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Old 07-10-2013, 08:08 AM   #1471
RachelTori
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Quote:
Originally Posted by Snowy-girls View Post
No the link comes up as a server error.
I have the my disney experience on my phone and logged in on there but cannot see where to go to?.I have gone onto my resort reservations and i can see our stay at CSR but nothing to say check in?.x.
I just tried the link and it is working for me. You are within 60 days of your check-in, correct? The "check in online" option won't show up before that.

Have you visited the "UK Trip Planning Forum" on these boards? I think that would be the perfect place to ask about online check-in. Surely someone can help you. Please let us know what you find out -- and good luck!


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Old 07-10-2013, 08:56 AM   #1472
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Originally Posted by Hoosier Mom View Post
So today is the day to book packages for 2014...I jumped online and plugged in my dates and CSR's rooms are all unavailable except a junior suite king at 432 per night. Ugh. Wonder if there's a convention that has all the rooms blocked. Our dates are Jan 25 - Feb 1. Ugh. I really don't want to change our dates. May have to rethink CSR. We really wanted to stay there again.
Those are my dates too. I couldn't believe this morning that everything was unavailable. The week before and week after are all open. I don't know if they hold rooms for a convention and then release them to the public later? I just cannot believe that every single standard room is already sold out! I really wanted to try CSR this trip. I think I'll book POFQ again and wait and see if CSR opens those rooms.
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Old 07-10-2013, 01:44 PM   #1473
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Well I booked! I'm a nervous wreck about it, so much more $ than disneyland for us!! The crazy thing is, the my experience thing says I am exactly 300 days out! How is that for a nice round number! Lol
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Old 07-10-2013, 02:18 PM   #1474
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Pumped! Just Booked for 1/21-1/26 @CSR. Rates were exactly the same per night as last year, but now just hoping for Free Dining or a certain % off the rack rates when the "deals" are released in the fall!!
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Old 07-11-2013, 09:15 AM   #1475
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I have just received this email
Defect found in Disney's guest room refrigerators
by Leah Zanolla
Jul 10, 2013

Disney hotels will not have refrigerators in their guest rooms for a few months. A possible defect was found in the refrigerators used at Walt Disney World, Disneyland and Aulani, so they have been removed or disconnected. Guests will receive a letter in their rooms explaining the problem, but the fridges will only be removed from unoccupied rooms or when current guests check out.

This does not affect Disney Vacation Club rooms, Fort Wilderness cabins, the Family Suites at Art of Animation and All-Star Music and the suites at the Disneyland Hotel. These rooms all have larger refrigerators.

There will be a limited number of fridges available for guests with medical necessities, but these are not guaranteed.

It is expected to take up to four months to get all the refrigerators replaced.
---------------------------------------------------------------------
Can someone suggest what i can use as i have a garden grocer delivery arriving on my check in day?.Milk,butter,chocolate milk,drinks.Also i have ice/cold packs that need to be kept refrigerated for my daughter's knee condition-can anyone advise me please?.Thank you.x.
Does anyone who is there now have any information on the removal of the fridges from CSR?.Thank you.x.



Quote:
Originally Posted by RachelTori View Post
I just tried the link and it is working for me. You are within 60 days of your check-in, correct? The "check in online" option won't show up before that.

Have you visited the "UK Trip Planning Forum" on these boards? I think that would be the perfect place to ask about online check-in. Surely someone can help you. Please let us know what you find out -- and good luck!
Yes i only have 23 days to go,thank you for trying to help me though .x.
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Old 07-11-2013, 09:20 AM   #1476
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Originally Posted by Snowy-girls View Post
Can someone suggest what i can use as i have a garden grocer delivery arriving on my check in day?
Whenever we stay somewhere without a fridge, we pack this in one of our suitcases. It works great.

