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Old 09-30-2012, 11:20 AM   #1
IrishCowboy
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Recent Avis Rental Car Experiences?

We have always used Avis and had great experiences with them in the past up until our July 2012 Fantasy cruise. I always drop off family and luggage at Port and then return rental car to Avis so that I am the only person in our party that needs to catch a shuttle back to port.

In July, it was a madhouse at Avis. There were 3 ships in Port that day and 50+ people (and their luggage) waiting to catch a shuttle to the port. It was hot, humid and crowded. The shuttle driver's did their best to control the situation, but as soon as a shuttle would pull up, folks would jockey for position to get onboard.

Has the shuttle procedure at Avis improved?
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Old 09-30-2012, 01:26 PM   #2
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Quote:
Originally Posted by IrishCowboy View Post
We have always used Avis and had great experiences with them in the past up until our July 2012 Fantasy cruise. I always drop off family and luggage at Port and then return rental car to Avis so that I am the only person in our party that needs to catch a shuttle back to port.

In July, it was a madhouse at Avis. There were 3 ships in Port that day and 50+ people (and their luggage) waiting to catch a shuttle to the port. It was hot, humid and crowded. The shuttle driver's did their best to control the situation, but as soon as a shuttle would pull up, folks would jockey for position to get onboard.

Has the shuttle procedure at Avis improved?
I always use Avis as well. Our first cruise back in February 2012 was also a madhouse!!! The drivers did indeed do their best, but with all the people they had a bit of a hard time. There were also sooo many people that spoke very little english and didn't understand the concept of standing in line. But, it is what it is.

In September 2012 it was perfect. We arrived around 11:30 and there was absolutely no one else there.

I think it may be tied to the time of year.
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Old 09-30-2012, 03:05 PM   #3
IrishCowboy
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Originally Posted by pdwimmer View Post
I always use Avis as well. Our first cruise back in February 2012 was also a madhouse!!! The drivers did indeed do their best, but with all the people they had a bit of a hard time. There were also sooo many people that spoke very little english and didn't understand the concept of standing in line. But, it is what it is.

In September 2012 it was perfect. We arrived around 11:30 and there was absolutely no one else there.

I think it may be tied to the time of year.
Thanks! We are on Fantasy in less than 2 weeks and glad to hear things are better with Avis shuttle
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Old 09-30-2012, 04:02 PM   #4
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Thanks! We are on Fantasy in less than 2 weeks and glad to hear things are better with Avis shuttle
They also had more shuttle running this time. Back in February there was one shuttle. This time they had 2 shuttles and 3 vans. They would pull someone out of car maintenance to drive the shuttle if the wait was more than ten minutes. So yes, apparently they have listened to their customers.
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