DVC RESALES
DVC RESALES

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Old 11-28-2012, 08:26 PM   #1
dvcterry
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outage notice

Just a heads up:

Quote:
Outage Notification:

Member Services is scheduled to close from 5 p.m. ET on December 3 until 10 a.m. ET on December 4 to accommodate system updates. This downtime is necessary to facilitate a smooth booking process for Members when the updated system launches at 10 a.m. on December 4.

Please note that the Member Online Booking tool at DVCMember.com also will be unavailable during this downtime.

All of us at Disney Vacation Club appreciate your understanding as we update our systems, and we look forward to welcoming you "home" again soon.
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Old 11-29-2012, 12:26 AM   #2
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An update to the system? Anyone knows if any visible improvement will be available?
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Old 11-29-2012, 12:12 PM   #3
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An update to the system? Anyone knows if any visible improvement will be available?
I'm sure it will be an enhancement to DVC in response to member feedback.

All kidding aside, I'm really hoping they're fixing the problem with lead names on bookings.
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Old 11-29-2012, 12:18 PM   #4
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It's not just DVC, there's a thread on the discounts board. So it may not directly affect DVC, it's all Disney systems.
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Old 11-29-2012, 11:03 PM   #5
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Do you think we'll get new music?
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Old 11-30-2012, 06:48 AM   #6
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Quote:
Originally Posted by DebbieB View Post
It's not just DVC, there's a thread on the discounts board. So it may not directly affect DVC, it's all Disney systems.
Since so much of the DVC system relies on the CRO system, their changes are our changes.

That's why we have the lead name problem, room requests that don't make much sense, and travel plans instead of reservations.

Bill
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Old 12-04-2012, 10:38 AM   #7
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It's 10:40 am and the system is still down
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Old 12-04-2012, 10:40 AM   #8
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Oop, check that. They just changed the message to "1pm on dec 4" from 10am. So they need a few more hours. Yeah, I vote for different music too!
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Old 12-04-2012, 10:46 AM   #9
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Do you think we'll get new music?
lol...
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Old 12-04-2012, 10:55 AM   #10
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We are checking out of BWV today and the computers are down here also. We get no checkout statement. It will be emailed to us. I like looking at my bill before we leave because it is easier to resolve problems on site. Disney IT never ceases to amaze me.
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Old 12-04-2012, 11:44 AM   #11
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Oop, check that. They just changed the message to "1pm on dec 4" from 10am. So they need a few more hours. Yeah, I vote for different music too!
My page still shows 10. I can get logged in, and navigate through some pages but I can't check inventory. I can't turn on the music right now because I'm at work but I'm assuming that's the same.
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Old 12-04-2012, 11:45 AM   #12
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Still no online booking available... it's 11:45

hurry up disney!!!
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Old 12-04-2012, 11:46 AM   #13
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I had to sign out then back in to see the new time
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Old 12-04-2012, 11:47 AM   #14
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Still no online booking available... it's 11:45

hurry up disney!!!
Sign on page says 1PM.
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Old 12-04-2012, 12:29 PM   #15
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Outage Notification:

Member Services is scheduled to close from 5 p.m. ET on December 3 until 3 p.m. ET on December 4 to accommodate system updates.

Just when I really need the system. lol
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