Originally Posted by Jonjo
I always find it best to call with a plan in mind so you know yourself what you are trying to achieve. Ask for a room or hotel upgrade, or add an extra like a meal plan or add an extra day.
Sometimes by just moving the date of the booking forward a day or by adding an additonal day or moving hotels will trigger the discount on their reservation system, then change your mind and move it back to the origonal booking you had and hey presto you have your discount.
Sometimes if you have already paid in full you might be offered a refund of the price difference.
thats really good idea re: moving the date by a day! will keep that in mind for our march trip