DVC RESALES
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Old 12-04-2012, 12:38 PM   #16
dvcterry
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Quote:
Originally Posted by erionm View Post
Sign on page says 1PM.
Quote:
Originally Posted by KingRichard View Post
Outage Notification:

Member Services is scheduled to close from 5 p.m. ET on December 3 until 3 p.m. ET on December 4 to accommodate system updates.

Just when I really need the system. lol
I have logged on and off. Closed my browser. Used a different browser. This is what I have on my page--not 1 or 3 pm. They forgot to update me.

Quote:
Member Services is scheduled to close from 5 p.m. ET on December 3 until 10 a.m. ET on December 4 to accommodate system updates. This downtime is necessary to facilitate a smooth booking process for Members when the updated system launches at 10 a.m. on December 4.
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Old 12-04-2012, 12:43 PM   #17
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Quote:
Originally Posted by KingRichard View Post
Outage Notification:

Member Services is scheduled to close from 5 p.m. ET on December 3 until 3 p.m. ET on December 4 to accommodate system updates.

Just when I really need the system. lol
How surprising. I checked 1 1/2 hours ago and it said 1PM. Now 3PM. Any bets for 5PM?

I was thinking those onsite may have the worst of it with checking in and out.
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Old 12-04-2012, 12:45 PM   #18
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This outage also affects Regular Disney Room Reservations and Dining Reservations, not just DVC.
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Old 12-04-2012, 01:07 PM   #19
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Quote:
Originally Posted by dvcterry View Post
I have logged on and off. Closed my browser. Used a different browser. This is what I have on my page--not 1 or 3 pm. They forgot to update me.
The notice under the news section hasn't been changed but the notice in red on the log in screen is the one that keeps updating.
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Old 12-04-2012, 01:13 PM   #20
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My screen still says 10 am... the recording on the phone now says 3 pm... which stinks because I'll be at work at 3 pm. Hopefully I'll have time to call this afternoon.
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Old 12-04-2012, 03:06 PM   #21
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3:06pm ET and still down...



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Old 12-04-2012, 03:08 PM   #22
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3:06pm ET and still down...



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Old 12-04-2012, 03:11 PM   #23
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I just called and they told me 4pm.
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Old 12-04-2012, 03:25 PM   #24
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Typically Member Services just shuts it down for the rest of the day when this happens.
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Old 12-04-2012, 03:58 PM   #25
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It's almost 4:0pm EST and I can't even get to the page. Every time I click on the link it tells me that the page is not valid.
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Old 12-04-2012, 04:00 PM   #26
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Yep, looks like today is a bust
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Old 12-04-2012, 04:06 PM   #27
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I just made a change to my reservation.

MS is working now...
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Old 12-04-2012, 04:10 PM   #28
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On-line reservation system is up also.
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Old 12-04-2012, 04:14 PM   #29
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I still can't get to the website. It says: Page Not Found."

You guys that can get on are all using www.dvcmember.com right?
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Old 12-04-2012, 04:16 PM   #30
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Ok very weird. I went ahead and tried dvcmember.com in Mozilla and that worked. But it wouldn't work in Explorer.
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