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Old 01-26-2013, 04:18 PM   #16
nancy155
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Quote:
Originally Posted by macraven

yes, you are correct.
i read the post of auroraarielella and it threw me off since this is an older thread.
i guess when you posted that you read about the charge on other ones also, it through me off.
i only read the 2 pages of TA and only saw the one post of 1-25-13.
if it was on page 3, didn't read that far.

whatever the case may be on if there is a charge for the coffee pods, it's not an issue for me.
when i'm on vacation, i drink coffee there the same as if i am at home.

the $1.50 price is not a bad price compared to coffee charges at uor.
I always take my own coffee when traveling anyway, I guess I am spoiled by Kona Coffee I order from Hawaii... Okay yes I am a coffee snob, but I like my coffee, I have the Keruig filter so good to know and I can bring it with me for my coffee each morning!

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Old 01-26-2013, 04:34 PM   #17
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i love Kona coffee also!!


i got lucky with that.
my brother moved to Hawaii in 1988.
he always sends me boxes of Kona coffee (beans).........


when it comes to the coffee at the parks, i do not like the nescrape that they have at the motherland.
i always have to hit Kona cafe for coffee.

at UO, they have had starbucks at city walk and the hotels for a long time.


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Old 01-26-2013, 04:58 PM   #18
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i have the answer..........

ok, i got the answer.


i called the hotel.
almost 2 months ago, the hotels have started to charge for the replenishments of the pods.


the pods that are in the room when you first arrive, are free/complimentary.


when you are out of the pods, you then pay $1.50 per pod.


i referred to my upcoming reservation and told the person that i only drink one type of the pods that are offered.


i was told that i could have the amount of pods you are started off with, to be only the one that i drink.


i just have to let them know that at check in time.


an alternative for those that do not want to pay for extra pods once you are out of them, buy your coffee at Orchid Court Lounge.
when you buy a cup of coffee there, save your paper cup.
you can get a free refill.


i only know that as i do hit Orchid Court Lounge when i am up at 6:00 am and want a bite to eat before early entry to the park.
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Old 01-26-2013, 05:21 PM   #19
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Quote:
Originally Posted by macraven View Post
ok, i got the answer.


i called the hotel.
almost 2 months ago, the hotels have started to charge for the replenishments of the pods.


the pods that are in the room when you first arrive, are free/complimentary.


when you are out of the pods, you then pay $1.50 per pod.


i referred to my upcoming reservation and told the person that i only drink one type of the pods that are offered.


i was told that i could have the amount of pods you are started off with, to be only the one that i drink.


i just have to let them know that at check in time.


an alternative for those that do not want to pay for extra pods once you are out of them, buy your coffee at Orchid Court Lounge.
when you buy a cup of coffee there, save your paper cup.
you can get a free refill.


i only know that as i do hit Orchid Court Lounge when i am up at 6:00 am and want a bite to eat before early entry to the park.
thanks for the info!!!!

So, let me just get this straight. They stock the room with various k-cups. If you need more than they give you, you pay 1.50 each.

We are staying 7 nights...Do we get the same amount as someone who stays 2 nights? that seems weird!

I have lots of them at home, so I will probably just throw some in the suitcase.. ..not a big deal!

People were probably taking advantage and bring home tons for their home use! Now, we all suffer!
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Old 01-26-2013, 05:33 PM   #20
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Quote:
Originally Posted by macraven
ok, i got the answer.

i called the hotel.
almost 2 months ago, the hotels have started to charge for the replenishments of the pods.


the pods that are in the room when you first arrive, are free/complimentary.


when you are out of the pods, you then pay $1.50 per pod.

i referred to my upcoming reservation and told the person that i only drink one type of the pods that are offered.

i was told that i could have the amount of pods you are started off with, to be only the one that i drink.

i just have to let them know that at check in time.

an alternative for those that do not want to pay for extra pods once you are out of them, buy your coffee at Orchid Court Lounge.
when you buy a cup of coffee there, save your paper cup.
you can get a free refill.

i only know that as i do hit Orchid Court Lounge when i am up at 6:00 am and want a bite to eat before early entry to the park.
Thanks for following up on this and letting us all know!

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Old 01-26-2013, 05:36 PM   #21
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Quote:
Originally Posted by shoney View Post
thanks for the info!!!!

So, let me just get this straight. They stock the room with various k-cups. If you need more than they give you, you pay 1.50 each.

We are staying 7 nights...Do we get the same amount as someone who stays 2 nights? that seems weird!

I have lots of them at home, so I will probably just throw some in the suitcase.. ..not a big deal!

People were probably taking advantage and bring home tons for their home use! Now, we all suffer!
YES.
you have complimentary pods in the room when you check in.
after that, replishing them will cost $1.50 per pod.


i stay 10 nights/11 days...........yea, i'll be paying for coffee pods.
i might just do orchid lounge court for the mornings i do early entry.
it's convenient for the ala carte food and coffee and allows me to be at the park gate early before most places (food) open up.

then i'll use the pods for afternoon or late evenings and buy more when i need them.


i can't remember how many pods are in the room when you first arrive.
i think it is a couple of decaf, couple of regular, same with the hot chocolate and teas.
so that would be either 8 or maybe 10 pods that are complimentary.


i did not ask if the number of pods in the room were per day or per stay.
just didn't think of that question.


my one question was what if i only drink one type of pod.
i don't do decaf, tea, hot chocolate.
only drink the bold Emerils (or whatever brand it currently is)

i was told i could have the pods all be the same that are complimentary when i check in.


i'll call back tomorrow to find out if the pod start out is for per day or stay.


i was first connected to reservations that are offsite.
that person told me all the pods are complimentary.
i told him i heard otherwise.


i then hung up and called the hotel directly to get the answer.


when you really need to know the correct answer, it is always best to call the hotel front desk directly.


shoney, i think that is a good guess you posted.
maybe hotel guests took advantage of the pods by contacting star service for more and taking them home with them when they checked out.


i don't have a keurig at home.
i would go broke on the pods if i did.




