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Old 11-05-2012, 08:54 PM   #1
PrincessShanShan
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Dec. 2013 Galveston Sailing Changed

We were booked on the Dec. 28, 2013 seven night out of Galveston and just received this email from my TA:

Thank you for selecting a Disney Cruise Line® vacation aboard the Disney Wonder® for your clients.

To provide Guests sailing from Galveston with a combination of shorter and longer sailing options in 2013, we are modifying the itineraries of the December 21, 2013, and December 28, 2013 sailings. Instead of two 7-night voyages, we will now have one 6-night voyage and two 4-night cruises.

Your client's sailing is one of those being modified and we wanted to reach out to you to assist in making the necessary adjustments to their sail date.

As one of the available options, we are now offering 7-night Bahamian cruises from Galveston featuring calls at our private island, Disney's Castaway Cay, Key West and Nassau, Bahamas. In addition, we offer 7-night Western Caribbean sailings visiting Grand Cayman, Cozumel, Mexico and Falmouth, Jamaica. Feel free to also visit our website at www.disneycruise.com to view available sail dates and itineraries.

Information about the 6-night Western Caribbean sailing that departs on December 21, 2013, from Galveston and the two 4-night sailings that depart on December 27, 2013 and December 31, 2013, will be available on our website on Friday, November 16, 2012.

Please contact us by Friday, November 9, 2012, at 1-866-325-3905 to learn about all the available options and to modify your client's booking. We are confident that we have a variety of sailings to meet their needs and look forward to hearing from you soon.

Sincerely,



Now I don't know what to do! We really wanted a 7night western! I have no desire to go to the Bahama's and I really wanted something longer than 4nights! The date of the 6 night does not work for us!! This SUCKS!!
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Old 11-05-2012, 09:05 PM   #2
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We are booked on the 11/23/13 Caribbean out of Galveston. We got an email they it had been switched to the Bahamas. I'm disappointed because we've cruised to the Bahamas 3 times already and really wanted the catibbean itinerary. It isn't worth this much money to cruise to the Bahamas. We were on the fence anyway because of the cost (we are traveling with a huge group of family) but this has pretty much made our decision.
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Old 11-05-2012, 10:06 PM   #3
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Yes, our Western Caribbean was changed to a Bahamian cruise. I'm still mulling it over, but I think I'm good with it. I really chose the cruise because of the dates rather than because of the destination. Well, I did want warmth...but other than that, it was because of the dates.
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Old 11-05-2012, 10:14 PM   #4
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Quote:
Originally Posted by DisSarahK View Post
Yes, our Western Caribbean was changed to a Bahamian cruise. I'm still mulling it over, but I think I'm good with it. I really chose the cruise because of the dates rather than because of the destination. Well, I did want warmth...but other than that, it was because of the dates.
Just changed ours....no interest in the "Bahamian" itinerary
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Old 11-05-2012, 10:19 PM   #5
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Can you switch to sailing out of PC? There is a 7 night Eastern Caribbean sailing from there on the 28th.
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Old 11-06-2012, 05:19 AM   #6
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If your dates are very flexible, they've got 7 night westerns out of Galveston right now through Christmas.
So sorry, this seems super frustrating.
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Old 11-06-2012, 06:56 AM   #7
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I can't go this year. We already have a trip planned to the mountains for this Christmas. I chose this specific cruise because DH has never been to Cozumel. I didn't really care because I've been to all the ports on both the eastern and western. And, I'm limited to when I can go because I'm a teacher. I can't switch to another date. I guess it is what it is. Right now we are thinking of just keeping the 4 night. It's not what we wanted, but we do get the western itinerary and it fits with the time frame we need.
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Old 11-06-2012, 07:21 AM   #8
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I'm very curious to see the price of the 4 night cruise on the 27th. It's technically not a"holiday" cruise. I'm a teacher as well and can't afford the holiday pricing usually. I think that they are trying to make it more affordable so they can fill the boat for the holidays. I don't think the december 2013 7 night cruises were selling very well.
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Old 11-06-2012, 07:35 AM   #9
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Are they allowing those with non-refundable suite deposits the option of cancelling with a full refund?
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Old 11-06-2012, 07:44 AM   #10
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Sigh.

