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Old 02-04-2013, 08:18 PM   #31
gratefulfred
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Hi latest victim Glad I checked this thread again last night. So today I called the charge back department of my credit card and they told me that move it had not responded to my most recent letter describing what move it had done to my family, so they will not be putting the charges back on my card and are closing the issue. I explained your story about the future Charges so they closed my account and are issuing me a new card. Thanks for the heads up
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Old 02-05-2013, 05:00 PM   #32
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sept 23rd

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Hi latest victim Glad I checked this thread again last night. So today I called the charge back department of my credit card and they told me that move it had not responded to my most recent letter describing what move it had done to my family, so they will not be putting the charges back on my card and are closing the issue. I explained your story about the future Charges so they closed my account and are issuing me a new card. Thanks for the heads up
NO PROBLEM!!! The pleasure is mine!!! Especially after returning 2 scooters the morning of sept 23rd!!! I was hoping you would come back to this thread. I couldn't believe my eyes when I read your story. Believe me when I say how sick I am over your vacation.... It hit so close to home for me. Did you go through and read this entire thread?
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Old 02-05-2013, 05:12 PM   #33
latest victim
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gratefulfred

I was not a member of this disboard prior to last week. I was online investigating other complaints that led me here. I have never been a member of any other kind of thread network, however, I couldn't keep silent knowing what I knew about sept.23rd and my conscience would't let me anyhow. I figured you needed confimation about danny not being at the sheriff's office because he was at my rental pick-up site. I would have sent you a direct message, however, on this site you have to have 10 posts to send a message. So, my only hope was for you to return and see the latest threads.
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Old 02-05-2013, 05:24 PM   #34
disney david
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Originally Posted by latest victim
I was not a member of this disboard prior to last week. I was online investigating other complaints that led me here. I have never been a member of any other kind of thread network, however, I couldn't keep silent knowing what I knew about sept.23rd and my conscience would't let me anyhow. I figured you needed confimation about danny not being at the sheriff's office because he was at my rental pick-up site. I would have sent you a direct message, however, on this site you have to have 10 posts to send a message. So, my only hope was for you to return and see the latest threads.
Well if one thing positive that came out of this is you find disboards. We welcome to the best forum on the dis the disabilities forum full of great people and the best moderator sue.
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Old 02-05-2013, 05:34 PM   #35
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definately

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Well if one thing positive that came out of this is you find disboards. We welcome to the best forum on the dis the disabilities forum full of great people and the best moderator sue.
I totally agree! Thank you all for all of your help and insight on this matter. Gratefulfred is not the only one who feels grateful. Hopefully, my cc company will take all of this info into consideration and rule on my behalf. I'll keep you posted. Wish me luck!
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Old 02-05-2013, 05:43 PM   #36
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I totally agree! Thank you all for all of your help and insight on this matter. Gratefulfred is not the only one who feels grateful. Hopefully, my cc company will take all of this info into consideration and rule on my behalf. I'll keep you posted. Wish me luck!
We will I also posted the link to the Florida state attorney office and the compliant form if needed. I hope you don't and your cc decides to do the right thing.
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Old 02-05-2013, 06:01 PM   #37
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credit cards

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We will I also posted the link to the Florida state attorney office and the compliant form if needed. I hope you don't and your cc decides to do the right thing.
Thanks David. You know what else I think......The next time I decide to go to disney and spend several thousand dollars ( 6 to be exact) I'm going to look into a prepaid credit card to use on purchases from individuals that are not familiar to me. This is the 2nd time for me to have to cancel my card in 6 months. Plus, believe it or not had to go through a dispute with my boyfriends credit card today. Can anybody relate to when it rains....it pours?!!
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Old 02-05-2013, 06:13 PM   #38
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Thanks David. You know what else I think......The next time I decide to go to disney and spend several thousand dollars ( 6 to be exact) I'm going to look into a prepaid credit card to use on purchases from individuals that are not familiar to me. This is the 2nd time for me to have to cancel my card in 6 months. Plus, believe it or not had to go through a dispute with my boyfriends credit card today. Can anybody relate to when it rains....it pours?!!
that good idea i had problems with chase disney visa where it got stolen twice but they went into action right away replaced are cards and took the purchase away. found out from them they got are card back at a store in florida but didn't arrest anyone because the casheir let them knew it was stolen and they left. I know chase was not to happy how the store handled it but never knew if they arrested anyone. now they watch my cards which sounds great but sometimes they go over board to the point i have to call and tell them i am traveling. if not i get a call from their fraud department checking on charges or they put a hold on the card. so i do recommend chase they do a pretty good job and never gave me a hard time they even caught a charge before i did.

