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Old 09-21-2012, 10:06 AM   #1
PrettyP
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Question for Shareholders in Ireland - did you get an e-mail from FXCM yet?

Just wondering if anybody else in Ireland (or the UK I suppose) bought their shares through FXCM and received an e-mail from them over the last couple of weeks about extra charges for keeping your account open.

My Mam got an e-mail saying that if she didn't do 3 transactions per month she would be charged a non-transaction fee each month of 25 pounds sterling.

HOWEVER, I also bought shares through FXCM last year and I have received no such e-mail.

From the day my Mam opened her FXCM account we suspected that she might have opened the wrong type of account so before she funded the account or purchased any shares I both e-mailed and rang FXCM on her behalf and they said they thought she did have the wrong account. They then confirmed that they had changed it to the correct type of account and off she went funding her account and buying her shares (this was all about 3 or 4 months ago)

But now that she has received an e-mail and I have not and I am beginning to wonder if she has been using the wrong type of account all along.

I think she should sell up her shares, close the account and then in May 2014 when her Shareholder's Club card is up for renewal she could buy another 20 shares (and just hope they haven't jumped majorly in price by then). What do you think? I had read on disboards before that the Shareholders Club won't want proof of ownership of shares again until it's renewal time. Is that true?

Thanks in advance for any help that anyone can give!
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Old 09-21-2012, 01:45 PM   #2
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I am with FXCM and have not received anything, the site I log onto is fxcmstocktrading.com is this ur site?
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Old 09-21-2012, 01:57 PM   #3
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Quote:
Originally Posted by PrettyP View Post
I think she should sell up her shares, close the account and then in May 2014 when her Shareholder's Club card is up for renewal she could buy another 20 shares (and just hope they haven't jumped majorly in price by then). What do you think?
I had read on disboards before that the Shareholders Club won't want proof of ownership of shares again until it's renewal time. Is that true?

Thanks in advance for any help that anyone can give!
yes, thats true. If she has a shareholders card now, that doesn't expire for 2 years from the month she received it, and she won't be asked for proof of any shares until she next wants to renew her shareholders membership.
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Old 09-22-2012, 08:13 AM   #4
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I also haven't received an email from them.
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Old 09-22-2012, 02:22 PM   #5
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I didnt receive one either.
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Old 09-22-2012, 05:17 PM   #6
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Thanks Everyone!

I guess I am right and my Mam had the wrong type of account from the start (I'm not sure what web address she used Gwendolen) even though I contacted them at least 3 times on her behalf to check she had the right one and they said she did.

I still haven't received an e-mail myself and seeing as many of you guys didn't either I figure her best bet is to sell her shares and close the account. The shares are at a higher price than she paid for them at the moment so she's not going to lose out on anything.

Thanks DLPdaft for confirming that about the shareholders club. I thought that was the case alright.

We are in the process of trying to plan a trip in December so at least we'll both have our Shareholder's Club cards for that and as I said before she can always buy another 20 shares when her card runs out in 2 years.
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