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Old 10-07-2012, 10:04 PM   #1
SIMJUN
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That mean person won't let you see

insert name of character.

I have heard that said to kids by parents countless times each trip I make to Disney.

Why do parents say that.

"That mean person" is the character attendant, and she/he has a job to do, and that involves keeping to a schedule set by Disney. She/he does not control how long the characters are out for or what time they come out/go in.

Once again today I heard an angry parent being abusive to a character attendant.

If your kids want to see the characters, then you really need to plan your time accordingly.

If you don't like the way character meet & greets are organized, then write to guest relations.

Just don't make the character attendant the scapegoat.
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Old 10-07-2012, 10:10 PM   #2
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Quote:
Originally Posted by SIMJUN View Post
insert name of character.

I have heard that said to kids by parents countless times each trip I make to Disney.

Why do parents say that.

"That mean person" is the character attendant, and she/he has a job to do, and that involves keeping to a schedule set by Disney. She/he does not control how long the characters are out for or what time they come out/go in.

Once again today I heard an angry parent being abusive to a character attendant.

If your kids want to see the characters, then you really need to plan your time accordingly.

If you don't like the way character meet & greets are organized, then write to guest relations.

Just don't make the character attendant the scapegoat.
I agree with you, but I can't honestly say I've ever heard another parent say this about a character attendant. Maybe my head is stuck firmly in the sand.
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Old 10-08-2012, 01:10 AM   #3
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Then a bunch of people started commenting on it
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They obviously don't want to take responsibility for their own poor planning and so make the poor CMs out as villains.
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Old 10-08-2012, 01:32 AM   #4
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I have seen too many of these CM's abused by guests to have anything but respect and sympathy for them. I agree that parents who use them as scapegoats are just wrong. I stay stick with the Disney Magic and use the excuses they tell: ...has to make an important telephone call, ... Has to use the little Mouses room and will be right back, ... Needs a quick candy snack and will BRB. All charming responses that kids will understand.
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Old 10-08-2012, 02:01 AM   #5
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Originally Posted by Caseheidi View Post
I have seen too many of these CM's abused by guests to have anything but respect and sympathy for them. I agree that parents who use them as scapegoats are just wrong. I stay stick with the Disney Magic and use the excuses they tell: ...has to make an important telephone call, ... Has to use the little Mouses room and will be right back, ... Needs a quick candy snack and will BRB. All charming responses that kids will understand.

Parent's do it all of the time, at least once a day in my lovely location a parent will say something like, "You better behave or this lady will hit you" and if I hear it and am in talking vicinity, I will respond along the lines of, I would never do such a thing! In my politest voice that is.

Parents, please don't make cast members seem like the bad guy, we are just doing our job. And as already stated, if you don't like something, write about it to Guest Services.
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Old 10-08-2012, 06:20 AM   #6
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I was waiting to see Minnie one day and the attendant was telling people that we were the last ones in line most were o.k. with it, but this one with about a 2 year old got her to cry. Telling her that she couldn't see Minnie, and doesn't that make you sad, stuff like that. If the attendants let that one last person in line the character would never get to leave.
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Old 10-08-2012, 06:21 AM   #7
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Quote:
Originally Posted by SIMJUN View Post
insert name of character.

I have heard that said to kids by parents countless times each trip I make to Disney.

Why do parents say that.

"That mean person" is the character attendant, and she/he has a job to do, and that involves keeping to a schedule set by Disney. She/he does not control how long the characters are out for or what time they come out/go in.

Once again today I heard an angry parent being abusive to a character attendant.

If your kids want to see the characters, then you really need to plan your time accordingly.

If you don't like the way character meet & greets are organized, then write to guest relations.

Just don't make the character attendant the scapegoat.
LOL your post made me laugh! I totally agree with you. There are so many over-dramatic, short-sighted parents. They're annoying but they are not going anywhere so I use them as a learning source
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Old 10-08-2012, 07:59 AM   #8
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LOL your post made me laugh! I totally agree with you. There are so many over-dramatic, short-sighted parents. They're annoying but they are not going anywhere so I use them as a learning source
Those same parents are the ones that probably say if you aren't good they are going to take you to the Doctor to get a shot or have the Police Officer arrest them. Great way to build trust for those two professions.
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Old 10-08-2012, 08:03 AM   #9
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Those same parents are the ones that probably say if you aren't good they are going to take you to the Doctor to get a shot or have the Police Officer arrest them. Great way to build trust for those two professions.
I know a parent that does that - threatens to call the police. Drives me insane. Parenting is a tough job, I know, but please .... do it right!
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Old 10-08-2012, 08:04 AM   #10
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Quote:
Originally Posted by tarrbear View Post
Parent's do it all of the time, at least once a day in my lovely location a parent will say something like, "You better behave or this lady will hit you" and if I hear it and am in talking vicinity, I will respond along the lines of, I would never do such a thing! In my politest voice that is.

Parents, please don't make cast members seem like the bad guy, we are just doing our job. And as already stated, if you don't like something, write about it to Guest Services.
This.. except put man in for lady.. Sometimes 'mean man'

We do have a store full of equipment that kids, especially little boys LOVE to climb all over, and we really do wish they would not climb on it, more for their safety then anything.. You know lots of metal / sharp edges can could cut. But then all the sudden the kid will be terrified even to be in the store! I really dont appreciate being made out to be a bad guy..
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Old 10-08-2012, 08:11 AM   #11
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We were getting close to the front of the line at the Character Spot after waiting 40 minutes when Mickey went on break. They told us he needed a snack so he went to get some cheese.

Parents should really know better since we have the advantage of actually knowing there is a hard working person in that hot suit, especially for the outdoor greetings in the spring and summer.
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Old 10-08-2012, 08:30 AM   #12
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Fellow Diser's

This thread could be a hot button issue,so be respectful and polite to all other posters,please.Stay on topic and no personal attacks.Opinions on this topic is like elbows everyone has one.So again I ask please be respectful of each other.TIA Danny
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Old 10-08-2012, 08:32 AM   #13
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This thread could be a hot button issue,so be respectful and polite to all other posters,please.Stay on topic and no personal attacks.Opinions on this topic is like elbows everyone has one.So again I ask please be respectful of each other.TIA Danny
Ha! I like that .... stealing it
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Old 10-08-2012, 08:40 AM   #14
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I know a parent that does that - threatens to call the police. Drives me insane. Parenting is a tough job, I know, but please .... do it right!

I admit that I use variation of the police one. We have law enforcement officers in the family, so of course we do not make police out to be bad people. But we have told one of our children that certain things could land them in jail. i.e. physical aggression, stealing, or could land other people in jail, i.e. lying about other people being physically aggressive. Judge if you want, but we have tried everything else, we have been through counseling, and nothing worked. We took the approach of calmly explaining the very serious consequences of his behavior and the importance of learning self control, and we are seeing much better results. Now, in public sometimes, a quick phrase to remind him of it is more effective than a simple "no".

Now, we would not use it for something that is not against the law--whining, not listening. But, for instance, if the kid threatens physical violence, we will remind him that hurting others is against the law.
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Old 10-08-2012, 08:51 AM   #15
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I saw the thread and the first thing that came to mind are the parents that have said this to our family many times. Yes, we are those people that stake out our spot, usually next to a garbage can, at least an hour before parade/fireworks and kids now go ride while DH and I hold spot (shame on us).

After reading through this thread, I just keep thinking that I have heard parents say this sort of thing to CM's, but to be honest I have seen more verbal abuse toward other guests than CM's. We have witnessed, at almost every parade we have been to, parents rant toward other guests as they are shoving their small children toward the front of the line for a parade.
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