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Old 11-28-2012, 11:24 AM   #1
lilpooh108
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Any way to Call AKL front desk directly?

I shipped cans of formula to the resort (they arrived last week says UPS) and I wanna make sure that they have them since I won't have a car and I don't think the resort sells our special formula. Is there any way to call the front desk (and bypass the main switchboard) to talk to the actual front desk receptionist?

Thanks!!
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Old 11-28-2012, 11:31 AM   #2
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Old 11-28-2012, 12:33 PM   #3
snykymom
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The only thing you can do is call the call center and ask to speak directly to the front desk. Whether they will allow it is a different issue.

ETA: If the formula you need is for a special needs child, you may get some help by calling the Guests with Disabilities line: General (407) 824-4321.
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Old 11-28-2012, 12:39 PM   #4
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The front desk will not have your package, you will want to try to get through to bell services, they are the ones who handle guest packages. Try calling the listed number(call center) explain what you need and ask to be transfered to AKL bell services.
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Old 11-28-2012, 03:57 PM   #5
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Thanks everyone!
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