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Old 11-13-2012, 01:27 PM   #31
Crystal824
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I support this policy too. Yes, I have saved a table with DD while DH orders the food, and yes, it easier than taking DD through the line with us.

I have also been on the other side of this situation and it is worse than standing in line with your kids. Before DD was born, DH and I would stand in line together and order the food and more than once we had to eat standing up because there were no tables avaliable. Of course, half of the tables were people sitting waiting for members of thier party to come with food. We would usually finish our meals before the people who were saving tables nearby even got thier food.
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Old 11-13-2012, 04:03 PM   #32
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Originally Posted by Maggie'sMom View Post
You don't see why taking up a table when you don't have food is a problem but then in the next sentence say you don't like having to walk around trying to find a table with food in your hands? No one likes that and many people don't have the option of sending someone ahead to secure a table. It's extremely frustrating when you have your food and can't get a table because they are taken up by people without food.

All the accounts I've read of the new policy say it's working extremely well. It's not implemented all the time or at all restaurants. But when it is, people who have their food have little to no wait before they are escorted to a table by a CM. So this alleviates the problem of standing with your food getting cold and unable to get a table for everyone.
my point about not liking to walk around with food is precisely why i prefer that there be someone at a table for us already -- so then i know where to go after i have everything. if a CM is showing people where to eat, then that's great. i've never seen that. i will agree that that works, then.
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Old 11-13-2012, 04:12 PM   #33
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I was a CM at the Tomorrowland Terrace and over Thanksgiving and Christmas to New Year's we had to enforce this. I can not tell you how many horrible four-lettered things I was called at this post- and in front of children! It was the worst when the rotation called for you to go there.

I am glad to hear BOG was built with this policy in mind!
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Old 11-13-2012, 04:33 PM   #34
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I was a CM at the Tomorrowland Terrace and over Thanksgiving and Christmas to New Year's we had to enforce this. I can not tell you how many horrible four-lettered things I was called at this post- and in front of children! It was the worst when the rotation called for you to go there.

I am glad to hear BOG was built with this policy in mind!
so are you just enforcing that people not sit if they don't have food or are you helping to find tables? if you were just telling me not to sit, i wouldn't be pleasant about it either
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Old 11-13-2012, 04:54 PM   #35
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This is the reason why my husband or I get the food while the other waits at a table. I don't want all my kids getting in the waay of others. Also they are tired and just want to sit and eat. Standing in line they will be fussy and in the way. The food lines don't have enough room for everyone. Also in my case I also have children with hidden disabilities that do not fully understand. I have never had a CM offer to show us empty seats. I do get both sides and think that disney could come up with a better way. Maybe have an area where the rest of the party could sit and wait on benches and then when the other person brings the food a CM could than help escort them to a table. That way young and elderly who need to sit can and they won't be taking up tables and you will still be able to get seated quickly and not have to walk around with your food searching.
I think this is a great compromise. The issue seems to be consistency. Consistency of when Disney enforces this practice, where (and if it noted) and if CM's help find tables as well as police them. Disney could really cut down on the confusion by having a system that is posted ad uniform.
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Old 11-13-2012, 05:08 PM   #36
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Originally Posted by TheRustyScupper View Post
I have PERSONALLY seen this put into place and work quite well:
1) This is in place at busy times at several counter service eateries.
2) It is a good policy.
. . . it increases the turnover of tables
. . . it allows more tables to be open more often
3) I do not have a problem with the rule, and highly approve of it.
. . . there are no down-sides to it
. . . it allows more people to sit and eat
. . . it stops people from taking seats from patrons who are eating
Completely agree with this! We were in MK last year at Pecos Bills and the CM's were seating people. I thought it was great! Way too many times have I seen people standing and eating while others held tables who were nowhere near even ordering their food. This is a great practice!
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Old 11-13-2012, 05:09 PM   #37
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I thought I was going to hate this policy when I first encountered roped off dining areas and CM "guards" in Cosmic Rays this weekend, but to be honest, we never had a problem finding a place to sit after getting our food.
Hopefully, the next crackdown will be on outside meals being eaten in CS restaurants, taking up of valuable tables and not spending a dime in that establishment. Before the flames start, I'm not talking about the pack lunch for a picky child, I'm talking about the families who buy nothing at all, not even a soda, yet take up tables while those who made a purchase end up standing in a corner leaning on a trash bin to eat.
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Old 11-13-2012, 05:11 PM   #38
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it has been policy for awhile.As said not all CS places do it and not all the time.When it is enfrced it works very well.. I admit I was nervous about it since we had a small child at the time but it works really well.
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Old 11-13-2012, 05:37 PM   #39
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I am okay with the policy especially if they have CMs helping to enforce it and guide people to available seating. I often avoid CS restaurants at peak times because I don't want to walk around with kids and trays while everything gets cold. If they will consistently enforce this during peak times, I think it will work well and I would be more interested in eating at a CS location.
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Old 11-13-2012, 06:38 PM   #40
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so are you just enforcing that people not sit if they don't have food or are you helping to find tables? if you were just telling me not to sit, i wouldn't be pleasant about it either
Really? You would yell at some poor CM because you didn't agree with Disney policy? I never understood that mind set. As if they can do anything but what they are told to do.

