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Old 01-09-2013, 09:12 AM   #301
GoofyCrazy
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We booked using the spring discount offer. We'll be at CSR May 19-25. We love the resort. The CM's are wonderful, always smiling and speaking to you. In 2010 we had the most wonderful mousekeeper. Every morning as we were heading to the parks she was always a few rooms down. Always spoke to us every time she saw us, even talked to my son (who was 6 at the time) about how much fun he was having. On our last morning as we were packing up to leave there she was a few rooms down. As my husband was loading our car she was talking to our son. When it was time for us to leave she told us bye and told our son she sure would miss his smile. Now age 9 our son remembers her. It's little things like that you always remember. I even called once we arrived home and told Disney how wonderful she was.

We were in the Rancho's 7b and loved the quite peaceful surroundings. At booking we were asked if we would like to be in that section again and we said yes. We never had any problems at all.
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Old 01-09-2013, 12:56 PM   #302
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It looks like the in room coffee is a 4-cup pot? Can someone verify this? I thought they had switched to the single cup pods. Thanks!! We'll be there in 31 days!
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Old 01-09-2013, 01:14 PM   #303
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Quote:
Originally Posted by princessallegra View Post
Hey guys! My dh made an awesome video of our 8 nights in Sep/Oct at our moderate "home" CSR! I know you will love it. We had such an amazing stay. We requested Casitas and got an amazing water view in building 4. We will be back to CSR for 7 nights in Feb for the Princess Half Marathon. Can't wait! We have paid for a king preferred room, and we will be requesting Casitas 3. Love that location. I just can't believe how much room is in a King room at CSR. It's really luxurious. We spent two nights at AKL Savannah View at the end of our stay, and the room was sooo small it seemed! Here is the video, enjoy! I know it will get you psyched for your upcoming stays.

http://www.youtube.com/watch?v=RNpsehX2qTU
Finally got two minutes to breathe at the office and watched the video. Loved it...thank you for sharing.
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Old 01-09-2013, 01:30 PM   #304
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Originally Posted by mommyrants View Post
It looks like the in room coffee is a 4-cup pot? Can someone verify this? I thought they had switched to the single cup pods. Thanks!! We'll be there in 31 days!
They have switched to the single cup pods. It is a Cuisinart. There is a picture in the second post.
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Old 01-09-2013, 03:47 PM   #305
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Originally Posted by sunnygal041

Hey Princes A! I know you from the PHM thread. I will be at the CSR from 2/23-25. Love all the Youtubes you post. Maybe we can have all have a Princess meet-up. Safe travels

Cindy
Hiyo!! I'd love that! We are doing the expo friday morning. How about you?
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Old 01-09-2013, 03:48 PM   #306
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Originally Posted by KatMark

Finally got two minutes to breathe at the office and watched the video. Loved it...thank you for sharing.
You're welcome! Next time I will ask him to get footage of other areas not just Casitas :-)
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Old 01-09-2013, 03:53 PM   #307
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hello does the cabana building have elevators and what level is the business class lounges on? thanks
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Old 01-09-2013, 04:02 PM   #308
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Subbing. I booked CSR with the AP rate for our still-maybe Feb trip, then upgraded today to club level. Now the hard part... Waiting on the entirely beyond my control factors that will decide whether we go in Feb or have to revert to our original Aug dates.
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Old 01-09-2013, 07:37 PM   #309
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Hiyo!! I'd love that! We are doing the expo friday morning. How about you?
Oh poop, I'm not getting there until Saturday morning. sorry
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Old 01-10-2013, 02:47 AM   #310
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Quote:
Originally Posted by Colleen27
Subbing. I booked CSR with the AP rate for our still-maybe Feb trip, then upgraded today to club level. Now the hard part... Waiting on the entirely beyond my control factors that will decide whether we go in Feb or have to revert to our original Aug dates.
Just curious- what are your February dates? I have not been able to upgrade for my dates. I didn't call today though. My dates are stretched over the phm weekend
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Old 01-10-2013, 10:29 AM   #311
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I got a letter the other day, informing me of the refurb on the pool/slide.
Good news for me! Not about the pool but about Disney being aware of
my reservation at CSR. The new website sure isn't.....
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No new trip planned...so sad!
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Old 01-10-2013, 11:09 AM   #312
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Just curious- what are your February dates? I have not been able to upgrade for my dates. I didn't call today though. My dates are stretched over the phm weekend
Feb 17 to 22, checking out the Friday of PHM weekend.

ETA: I talked to 2 CMs who couldn't seem to find business class rooms - one told me those rooms were only king beds, the other told me it was unavailable - but it was showing on the web site so I just called back until I found a CM who knew how to find it in their system. So at least right now there does seem to be some issue with CM training and booking the new rooms. It might be worth trying back to see if a different CM gets you different results.
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Old 01-10-2013, 11:22 AM   #313
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Quote:
Originally Posted by Colleen27

Feb 17 to 22, checking out the Friday of PHM weekend.

ETA: I talked to 2 CMs who couldn't seem to find business class rooms - one told me those rooms were only king beds, the other told me it was unavailable - but it was showing on the web site so I just called back until I found a CM who knew how to find it in their system. So at least right now there does seem to be some issue with CM training and booking the new rooms. It might be worth trying back to see if a different CM gets you different results.
I check in on 2/20. I bet I will have a hard time switching cause the resort is bound to be pretty full that weekend (I assume).

So you were able to see it on the website? I will have to stalk the website then since I am tired of waiting on hold for an hour just to speak to a cm- only to be told there is no a availability
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Old 01-10-2013, 12:00 PM   #314
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Quote:
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hello does the cabana building have elevators and what level is the business class lounges on? thanks
Yes, all of the buildings have elevator access (the top floor of casitas 2 is a bit weird, but you can still get there by elevator). The business class lounge is in cabanas 9B - I'm assuming the first floor, but I haven't been to the lounge yet.
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Old 01-10-2013, 12:22 PM   #315
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Quote:
Originally Posted by Colleen27 View Post
Feb 17 to 22, checking out the Friday of PHM weekend.

ETA: I talked to 2 CMs who couldn't seem to find business class rooms - one told me those rooms were only king beds, the other told me it was unavailable - but it was showing on the web site so I just called back until I found a CM who knew how to find it in their system. So at least right now there does seem to be some issue with CM training and booking the new rooms. It might be worth trying back to see if a different CM gets you different results.
There are times when what you can pull up on your home computer and what the CM can find don't match up.

When I called for my February Business Class reservation, the CM couldn't get it and when I told her I could get it online, she told me to go ahead and book it! She stayed on the phone with me until I got it done, then I gave her the confirmation #, she pulled it up and added my DME info! She was an experienced, wonderful CM so it wasn't her lack of training.
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