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Old 10-05-2012, 02:29 PM   #1
Momto3cuties
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Unfortunate way to end our magical cruise

We sailed the Dream 9/30 to 10/4 and had a wonderful time! Loved Castaway Cay (even the downpour as we headed to the beach was amusing!), stayed on the ship in Nassau and rode the AquaDuck too many times to count, kids enjoyed the club and we had some adult time, food was good, service as good, character interactions were fabulous, shows and movies were fun as well...just a great, great time!

Now, I preface this by saying that I know I shouldn't have done this and unfortunately it was a hard lesson to learn. The last night we packed before dinner, including our carry ons. I took my IPad from the safe, packed it in my carry on and put the carry on under the bed, with the rest of our packed luggage. We went to dinner at 5:45 and returned the room at 7PM. DH stayed in the room all night as our youngest had fallen asleep in her appetizer at dinner The carry on never left our sight except for when it was under the bed while we were at dinner. Our stateroom attendant (and or his helpers) came in and made the couch bed and pull down bunk.

As we disembarked the ship I went to pull out the IPad - gone! As we further opened our luggage upon arriving to our next destination, it was clear that all our bags - carry ons and packed suitcases- had been rifled through. I know I should have been more careful and left the IPad in the safe until we walked off the ship - my bad! It is just disappointing that someone would steal it. As DH pointed out, our IPad was probably worth a month of food for the families of these workers. Still, disappointing and had to explain this (why someone would take something that wasn't theirs) to my 3 kids.

Now, we had travel insurance and they will cover this, but getting in touch with risk management at DCL has not been easy. Still waiting for a phone call after two voice messages left.

Just wanted to remind people to keep your belongings locked up and to learn from our mistake. We are staying positive and reminding ourselves that this was a small incident and should not dampened our spirits on what was a wonderful family vacation.
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Old 10-05-2012, 02:32 PM   #2
Bonniec
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Wow, that's horrible that workers would do that.

Thanks for the tip, I will be sure to carry on all valuables. How does that sort of thing work with insurance? How do they know you had an ipad?
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Old 10-05-2012, 02:34 PM   #3
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Wow, that just sucks! Unfortunate yes and makes me think I will not bring ours. Still, kinda stupid of someone to do because it shouldn't be that hard to narrow down... I can't see staff going from room to room to snoop through luggage.

I'm interested to hear what Disney says to you
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Old 10-05-2012, 02:43 PM   #4
vcunning
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For our upcoming trip, we just bought some new luggage. They have built-in combination locks with the TSA key. I didn't think much of it at the time, but your story made me appreciate it.

On another note, did you enable the "Find my iPad" feature? http://www.apple.com/ipad/find-my-ipad.html

Might be some information that Disney would like to have. There was just an article in the news about a TSA agent stealing an iPad. The news crew knocked on his door and he admitted he had it.
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Old 10-05-2012, 02:50 PM   #5
kcashner
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Wow! You know, this is probably the second time on DCL that I've heard of a theft story that had NO solution other than it being the fault of the stateroom people. Every other instance of items "missing," there was at least a possibility that someone else had access.

So sorry for your mess!
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Old 10-05-2012, 02:52 PM   #6
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Anything that is of value to you should always be either locked in a in room safe or with you at all times when traveling
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Old 10-05-2012, 02:53 PM   #7
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I guess I got lucky. Since we did a CA Cruise and often had cell phone reception, DW and I both left our Smartphones on the desk while we were out of the room the entire cruise. They were never touched.
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Old 10-05-2012, 02:58 PM   #8
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Quote:
Originally Posted by kcashner View Post
Wow! You know, this is probably the second time on DCL that I've heard of a theft story that had NO solution other than it being the fault of the stateroom people. Every other instance of items "missing," there was at least a possibility that someone else had access.

So sorry for your mess!
I don't know if I'd say no solution other than, maybe the most likely solution would be CM theft. That being said, I saw staterooms propped open up and down the corridors with the stateroom host/ess moving between them on our cruises. So that's an opportunity for someone else to slip in real quick. I don't see someone having time to rifle through everything unless the CM was far away for some reason.

Because of that, I would definitely say a CM is the most likely suspect.

OP, sorry you had your vacation go south on you.
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Old 10-05-2012, 03:31 PM   #9
woody73
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Quote:
Originally Posted by Momto3cuties View Post

. . . Just wanted to remind people to keep your belongings locked up and to learn from our mistake.
Thanks for the heads up.

Woody
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Old 10-05-2012, 03:41 PM   #10
rocknspots
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Just want to add my "sorry for your loss" to the others. DH & I always leave things like our Kindle Fires & smart phones out and I've been know to leave my jewerly in my nightstand drawer. For our upcoming Hawaii cruise (as well as all future cruises) I will definitely be locking things in the safe. I've always been a trusting soul but I'd rather learn from someone elses experience than suffer myself.

Thanks for sharing and I hope everything works out right for you. Keep us informed...

Jackie
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Old 10-05-2012, 03:46 PM   #11
stephanie1977
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That's terrible! I'm sorry that happened.

Our stateroom door didn't close unless we pulled it shut, which made me check it and recheck it.

Ever since I read on these boards about bags taken from CC, I basically never let anything of value out of my sight unless it was in the safe when it was off of my person.
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Old 10-05-2012, 03:50 PM   #12
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Quote:
Originally Posted by Bonniec View Post
Wow, that's horrible that workers would do that.

Thanks for the tip, I will be sure to carry on all valuables. How does that sort of thing work with insurance? How do they know you had an ipad?
DH had his car broken into about two years. They broke a window and stole a GPS unit, iPod and his gym bag with all his gym clothes and running shoes. His renters insurance covered it with no receipts or anything. I don't think he even needed the police report but I could be wrong. Most people who make a claim for this kind of thing are honest.
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Old 10-05-2012, 03:50 PM   #13
lorimay
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WOW!

Sorry that happened.

I left my Iphone on the desk our entire cruise.
Never gave it a second thought, I will now.
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Old 10-05-2012, 03:58 PM   #14
inkedupmomma
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Quote:
Originally Posted by networktek View Post
Anything that is of value to you should always be either locked in a in room safe or with you at all times when traveling
How is this a helpful statement? The OP already admitted that she knows that she should have left it in the safe. She clearly feels terrible for not.

I never understand why some people post just to be heard.

OP, there was a facebook page that a girl started on a CM who stole her iphone! She was able to bust him BAD!

I included the link! As others have suggested, if you downloaded the find my ipad app, you can shut it down so they can't use it, and track its exact location!

http://news.yahoo.com/blogs/sideshow...220100952.html

and the Facebook page

https://www.facebook.com/media/set/?...8;l=45551c466f
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Old 10-05-2012, 04:14 PM   #15
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We have left phones and laptops out of the safe and nothing has ever been taken. I am sorry about your loss, but it being an Ipad I would pursue it with them. I mean have the accessed your itunes or i accounts? THose are pretty easy to track.

Which ever cast member took it is stupid for risking their jobs/careers for that item, especially something so easily trackable.
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