http://www.campmor.com/outdoor/gear/Product___99955#

It is about the size of a big sweatshirt as far as packing it.
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Old 07-11-2013, 10:07 AM   #1477
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There used to be places that rented small fridges back before the resorts offered them. They they all go under when the change happened at the resorts?
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Old 07-11-2013, 04:02 PM   #1478
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Quote:
Originally Posted by Snowy-girls View Post
Can someone suggest what i can use as i have a garden grocer delivery arriving on my check in day?.Milk,butter,chocolate milk,drinks.Also i have ice/cold packs that need to be kept refrigerated for my daughter's knee condition-can anyone advise me please?
I would first see if you can add a request for a fridge to your reservation, for medical reasons. Even though it's not guaranteed, it never hurts to ask. In case you don't get one, you could add a cheap styrofoam cooler to your GG order and keep it filled with ice from the ice machine. In a pinch, I've heard of people using the garbage can as a cooler, filling it with ice and placing it on a towel. That's a lot of cold stuff, though. I might consider reducing my order to the bare minimum or getting different items that don't require refrigeration.

There's just no way to tell when CSR will get the new fridges. I read through a thread on this board yesterday and DIS-ers had called to see when their resort of choice was going to get theirs swapped out, but I don't put a lot of stock in the answers they got. No matter if they thought they were calling "THE" Resort, they were talking to a call center and I doubt that information is actually known by Disney as of yet.
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Old 07-11-2013, 04:07 PM   #1479
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Quote:
Originally Posted by Snowy-girls View Post
I have just received this email
Defect found in Disney's guest room refrigerators
by Leah Zanolla
Jul 10, 2013

Disney hotels will not have refrigerators in their guest rooms for a few months. A possible defect was found in the refrigerators used at Walt Disney World, Disneyland and Aulani, so they have been removed or disconnected. Guests will receive a letter in their rooms explaining the problem, but the fridges will only be removed from unoccupied rooms or when current guests check out.

This does not affect Disney Vacation Club rooms, Fort Wilderness cabins, the Family Suites at Art of Animation and All-Star Music and the suites at the Disneyland Hotel. These rooms all have larger refrigerators.

There will be a limited number of fridges available for guests with medical necessities, but these are not guaranteed.

It is expected to take up to four months to get all the refrigerators replaced.
---------------------------------------------------------------------
Can someone suggest what i can use as i have a garden grocer delivery arriving on my check in day?.Milk,butter,chocolate milk,drinks.Also i have ice/cold packs that need to be kept refrigerated for my daughter's knee condition-can anyone advise me please?.Thank you.x.
Does anyone who is there now have any information on the removal of the fridges from CSR?.Thank you.x.




Yes i only have 23 days to go,thank you for trying to help me though .x.
Quote:
Originally Posted by Claire&TheBoys View Post
I would first see if you can add a request for a fridge to your reservation, for medical reasons. Even though it's not guaranteed, it never hurts to ask. In case you don't get one, you could add a cheap styrofoam cooler to your GG order and keep it filled with ice from the ice machine. In a pinch, I've heard of people using the garbage can as a cooler, filling it with ice and placing it on a towel. That's a lot of cold stuff, though. I might consider reducing my order to the bare minimum or getting different items that don't require refrigeration.

There's just no way to tell when CSR will get the new fridges. I read through a thread on this board yesterday and DIS-ers had called to see when their resort of choice was going to get theirs swapped out, but I don't put a lot of stock in the answers they got. No matter if they thought they were calling "THE" Resort, they were talking to a call center and I doubt that information is actually known by Disney as of yet.
To both of you... If someone came to me with a medical need for a fridge Id bring them my mini fridge, but I am sure if you notify them they will make arrangements for medical reasons to make sure you got a fridge.
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Old 07-11-2013, 08:19 PM   #1480
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Called and added a refrigerator request to our reservation (not a medical request)

CM said no time frame for replacement. He also said that his memo did not say that the studios at the DVC were excluded. He said that he thought their refrigerators were the same size.
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Old 07-11-2013, 09:31 PM   #1481
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Quote:
Originally Posted by hill6 View Post
Called and added a refrigerator request to our reservation (not a medical request)

CM said no time frame for replacement. He also said that his memo did not say that the studios at the DVC were excluded. He said that he thought their refrigerators were the same size.
DVC refrigerators are definitely different. The studios have half-sized fridges with small freezer compartments; 1- and 2-bedroom villas and grand villas have full kitchens with full sized refrigerators. The fridges in the resort rooms are very small and do not have any type of freezer compartment.

