Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney World Tips
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 11-07-2012, 07:54 AM   #1
diane5583
Earning My Ears
 
Join Date: Jan 2012
Location: Michigan
Posts: 35

Question problem ordering photo pass cd

I paid for the pre paid photo pass before leaving for disney. Got all my conformation emails, the money came out of my bank account, and my photopass account shows a credit for a cd. However now that I am home from Disney and ready to order the CD, It still asks for my credit card info and even after I enter that is showing that it is going to charge me another $119.95? I would like to believe that after I hit submit order the credit will be applied, but am doubting that is the case as the total should show the credit application and a 0 balance before you hit submit. So I am wondering what I am doing wrong. I already paid for the CD and would like to be able to actually receive it without paying for it again. Any help would be appreciated.
diane5583 is offline   Reply With Quote
Old 11-07-2012, 08:36 AM   #2
Disney Vegas Couple
Earning My Ears
 
Disney Vegas Couple's Avatar
 
Join Date: Aug 2012
Location: Toronto Ontario Canada
Posts: 34

We just ordered our PhotoPass CD. There was a place to put in a Promotional Code on the Shopping Cart page. You should have received the Promotional Code in your email or by regular mail. Enter this code and the negative amount shows up and you're left with a zero balance.

Enjoy all of your photos.
__________________












DVC Owners - BCV since Oct 2012, VGF since Jun 2013
Oct 2013 BCV; May 2013 Wonder; Oct 2012 Dream, CBR; Jun 2012 POFQ; Sept 2011 CBR
Disney Vegas Couple is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 11-07-2012, 08:39 AM   #3
diane5583
Earning My Ears
 
Join Date: Jan 2012
Location: Michigan
Posts: 35

I got 3 emails from them when I ordered the CD. One was labeled do not delete-Instructions... It just said that a credit was applied and after I do my edits, order the cd. No Promotional code
diane5583 is offline   Reply With Quote
Old 11-07-2012, 08:51 AM   #4
Disney Vegas Couple
Earning My Ears
 
Disney Vegas Couple's Avatar
 
Join Date: Aug 2012
Location: Toronto Ontario Canada
Posts: 34

Got this from PhotoPass site:

Some promotional offers provide you with a credit or credits for specific products or dollar amounts. If you are eligible for a credit, you will see your credits in the “Available Promotions and Credits” box at the bottom of your shopping cart page. To use your credit(s), simply place the applicable product(s) in your shopping cart. The applicable credit(s) will automatically be deducted from your order total. Review the “Order Summary” box in the upper-right hand side of the shopping cart to verify your credits have been applied. Note that product credit(s) do not include shipping unless specified in the promotion details.

If the credit is showing as being applied, the need for the credit card may be for shipping.
__________________












DVC Owners - BCV since Oct 2012, VGF since Jun 2013
Oct 2013 BCV; May 2013 Wonder; Oct 2012 Dream, CBR; Jun 2012 POFQ; Sept 2011 CBR
Disney Vegas Couple is offline   Reply With Quote
Old 11-07-2012, 09:17 AM   #5
diane5583
Earning My Ears
 
Join Date: Jan 2012
Location: Michigan
Posts: 35

Quote:
Originally Posted by Disney Vegas Couple View Post
Got this from PhotoPass site:

Some promotional offers provide you with a credit or credits for specific products or dollar amounts. If you are eligible for a credit, you will see your credits in the “Available Promotions and Credits” box at the bottom of your shopping cart page. To use your credit(s), simply place the applicable product(s) in your shopping cart. The applicable credit(s) will automatically be deducted from your order total. Review the “Order Summary” box in the upper-right hand side of the shopping cart to verify your credits have been applied. Note that product credit(s) do not include shipping unless specified in the promotion details.

If the credit is showing as being applied, the need for the credit card may be for shipping.
It was showing that I had a credit but it was not applying it. I figured it out tho... I had a pre-purchase cd in my cart from my initial order but not the finished cd. I added the finished cd and deleted the pre-purchased cd, and my credit was applied. now I only owe shipping. Guess I need to be smart enough to place an order. It's a wonder I finished college if I cannot even order a Photopass CD online..
diane5583 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 04:36 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.