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Old 01-26-2013, 06:44 PM   #22
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Thanks for all the info
I will likely go with bringing my own simply because I get them so much cheaper than 1.50 a pod. With my kids drinking hot chocolates, and dh and I maybe 3 or 4 coffees each a day, and maybe a decaf tea before bed it would add up really quickly. I want to save my pocket money for our dinners out etc so it's a small way to not spend an extra 30 or 40 dollars if I bring a mixed box.
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Old 01-26-2013, 11:47 PM   #23
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Oh that is SO depressing. I didn't go crazy with the coffee, but I did drink it during the stay. And I enjoyed it, since I have a bit of an addiction to the stuff. All the hot chocolate powders and teas were left by us; all DH and I ever had was the coffee.

Le sigh.



But mac, I do have to say that the confusion is valid, since the first post, from October, did mention seeing a "complaint about the honor bar that seemed to also talk about the price of K-cups". So someone was talking about this back then, and you've been since then, when there was no charge. If the change is new, there shouldn't have been talk of it in October, see what I mean? It's confusing.
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Old 01-27-2013, 07:13 AM   #24
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There are also recent posts on trip advisor that say the maid replenishes it every day, so who knows. I'm sure Mac will get the definitive answer today. I still haven't received any response to my email.
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Old 01-27-2013, 01:09 PM   #25
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I called the hotel

I heard my name...............


ok, here is the scoop and it really isn't bad at all.


the K cups are replenished every day by housekeeping.
repeating: Kcups are replaced every day of your stay.


there are 8 pods in the tray that is on your counter by the Keurig.
All 8 of these are complimentary.



there are pods kept in the mini bar in your room.
if you take any of those pods out of the mini bar, you will pay $1.50 per pod.
housekeeping checks this daily for any charges to be applied on your bill.


if you only want a specific kcup, let the front desk know and you will only receive those 8 pods.


in all my stays, i have always refused the key to the mini bar.
it is noted on my file during check in.
that way there are no issues of charges for something i never received.
also, if a charge would show up in error, it is removed immediately as it is noted in my file i refused the bar key.


remember i posted earlier that reservations is not giving out complete information about the Kcups.

what is in the tray on your bureau is free.....complimentary.

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Old 01-27-2013, 02:29 PM   #26
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So you're saying you get up to 8 free K-cups every day (and can request what those 8 are), but if you use them up and take some from the minibar, the minibar ones are $1.50 each. That's a relief.
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Old 01-27-2013, 03:31 PM   #27
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Quote:
there are pods kept in the mini bar in your room.
if you take any of those pods out of the mini bar, you will pay $1.50 per pod.
housekeeping checks this daily for any charges to be applied on your bill.
Whew! Thank you!
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Old 01-27-2013, 03:41 PM   #28
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macraven, thanks for krackin' the kase of the k-cups!

Makes sense.

so, some ppl must have assumed that there was 1.50 charge no matter what because it is listed on the minibar menu.

Now, we know where the confusion came from.

Ahhhh! We can all enjoy our morning coffee....for free!!!!
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Old 01-27-2013, 03:50 PM   #29
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Quote:
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So you're saying you get up to 8 free K-cups every day (and can request what those 8 are), but if you use them up and take some from the minibar, the minibar ones are $1.50 each. That's a relief.
yes, but if you request certain pods only, make sure you call the front desk to have it in your file.
they in turn will contact housekeeping so you receive the correct Kcups.


Quote:
Originally Posted by bumbershoot View Post
Whew! Thank you!
and thank you for the previous backup.

Quote:
Originally Posted by shoney View Post
macraven, thanks for krackin' the kase of the k-cups!

Makes sense.

so, some ppl must have assumed that there was 1.50 charge no matter what because it is listed on the minibar menu.

Now, we know where the confusion came from.

Ahhhh! We can all enjoy our morning coffee....for free!!!!
i agree about that confusion.
it takes one person to post on a site, in this case trip advisor, to state a new policy but don't give all the facts to it.







i drink a lot more than 8 cups of coffee each day.
i'll probably hit orchid court lounge some mornings and then use the pods in the room.
i'm not going to take the mini bar key so i guess i will work with the front desk and pay up front for more pods to be left in my room each morning.





hey homie damo, did you get a reply to your email yet?

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Old 01-27-2013, 05:00 PM   #30
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Originally Posted by macraven View Post
yes, but if you request certain pods only, make sure you call the front desk to have it in your file.
they in turn will contact housekeeping so you receive the correct Kcups.


.....


i drink a lot more than 8 cups of coffee each day.

Front Desk or Star Services?

I was totally thinking about you, knowing your coffee habit, when I saw the post.


I really dislike tripadvisor and rarely trust anything on it. (sorry to anyone here who posts trustworthy things on there, I got out of the habit of reading or trusting it a long time ago)
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