Their was only once where my mom had a problem similar to this. Where they took it off and after investigated they told her they received letter from the place and they have reinstate the charge. She filed a complaint with the Bbb against the place. But chase told us before the reinstated the charge she was more upset with the store but she did write chase they apologized and after the other two time they got stolen now as I explained above they go out of their way to make sure they keep an eye on are accounts. Sometimes the credit cards company get stuck in the middle they have to try and keep both parties happy but in the end no one wins unless the consumer gets their money back.
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Last edited by disney david; 02-05-2013 at 06:24 PM.
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Old 02-05-2013, 09:51 PM   #39
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that good idea i had problems with chase disney visa where it got stolen twice but they went into action right away replaced are cards and took the purchase away. found out from them they got are card back at a store in florida but didn't arrest anyone because the casheir let them knew it was stolen and they left. I know chase was not to happy how the store handled it but never knew if they arrested anyone. now they watch my cards which sounds great but sometimes they go over board to the point i have to call and tell them i am traveling. if not i get a call from their fraud department checking on charges or they put a hold on the card. so i do recommend chase they do a pretty good job and never gave me a hard time they even caught a charge before i did.

Their was only once where my mom had a problem similar to this. Where they took it off and after investigated they told her they received letter from the place and they have reinstate the charge. She filed a complaint with the Bbb against the place. But chase told us before the reinstated the charge she was more upset with the store but she did write chase they apologized and after the other two time they got stolen now as I explained above they go out of their way to make sure they keep an eye on are accounts. Sometimes the credit cards company get stuck in the middle they have to try and keep both parties happy but in the end no one wins unless the consumer gets their money back.
Discover card is the same as well. I can't tell you how many times they have declined my card because of possible fraud alerts. I wish this had been one of those times. I also have to call and tell them when I'm traveling or I'll get declined. They knew last sept that I was going to florida and I would be charging several thousand dollars...so no problems at all....until nov. looks like they would have questioned the fact that I hadn't been in Fl for a couple of months.But, then again, I did do business with move it before so, how were they to know it wasn't a legitimate transaction. I sure can't hold it against them. I just hope me being a good customer, in good standing, for more than 20 years pulls some weight.
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Old 02-05-2013, 10:01 PM   #40
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Quote:
Originally Posted by latest victim

Discover card is the same as well. I can't tell you how many times they have declined my card because of possible fraud alerts. I wish this had been one of those times. I also have to call and tell them when I'm traveling or I'll get declined. They knew last sept that I was going to florida and I would be charging several thousand dollars...so no problems at all....until nov. looks like they would have questioned the fact that I hadn't been in Fl for a couple of months.But, then again, I did do business with move it before so, how were they to know it wasn't a legitimate transaction. I sure can't hold it against them. I just hope me being a good customer, in good standing, for more than 20 years pulls some weight.

If it comes to this try and threat to cancel your card and see if that help that help my mom with Amex they wanted to charge late fees and interest on a charge she wanted to fight but didn't tell her before. Because with chase they don't they take it away and if they have reinstate it they just make you pay that charge but Amex kept charging interest even though we paid it forgot what they said was the reason. But we said we going to cancel they transferred us ask us why told them they took away most of the interest and fees so we decide not to cancel. Not saying that will help or work but sometimes when they face losing a customer they might be willing to try and keep you.
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Old 02-07-2013, 05:38 PM   #41
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Here a link to Orange County Florida where you can file a complaint and get info on what they may be ale to do to help


http://www.orangecountyfl.net/?tabid=1098
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Old 02-07-2013, 09:38 PM   #42
gratefulfred
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Hey latest victim if your credit card company would like to speak to me or receive a letter from me I would be more than happy to do it.
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Old 02-08-2013, 09:08 AM   #43
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Hey latest victim if your credit card company would like to speak to me or receive a letter from me I would be more than happy to do it.
Thanks gratefulfred. I will definately let you know. Hopefully, they will look deep enough into this matter themselves and see the pattern of deception and fraud this company has caused so many people and come to the right conclusion. I sent them the link to the BBB website that says that there is an alert out for this business and then take into consideration the 21 previous complaints. Several people had the same $80.25 charge and duplicate rental charges and had not received a scooter to begin with. Keep posted.
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Old 02-08-2013, 04:39 PM   #44
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I will keep checking in on this thread. I didn't look at it for awhile and it took off after I stopped checking
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Old 02-19-2013, 01:17 AM   #45
Julian123
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Move it mobility

new contact no. 407 766 9077
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