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Old 10-01-2012, 07:44 AM   #1
feathersmcgraw
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OLCI freak out, please help!

OMG just went to check in online and two of my children are missing off my booking!
I have clicked off the site because I am so freaked out. I am going to leave it until hubby gets home as I am now in a right state, but I am really hoping for someone to come online and let me know that this is perfectly normal, or everything will be OK or something.

Bit of background, we have booked a whole package with VH and flying VA from Manchester tomorrow morning. My two boys have a different surname than hubby, me and the youngest and that's who's missing off the booking. I have been checking pretty much daily the VA site as I was half expecting them to change the plane we are flying from, and the boys were on the booking all of the other times
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Old 10-01-2012, 08:26 AM   #2
stephensmum
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Sorry not experienced this but why not ring VH & ask them to sort it out. (it's probably straight forward). Hate to think of your worrying till hubbie gets home.
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Old 10-01-2012, 08:44 AM   #3
catherine
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Paerhaps it was some sort of glitch, I'd try logging in again and if the two names are still not showing I would contact Virgin! Good luck
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Old 10-01-2012, 09:11 AM   #4
misspickle
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last year i wasn't on the same booking with my hubby and 2 boys due to different surname,but i was able to check in with a different ref number and surname
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