The great thing about that policy is that if no one is sitting at a table without their food, there will be a table available for those who do have food. So you won't be stuck there holding a tray.
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Old 11-13-2012, 06:55 PM   #41
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so are you just enforcing that people not sit if they don't have food or are you helping to find tables? if you were just telling me not to sit, i wouldn't be pleasant about it either
I believe it was one of the first times this policy was in place, and we just had CMs at a rope telling people they could not sit until they had food. It was a very small area, you could see all the tables from where the CM stood, so we did not have CMs guiding people to tables. I am glad to hear many places have since added that- it makes for a better use of the tables and better Guest Service. Whenever and whenever they are enforcing this policy, I wish they would have signs outside of the CS restaurants and near the registers so Guests will not have been blindsided by it and already be planning on part of their party getting a table only to have a CM tell them they can't.

As a CM, I understood people not being pleasant with being blindsided by an unprecedented rule, it was the dirty names and the things they hoped would happen to me that I did not enjoy.
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Old 11-13-2012, 07:46 PM   #42
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Originally Posted by maxiesmom View Post
Really? You would yell at some poor CM because you didn't agree with Disney policy? I never understood that mind set. As if they can do anything but what they are told to do.

The great thing about that policy is that if no one is sitting at a table without their food, there will be a table available for those who do have food. So you won't be stuck there holding a tray.
Seriously! Who does that?
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Old 11-13-2012, 09:33 PM   #43
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Originally Posted by blearbear4 View Post
I believe it was one of the first times this policy was in place, and we just had CMs at a rope telling people they could not sit until they had food. It was a very small area, you could see all the tables from where the CM stood, so we did not have CMs guiding people to tables. I am glad to hear many places have since added that- it makes for a better use of the tables and better Guest Service. Whenever and whenever they are enforcing this policy, I wish they would have signs outside of the CS restaurants and near the registers so Guests will not have been blindsided by it and already be planning on part of their party getting a table only to have a CM tell them they can't.

As a CM, I understood people not being pleasant with being blindsided by an unprecedented rule, it was the dirty names and the things they hoped would happen to me that I did not enjoy.
that's fair. i think there needs to be consistency if this is going to be the new norm, like either always have CMs who will have people wait until they have food AND then help them find tables or don't do it at all. it would be incredibly frustrating to be told to wait and then not know what to do. also, i always recognize that it's not the CM's personal fault, but that doesn't mean that i won't grumble about the policy in general. no one should have yelled at you.

Quote:
Originally Posted by maxiesmom View Post
Really? You would yell at some poor CM because you didn't agree with Disney policy? I never understood that mind set. As if they can do anything but what they are told to do.

The great thing about that policy is that if no one is sitting at a table without their food, there will be a table available for those who do have food. So you won't be stuck there holding a tray.
who said anything about yelling? i just said i wouldn't be pleasant about it, which can include a number of different reactions. i have never yelled at a CM and if i don't understand why i'm being asked to do something, i ask about it and then make a decision about what to do after, but not at the expense of the CM. i have gone to guest relations about different things to complain/ask later, and they were usually nothing but gracious and tried to make the situation better.
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Old 11-14-2012, 06:38 AM   #44
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When my kids were little, Disney wasn't as crowded so it was fine to allow people to take up tables without food.
But now Disney is busier and busier so I wish they would enforce the no food, no table idea at CS restaurants most of the time.

I just returned from my solo trip and thought it was very busy and the policy of no sitting without food in a CS restaurant would have helped me out.

Even when I ate early (11:15 to 11:30a), I found it difficult to find an open table to eat my meal - especially at the Magic Kingdom CS restaurants.
I would have eaten and been gone before many of the people holding tables had gotten their food.
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Old 11-14-2012, 08:18 AM   #45
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Seriously! Who does that?
People lose their minds at DisneyWorld!
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