CMs who take reservations for WDW resorts typically don't know much about DVC. (and sadly, some don't even know much about the resort rooms they are booking. )
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Old 07-11-2013, 10:15 PM   #1482
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Quote:
Originally Posted by RachelTori View Post
DVC refrigerators are definitely different. The studios have half-sized fridges with small freezer compartments; 1- and 2-bedroom villas and grand villas have full kitchens with full sized refrigerators. The fridges in the resort rooms are very small and do not have any type of freezer compartment.

CMs who take reservations for WDW resorts typically don't know much about DVC. (and sadly, some don't even know much about the resort rooms they are booking. )
It didn't sound right to me what they said about the studios. I remember having a larger refrig at Boardwalk a few years ago.
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Old 07-12-2013, 12:13 AM   #1483
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Quote:
Originally Posted by Snowy-girls View Post
I have just received this email
Defect found in Disney's guest room refrigerators
by Leah Zanolla
Jul 10, 2013

Disney hotels will not have refrigerators in their guest rooms for a few months. A possible defect was found in the refrigerators used at Walt Disney World, Disneyland and Aulani, so they have been removed or disconnected. Guests will receive a letter in their rooms explaining the problem, but the fridges will only be removed from unoccupied rooms or when current guests check out.

This does not affect Disney Vacation Club rooms, Fort Wilderness cabins, the Family Suites at Art of Animation and All-Star Music and the suites at the Disneyland Hotel. These rooms all have larger refrigerators.

There will be a limited number of fridges available for guests with medical necessities, but these are not guaranteed.

It is expected to take up to four months to get all the refrigerators replaced.
---------------------------------------------------------------------
Can someone suggest what i can use as i have a garden grocer delivery arriving on my check in day?.Milk,butter,chocolate milk,drinks.Also i have ice/cold packs that need to be kept refrigerated for my daughter's knee condition-can anyone advise me please?.Thank you.x.
Does anyone who is there now have any information on the removal of the fridges from CSR?.Thank you.x.




Yes i only have 23 days to go,thank you for trying to help me though .x.
I am happy to hear that someone actually received an email from Disney. We arrive at CSR in just a few days, so I would have appreciated a heads up from Disney since we will indeed need refrigeration for medical reasons. With that said, I am a little disappointed with their lack of communication at this late date. After reading about the fridge issue on another thread, I called CSR yesterday, and I was immediately transferred to a CM in central reservations who in turn had to put me on hold while she contacted a manager at CSR. I was eventually told that they would 'guarantee' a fridge in our room because it was a medical priority. I have also read posts from those with medical needs who were told that a fridge could not be guaranteed, so go figure. Obviously not all of the CM's are on the same page. It is understandable that this will be an inconvenience for some guests, like yourself, and it certainly would not hurt to call the resort to request a fridge. I do recall reading a post about someone ordering a styrofoam cooler from Garden Grocer, and others who were going to pack collapsible coolers in their luggage. Some suggested filling the plastic trash bin in the room with ice, or the sink itself ; none of this sounds very appealing, does it? If I were camping at Fort Wilderness I would expect to be dealing with dripping coolers, but my expectations are a little higher at a resort....guess I'm spoiled.
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Old 07-12-2013, 07:04 AM   #1484
Snowy-girls
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Quote:
Originally Posted by dansdad View Post
Whenever we stay somewhere without a fridge, we pack this in one of our suitcases. It works great.

http://www.campmor.com/outdoor/gear/Product___99955#

It is about the size of a big sweatshirt as far as packing it.
Thank you,i am from the UK,we do have things like this.x.