We were so excited to be able to drive from Galveston after flying to Orlando (this was to be our 11th Disney cruise.) We were sailing with three other Dallas-area families, and two other platinum DCL families from CA and WV for that Thanksgiving week. The news yesterday just changed EVERYTHING. No one in any of these families wants to do this itinerary. (We were looking forward to our favorite beaches in Cozumel and Costa Maya.) Bottom line, for all of us, they canceled two ports, and none of us wants to pay for a week-long cruise in which the only decent port is Castaway Cay. (No desire to do Key West or Nassau. Been there, done that.) What gets me..when DCL moved the Wonder to CA and Alaska, it was just ACCEPTED that Castaway Cay was a no-go. Couldn't do it. Why, oh WHY didn't they leave the Galveston itineraries alone then? I've thought of rebooking when the 2014 itineraries are posted, but then, I can't trust they won't _____ everyone over again.
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Old 11-06-2012, 08:00 AM   #11
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Quote:
Originally Posted by NoodlesMom
I'm very curious to see the price of the 4 night cruise on the 27th. It's technically not a"holiday" cruise. I'm a teacher as well and can't afford the holiday pricing usually. I think that they are trying to make it more affordable so they can fill the boat for the holidays. I don't think the december 2013 7 night cruises were selling very well.
Me too! Might have to book that cruise
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Old 11-06-2012, 08:23 AM   #12
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Sigh.

We were so excited to be able to drive from Galveston after flying to Orlando (this was to be our 11th Disney cruise.) We were sailing with three other Dallas-area families, and two other platinum DCL families from CA and WV for that Thanksgiving week. The news yesterday just changed EVERYTHING. No one in any of these families wants to do this itinerary. (We were looking forward to our favorite beaches in Cozumel and Costa Maya.) Bottom line, for all of us, they canceled two ports, and none of us wants to pay for a week-long cruise in which the only decent port is Castaway Cay. (No desire to do Key West or Nassau. Been there, done that.) What gets me..when DCL moved the Wonder to CA and Alaska, it was just ACCEPTED that Castaway Cay was a no-go. Couldn't do it. Why, oh WHY didn't they leave the Galveston itineraries alone then? I've thought of rebooking when the 2014 itineraries are posted, but then, I can't trust they won't _____ everyone over again.
The problem is people wanted castaway.....for many going on a bahamas/carribbean cruise on Disney means castaway so they are responding to the mass of people that complained. Unfortunately there is no way to make anyone happy. Plus the cruises weren't selling well so of course disney wants to do something, besides deep discounts, to get the ships full.
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Old 11-06-2012, 08:41 AM   #13
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I am surprised Disney has not continued with the changes made this year. 8 night Bahamas with a stop in WDW (no Nassau) and 6 night Westerns. We booked the 8 night just for Castaway and WDW. I agree that a 7 night with just Key West Nassau and CC would be a no go for me. Only one good stop in that itinerary.
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Old 11-06-2012, 08:49 AM   #14
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Quote:
Originally Posted by jlwhitney

The problem is people wanted castaway.....for many going on a bahamas/carribbean cruise on Disney means castaway so they are responding to the mass of people that complained. Unfortunately there is no way to make anyone happy. Plus the cruises weren't selling well so of course disney wants to do something, besides deep discounts, to get the ships full.
I agree with this but ours changed from a Caribbean cruise to Bahamas. I dont really care to do Key West and Nassau again. I do love Castaway Cay and if it would be a double dip might have reconsidered.

It looks like we may end up doing a 3 night and 5 night BTB out of Canaveral or maybe just take this as a sign we weren't meant to go next year!! It was pricey anyway!!

Honestly I love that there are so many sea days with the new itinerary and normally I would just go with the flow but on our last Caribbean cruise we had to miss Grand Cayman because it wasn't safe to tender. We've done the Bahamas a lot so it just doesn't appeal that much.
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Old 11-06-2012, 12:13 PM   #15
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I like the new route. Very few cruises out of Galveston go to the Bahamas, so I consider this a plus. I do think they should have made the changes on future cruises, not on existing cruises, and I hope they let those of your with existing reservations at any level move it to another cruise of your choice.

I will say, I'm not a huge fan of Key West and wish it was one of those days you could do WDW from Port Canaveral instead, but other than that, the new route is very appealing.
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