BLT check-in experience

[bwang123]

when we stayed at BLT, we just hung out at MK until we received a room ready text with room # included. It was probably right around 4PM. We put everything in our room and went back to MK.

[Greysword]

I don't think the upgrade was for a DVC member. If she wasn't staying in the CR, then she was likely a cash guest.

[wendow]

Originally Posted by CarolMN

If the wi-fi cooperates, I'll try to post a few pictures later. We have a room on the same floor as the sky bridge and a view of the pool and Bay Lake. We'll be able to see the ELW for our balcony.

wendow - So sorry your experience wasn't a good one. Hope next time goes much, much better!

We were on the 5th floor too which was such a pleasant surprise. We originally wanted to be higher but we loved the convenience of the sky bridge being *right* there. We were in room 7536 and had a view of the CR, marina, lake and the water pageant. It was fantastic! And while the check-in was not what we are used to, that single experience would not deter us from staying there again. The rest of the stay at BLT was amazing. So much so that we are considering a DVC purchase

[wendow]

Originally Posted by Greysword

I don't think the upgrade was for a DVC member. If she wasn't staying in the CR, then she was likely a cash guest.

She might have been a cash guest. She mentioned having stayed there before but I know that means nothing. She just got rewarded when she shouldn't have. There were many tired and frustrated people in the lobby that day. We just weren't taking it out on the staff.

[Buckalew11]

We checked in last Sunday the 23rd. We were greeted at BLT out front by a gentleman who had some type of ipad trickydo. He was very pleasant and we had done on-line check in also. However, the ipad thingee wasn't doing any tricks right then and was telling him there was NO ONE checking in there that day! lol (This was about 11:00 a.m.--we arrived via Tiffany Towncar.)

Finally, after about 15 minutes of that not working, it pulled all the info up and all went well from there. Our room wasn't ready until about 3:30. 14th floor studio (8425--great room!)

Checking out, we encountered the CM from hell. She was not full of Disney magic at all and was quite rude. We walked over to the CR and spoke to a DVC manager right away. I'm sure she hates me now but she will be kinder to others, I'm sure.

[wendow]

Originally Posted by Buckalew11

Checking out, we encountered the CM from hell. She was not full of Disney magic at all and was quite rude. We walked over to the CR and spoke to a DVC manager right away. I'm sure she hates me now but she will be kinder to others, I'm sure.

Oh no, sorry for the rude CM None of ours were rude but you could tell a few were frustrated when we were checking in. Which I could understand. There was a lobby full of people wanting rooms, the lady complaining, their computers were acting up too so they kept having to go check to see if rooms were ready. It was kind of a mess.

[RachaelA]

Anyone have any more recent experiences with check in at BLT front desk?

Just trying to see what we could experience checking in a week from today.