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Old 01-27-2013, 06:53 PM   #31
macraven
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i was told by two different employees (by phone yesterday and today) you need to contact the front desk.

they put the request in to housekeeping manager for you.
(my request of 8 Kcup pods of regular coffee only)
the hskeeping sup would then give that request to your maid.



if you call star service, it might screw things up i am thinking.
when you call them for something you need, they contact the department for your behalf. how would they know that you were preapproved for 8 coffee pods and not the assortment?

what if housekeeping turns in info that you received extra pods.
would housekeeping think that they should list charges on your room for that day?

i just don't know if any of that could happen.

to be on the safe side, contact the front desk.
if they tell you to call star service for housekeeping, then that would be a different situation.

my trip is this fall. (hhn, woot!)

if there are any policy changes, i hope posters will give a heads up to us.

sometimes none of us here are aware of a policy change unless we read it on the dis, get an email from Loews or Universal.

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Old 01-27-2013, 08:07 PM   #32
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Quote:
Originally Posted by macraven View Post
yes, but if you request certain pods only, make sure you call the front desk to have it in your file.
they in turn will contact housekeeping so you receive the correct Kcups.



and thank you for the previous backup.



i agree about that confusion.
it takes one person to post on a site, in this case trip advisor, to state a new policy but don't give all the facts to it.







i drink a lot more than 8 cups of coffee each day.
i'll probably hit orchid court lounge some mornings and then use the pods in the room.
i'm not going to take the mini bar key so i guess i will work with the front desk and pay up front for more pods to be left in my room each morning.





hey homie damo, did you get a reply to your email yet?


That doesn't sound bad at all. I haven't received a response to my email. Maybe it is only done during regular weekday hours. I'll post if and when I hear anything.

Hopefully, the manager will come on trip advisor and straighten that person out. The Loews managers often respond there.
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Old 01-27-2013, 08:18 PM   #33
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i did tell the two employees i spoke with that the report on Trip Advisor stated the $1.50 charge for the kcups.
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Old 01-27-2013, 09:12 PM   #34
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Quote:
Originally Posted by macraven
i was told by two different employees (by phone yesterday and today) you need to contact the front desk.

they put the request in to housekeeping manager for you.
(my request of 8 Kcup pods of regular coffee only)
the hskeeping sup would then give that request to your maid.

if you call star service, it might screw things up i am thinking.
when you call them for something you need, they contact the department for your behalf. how would they know that you were preapproved for 8 coffee pods and not the assortment?

what if housekeeping turns in info that you received extra pods.
would housekeeping think that they should list charges on your room for that day?

i just don't know if any of that could happen.

to be on the safe side, contact the front desk.
if they tell you to call star service for housekeeping, then that would be a different situation.

my trip is this fall. (hhn, woot!)

if there are any policy changes, i hope posters will give a heads up to us.

sometimes none of us here are aware of a policy change unless we read it on the dis, get an email from Loews or Universal.
Thanks for all of this as my husband and I are avid coffee drinkers
We are planning a HRH stay in August; so will be paying close attention to this thread!
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Old 01-27-2013, 09:26 PM   #35
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Can the Keurig be used to just get hot water for tea bags that you bring? Or your own hot chocolate which is not in a K-cup?
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Old 01-27-2013, 09:36 PM   #36
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Can the Keurig be used to just get hot water for tea bags that you bring? Or your own hot chocolate which is not in a K-cup?
Yes, I own a Keurig machine and you can just push the button to make the water come through and don't put a pod in it. You will have a cup of hot water....however, you may want to do this at least once before you use it for whatever you are making to clean it out. You are supposed to do this from time to time to filter the machine.
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Old 01-27-2013, 09:38 PM   #37
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I imagine there are plenty of people who will be there before I am, but when I go in March, I will report back what happens.
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Old 01-27-2013, 09:40 PM   #38
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Originally Posted by macraven View Post
i did tell the two employees i spoke with that the report on Trip Advisor stated the $1.50 charge for the kcups.
I linked to that report in my email too.
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Old 01-28-2013, 06:08 AM   #39
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Originally Posted by kkendle View Post
Yes, I own a Keurig machine and you can just push the button to make the water come through and don't put a pod in it. You will have a cup of hot water....however, you may want to do this at least once before you use it for whatever you are making to clean it out. You are supposed to do this from time to time to filter the machine.
thank you for posting that!
it is something that others might not be aware of.


i always run two pots of water through the Keurig before i use it to make coffee.
i don't know if housekeepers clean the machine after each guest leaves, so i make sure it is.
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Old 01-28-2013, 06:40 AM   #40
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We are going the End of August..Will keep my eye out on this thread..DH used the Keurig CONSTANTLY on our last visit.Me not so much because I only drink green tea and I don't like the Keurig for tea
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Old 01-28-2013, 12:15 PM   #41
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We should be a good test family for this because we will ask at the front desk for the pods to all be changed to hot chocolate...then we will see if they replenish them with only hot chocolate.

People that drink a lot may want to take their own pods or be prepared to pay the $1.50 charge. I know that if you buy a box of them, they usually end up being around .50 each...which may be a more economical option if anyonw wants to bother with bringing their own.

Kelly
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Old 01-31-2013, 06:36 AM   #42
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Quote:
Originally Posted by macraven

thank you for posting that!
it is something that others might not be aware of.

i always run two pots of water through the Keurig before i use it to make coffee.
i don't know if housekeepers clean the machine after each guest leaves, so i make sure it is.
I do this too.

As for the pods we will be there again in 2 weeks and will let everyone know. We are not big drinkers but enjoy a cup on the way to the parks on vacation.
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Old 01-31-2013, 09:28 AM   #43
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Quote:
Originally Posted by kkendle View Post
Yes, I own a Keurig machine and you can just push the button to make the water come through and don't put a pod in it. You will have a cup of hot water....however, you may want to do this at least once before you use it for whatever you are making to clean it out. You are supposed to do this from time to time to filter the machine.
actually, there's a whole process recommended to de-scale the pots at least monthly that is a bit different from the normal vinegar/water drill that most coffee mfgs recommend. If you ever need to use the Keurig warranty you will be asked if you follow it (don't ask).

jmho, if they are instituting a fee for coffee above what is provided daily it's a good idea if it'll help keep overall room cost down.
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Old 01-31-2013, 09:41 AM   #44
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actually, there's a whole process recommended to de-scale the pots at least monthly that is a bit different from the normal vinegar/water drill that most coffee mfgs recommend. If you ever need to use the Keurig warranty you will be asked if you follow it (don't ask).

jmho, if they are instituting a fee for coffee above what is provided daily it's a good idea if it'll help keep overall room cost down.
We've had to do that process a few times. MIL uses bottled water in her Keurig and it really builds up the scale. We use a bobby pin and clean out the little ports where the water exits to keep it running freely. At one point, nothing at all was coming out of her Keurig it was so clogged with scale.
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Old 01-31-2013, 12:34 PM   #45
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We've had to do that process a few times. MIL uses bottled water in her Keurig and it really builds up the scale. We use a bobby pin and clean out the little ports where the water exits to keep it running freely. At one point, nothing at all was coming out of her Keurig it was so clogged with scale.
sounds familiar, guess it's the norm if you have hard water
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