time. It's not right, but it does.
mnrose is offline   Reply With Quote
Old 12-10-2012, 06:49 AM   #10
eliza61

We're Americans, we're survivors
 
eliza61's Avatar
 
Join Date: Jun 2003
Location: Southern New Jersey
Posts: 18,050

Quote:
Originally Posted by kamik86 View Post
I agree its in very poor taste and as another "fat girl" it would make me mad and I would be speaking to a manager... but to be discrimination wouldn't you have to be treated differently?

If the bill was right and they didnt know anything was wrong until they got the bill I don't see how you can claim discrimination.

The restaurant is still wrong though... I have to wonder why they even let employees type things in to identify tables. Wouldn't it be easier to just have table numbers and print them at the top of the receipt? No one can really complain about being labeled table 32.


Manager isn't the brightest bulb either IMO. $25.50 and now the owners have a boat load of bad publicity gaining like wild fire. Stupid!!

when your a owner of an eatery, the last thing you want is a rumor going around that you are running a joint with poor service and idiotic servers.
Now the owners are trying to put out PR fires (it's making the morning show rounds and it's on yahoo).
Manager should have been sucking up to those patrons and ensuring them that this type of thing would never happen again.
__________________
"I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear."~ Nelson Mandela
eliza61 is offline   Reply With Quote
Old 12-10-2012, 06:53 AM   #11
wendy46001
Mouseketeer
Dont get me wrong, I love all things wonka
 
wendy46001's Avatar
 
Join Date: Jul 2006
Posts: 2,477

Quote:
Originally Posted by sam_gordon View Post
re: the bolded... yea, my dining experience always gets bad when a restaurant wants me to pay my bill. Yes, the bartender did not act professionally. I don't think that entitles them to a discounted, much less free, meal.
Exactly. The bartender was in the wrong but refusing to pay when offered 50% off is ridiculous.
__________________
wendy46001 is offline   Reply With Quote
Old 12-10-2012, 06:55 AM   #12
sam_gordon
DIS Veteran
 
Join Date: Jun 2010
Posts: 9,106

The real question though is how much did the ladies tip?
__________________
Oasis of the Seas W. Caribbean June 8-June 15, 2013
Barcelo Maya Palace June 29-July 6, 2012
Bay Lake Towers, WDW June 1 - June 6, 2011
Polynesian, WDW Dec. 29, 2008 - Jan. 3, 2009
Wilderness Lodge, WDW, June 2005
Polynesian, WDW Sept. 7 - Sept. 14, 2001
Caribbean Beach, June 1993
sam_gordon is online now   Reply With Quote
Old 12-10-2012, 07:07 AM   #13
eliza61

We're Americans, we're survivors
 
eliza61's Avatar
 
Join Date: Jun 2003
Location: Southern New Jersey
Posts: 18,050

Quote:
Originally Posted by sam_gordon View Post
The real question though is how much did the ladies tip?


Yes, I admit it, I thought this was funny.
__________________
"I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear."~ Nelson Mandela
eliza61 is offline   Reply With Quote
Old 12-10-2012, 07:10 AM   #14
Jennasis
It's a miracle! I stayed awake during the El Rio Del Tiempo ride!
Let's not even TOUCH the whole Dog vs. dawg vs. Dowg thing!
PLINKO baby!
 
Jennasis's Avatar
 
Join Date: Jun 2000
Location: The Triad, NC
Posts: 23,035

It didn't say the women refused to pay. It said they declined the offers of a discount.

As for being entitled to a free meal, not necessarily. But if that restaurant wanted to not only retain them as future customers AND prevent the firestorm of bad PR that can easily ruin a restaurant, they SHOULD have offered to comp the meal.
__________________
Jennasis is online now   Reply With Quote
Old 12-10-2012, 07:16 AM   #15
snarlingcoyote
I know people who live in really carpy school districts
 
snarlingcoyote's Avatar
 
Join Date: Dec 2008
Location: Louisiana
Posts: 5,641

Do you make the customers happy, or do you run the risk of them posting to all the restaurant and shopping websites (Urbanspoon, Yelp etc.), posting the encounter on Facebook and talking about the encounter to every single person they meet? And, apparently, do you run the risk of the whole thing going viral?

Not the brightest move on the restaurant manager's part, even if it hadn't gone viral.
__________________
Our family:
DH Me
Our menagerie:
snarlingcoyote is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 09:48 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.