Big changes to WCC menus on Wednesday

[PrincessDana]

Absolutely not happy about this. While half my party would have ordered the skillet, the other half definitely not!

I will definitely be looking for another ADR for my MK evening.

Boo if this is true!!

[kjbean]

I'm worried about our ADR's next month as most of the items included in the skillet my DH cannot eat do to his digestive disease, so he wasn't planning on ordering the skillet. Now just over a month out from our trip, and we may have to cancel and try to find an alternative with shorter notice than I'd like.

And because of his disease is noted on our reservations, as allergies would be listed, how would these be handled? Would everyone else feel like they have to just cancel or would they be able to accommodate for such issues?

[lurkernj]

Ugh, I have an ADR on 9/26. I wasnt too excited with this choice to begin with and now for sure am dreading it. But this is my father in laws request. I definitely didn't want the skillet

[TheRustyScupper]

Originally Posted by kjbean

. . . And because of his disease is noted on our reservations, as allergies would be listed, how would these be handled . . .

1) Like any other allergy issue.
2) The chef will come out and talk to you.
3) Then, they will make up a skillet that fits your allergy/disease.

[SaberJ]

Any change to the shakes? Nothing was mentioned there.

[vacationer1954]

Originally Posted by TheRustyScupper

1) The move is to streamline the offerings.
. . . improves the efficiency in the kitchen
. . . cuts kitchen labor and manpower
. . . reduces the amount of food inventory necessary
3) Cuts the number of servers needed
. . . ordering time per-table is reduced
. . . serving time is quicker
. . . reduces attentiveness and service to each table
. . . quickens the register and check processes
4) From what we were told,
. . . breakfast will eventually be all-you-can-eat, only (no ala carte) *
. . . lunch will be ala carte, only
. . . dinner will be all-you-can-eat, only (no ala cart)
5) Overall, this will also increase capacity and increase revenue
. . . more "table turns" per hour
. . . quicker ordering for guest, by removing menu choices
. . . will also increase tips for waiters, as more diners and higher checks

* No announcement as to when the breakfast change is to be made.

Thanks for the explanation. That does make a lot of sense, though it might not be what's best for my family personally.

[patsal]

Crosses Heartburn Hell off my list permanently!

[GreenCntryGirl]

We had a lot of fun when we went there "way back when." We went for dinner and it was "all you care to eat."

I was seriously considering adding it to my ADRs this trip because my husband has never been and that skillet is right up his alley. I actually showed him the picture last night.

However, I wouldn't have chosen it for myself and WCC is not going to fit my lunch plans. So, I will find somewhere else for dinner.

[Sweet Melissa]

I've always debated whether to try Whispering Canyon. There were some menu items that piqued my interest, but the restaurant's theme and the purported "antics" of the servers are a deterrent for me. With no a la carte dinner options, that meal is definitely out. Maybe we'll try breakfast some time, but this news sure doesn't make me want to rush over there.

[crazycatlady]

I cancelled my reservation yesterday. I wanted to go because I would like the skillet, but no one else in my family wants that; they had all picked out ala carte items. Now lunch won't make me happy and dinner won't make my family happy so it goes off the list.

[jcemom]

Thanks for the heads-up. I am going to cancel our reservation.

[LunaCup]

Originally Posted by crazycatlady

I cancelled my reservation yesterday. I wanted to go because I would like the skillet, but no one else in my family wants that; they had all picked out ala carte items. Now lunch won't make me happy and dinner won't make my family happy so it goes off the list.

I would advise others not to cancel until you at least see the menu. Although the new dinner menu -is only all-you-care-to-enjoy only there are still changes such as more items served with it that weren't before. Also, a salad will still be available on the menu as a starter.

The children's menu will have the option to do the platter or to order a la carte.

To the person who asked about dietary restrictions don't worry the chef will still come out to the table and will always have other options if you can't eat what is available. Also, for vegetarians I am not positive but I think there is another option you can order just ask your server.

As far as service being decreased that is absolutely not true. It should be no different than it is now. Your server should still explain the menu (or ddp if you are using it), take your drink/appetizer/child meal order, and serve drinks, reorder of food, desserts, and any other items you may need.

[MadameMim]

This change doesn't bother me at all. Because after our experience at WCC last week we have no intention of ever returning.

Worst meal ever - husband and I both ordered the skillet for lunch....cold ribs, chicken was caked with so much rosemary it was inedible. Corn cobs were mush. Yuck all around.

Worst service ever. The waiter was RUDE. Verbally reprimanded us TWICE while we ordered our beverages. He was abrupt with my children. He admonished us for our (autistic) son's table manners. And not in that funny WCC way either. He was just an ***. Unbelievable. We were a party of six, so required to leave a 18% tip and you better believe I left that required amount down to the penny and not a single cent more. If you are seated in Cajun Chad's area, RUN AWAY. Seriously intolerable.

[ex007]

Well, unless they are cutting 33-50% off the price we won't be going to WCC any more. We really like the atmosphere, especially for our DD6. But there is no way my DW would eat enough to justify a skillet. Too bad, because the other menu items were pretty good.

[TheRustyScupper]

Originally Posted by LunaCup

As far as service being decreased that is absolutely not true. It should be no different than it is now.

1) Please do not take my statement to mean LESS service to the guest.
2) The statement means that it takes less time to tend to the guest.
3) With ala carte, there is a lot of attention a table needs.
4) With the skillet, the attention is far less
. . . greet guest
. . . take drink order and food order at same time in most cases
. . . fill drinks during dining
. . . look for empty skillets or almost empty skillets
. . . ask for dessert choices
. . . do the bill
5) This significantly reduces the amount of servers needed.

NOTE: With fewer menu choices (no ala carte), the guest needs less
time to decide upon food - less indecision. The waitress does not
need to come back two or three times just to get the order. Plus,
clearing plates is far easier and quicker.