Quote:
Originally Posted by Claire&TheBoys View Post
I would first see if you can add a request for a fridge to your reservation, for medical reasons. Even though it's not guaranteed, it never hurts to ask. In case you don't get one, you could add a cheap styrofoam cooler to your GG order and keep it filled with ice from the ice machine. In a pinch, I've heard of people using the garbage can as a cooler, filling it with ice and placing it on a towel. That's a lot of cold stuff, though. I might consider reducing my order to the bare minimum or getting different items that don't require refrigeration.

There's just no way to tell when CSR will get the new fridges. I read through a thread on this board yesterday and DIS-ers had called to see when their resort of choice was going to get theirs swapped out, but I don't put a lot of stock in the answers they got. No matter if they thought they were calling "THE" Resort, they were talking to a call center and I doubt that information is actually known by Disney as of yet.
Thank you,have just added th styrofoam cooler to my Garden Grocer order,worried now that everyone is going to have the same idea and won't be none left.
May leave off the butter,cream cheese,ham+milk.I make up bagels the night before,then on the way to the buses in the morning,we eat them for breakfast as it's quicker than getting breakfast in a resort or park.Oh dear.x.

Quote:
Originally Posted by hill6 View Post
Called and added a refrigerator request to our reservation (not a medical request)

CM said no time frame for replacement. He also said that his memo did not say that the studios at the DVC were excluded. He said that he thought their refrigerators were the same size.
Can i ask what number you called please?.I called the number on post one of this thread and i was told i am to early to add a request?.We fly out on Aug 3rd but don't check into CSR until 10th Aug.
Do i ask for a fridge or a medical fridge,are they different?.x.

Quote:
Originally Posted by capegirl View Post
I am happy to hear that someone actually received an email from Disney. We arrive at CSR in just a few days, so I would have appreciated a heads up from Disney since we will indeed need refrigeration for medical reasons. With that said, I am a little disappointed with their lack of communication at this late date. After reading about the fridge issue on another thread, I called CSR yesterday, and I was immediately transferred to a CM in central reservations who in turn had to put me on hold while she contacted a manager at CSR. I was eventually told that they would 'guarantee' a fridge in our room because it was a medical priority. I have also read posts from those with medical needs who were told that a fridge could not be guaranteed, so go figure. Obviously not all of the CM's are on the same page. It is understandable that this will be an inconvenience for some guests, like yourself, and it certainly would not hurt to call the resort to request a fridge. I do recall reading a post about someone ordering a styrofoam cooler from Garden Grocer, and others who were going to pack collapsible coolers in their luggage. Some suggested filling the plastic trash bin in the room with ice, or the sink itself ; none of this sounds very appealing, does it? If I were camping at Fort Wilderness I would expect to be dealing with dripping coolers, but my expectations are a little higher at a resort....guess I'm spoiled.
Oh no i didn't get a personal email from WDW,i got the email from the DIS alerting me to the issue.Sorry if i confused you.
Am not too worried if i have to cancel some of my GG chilled order,although it is an inconvienence.I am more worried about not being able to have somewhere to put my daughters cold ice/freeze wraparound packs and steroid gel that must be refrigerated.x.
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Old 07-12-2013, 08:47 AM   #1485
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October 2014 question

I've been watching for the rates to release for '14 for some time now. Now that they are open, I wanted to book a Standard room at CSR for October 12 - 18. The ONLY availability there for that week is in the Standard View BC rooms and Jr Suites/Suites. I looked the week before and the week after and there are plenty of standard rooms available.

Now to my question...

Why? Is there some HUGE convention that week that is going to take all the rooms except for the three levels shown, or do you think they (Disney) have a problem with their pricing files when they loaded to the system?

I went ahead and booked over at AoA for a Little Mermaid room for now, since we do want to try that resort, but would prefer to be at CSR. Not really interested in BC at this point in time since we wouldn't really take advantage of it enough to justify the upcharge. I plan to keep an eye on CSR for this week, but just found this interesting and confusing at the same time.
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