Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Global Neighbours > UK Trip Planning Forum
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Closed Thread
 
Thread Tools Rate Thread Display Modes
Old 09-13-2012, 10:03 PM   #31
Tinkerpeas hubby
Mouseketeer
 
Tinkerpeas hubby's Avatar
 
Join Date: Sep 2011
Location: United Kingdom
Posts: 206

Ok I'm a bit lost now! I thought asking as the person was on your booking it wouldn't matter?

Also how do they know who you are? On a forum the only details you would get is your user name surely? How would they know your somebody who was calling up to get a refund over a death and that your not an entirely different person!
Im really lost on this I just do not understand it unless somebody on here actually works for VA and just acts like a Diser?

Again written by tinkerpea from DH app
__________________
Your Jedi mind tricks won't work on me Mickey.

Moi (31): dw (27): B (10) Ant (7): Avatar (7):
Tinkerpeas hubby is offline  
Old 09-14-2012, 12:31 AM   #32
crabbie1
DIS Veteran
 
crabbie1's Avatar
 
Join Date: Oct 2006
Location: kingswinford uk
Posts: 3,691

Quote:
Originally Posted by Tinkerpeas hubby View Post
Ok I'm a bit lost now! I thought asking as the person was on your booking it wouldn't matter?

Also how do they know who you are? On a forum the only details you would get is your user name surely? How would they know your somebody who was calling up to get a refund over a death and that your not an entirely different person!
Im really lost on this I just do not understand it unless somebody on here actually works for VA and just acts like a Diser?

Again written by tinkerpea from DH app
My thoughts cindy and to be honest I hope this person is content if it was from here is happy with upsetting my daughter me and causing me a lot of stress and also not knowing the full facts if my relationship!!!! Iv not slept or eaten over this and after my car costing me over £100 and my job saying they have overpaid me plus my fridge freezer and kettle breaking monday im just wondering how much more I can take!!!!
crabbie1 is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 09-14-2012, 02:01 AM   #33
tinks_1989
need a like button
 
tinks_1989's Avatar
 
Join Date: Jan 2007
Location: Somerset (South West England)
Posts: 6,370

Quote:
Originally Posted by Tinkerpeas hubby
unless somebody on here actually works for VA and just acts like a Diser?

Again written by tinkerpea from DH app
You don't have to be a dis member just to read the forum and it wouldnt surprise me if some one from virgin did read here!

I have spoken to TAs before who have asked me if I am a member on the dis. Also CMs from Disney stores and from the parks.

I am sure they get a lot of feedback from the use of other forums.

I have also just seen you have liked the virgin Atlantic page so I think they can access your Facebook.

Last edited by tinks_1989; 09-14-2012 at 02:14 AM.
tinks_1989 is offline  
Old 09-14-2012, 03:43 AM   #34
Vixster
DIS Veteran
 
Vixster's Avatar
 
Join Date: Nov 2011
Location: Wiltshire England
Posts: 559

If you have liked the virgin page on Facebook they have probably looked at all your statuses and found out that way depends when you did like there page. Hopefully you can sort it out soon
__________________
Vixster is offline  
Old 09-14-2012, 03:49 AM   #35
Chilly
I was having a bit of a blonde moment
D'oh!
Married my prince at WDW
 
Chilly's Avatar
 
Join Date: Apr 2006
Location: Essex, England
Posts: 13,554

Very upset that Virgin would do such a thing, really makes me think about not booking with them in future.
Chilly is offline  
Old 09-14-2012, 04:27 AM   #36
crabbie1
DIS Veteran
 
crabbie1's Avatar
 
Join Date: Oct 2006
Location: kingswinford uk
Posts: 3,691

They can look at what they want iv said nothing wrong. All this hassel for £1300!!!!! As iv said its the principle they misinformed me . Just wish id rebooked the new dates there and then but didnt want pete to loose his money. Now weve all lost it. Im angry disgusted feel cheated and dissapoibted how cold people can be. I hope one of thier relatives etc doesnt kill themselves leaving family and a load of debt like £12000 dvc to pay as in joint names just sick of the whole lot of it.
Thanks for all the support but i would like one of the moderators to close it as I am banging my head against a brick wall hv not got the energy to fight anymore. My nerves are to shot and this has just put the top on it.
Have written to CEO but not holding my breath.
crabbie1 is offline  
Old 09-18-2012, 12:11 PM   #37
crabbie1
DIS Veteran
 
crabbie1's Avatar
 
Join Date: Oct 2006
Location: kingswinford uk
Posts: 3,691

Thanks all

Just to let u all know VA have refunded the money in vouchers. Im just glad I can take charlotte away and we hv decided on April 10th or 11th. Thanku all for your firm comments im sure this all helped with their final decision. I hv always used them but to be honest this has left me with a nasty taste in my mouth. I am grateful to the CR Team for making this possible.
crabbie1 is offline  
Old 09-18-2012, 12:19 PM   #38
joolz1910
I would have gone down to reception in my robe and slippers
I can't decide if it's sweet or sinister
 
joolz1910's Avatar
 
Join Date: Aug 2008
Posts: 5,515

I am so pleased for you. Sometimes you have to kick up a fuss to ensure you get fairly treated.
Roll on April...
__________________
Juliette x
1997 Disneyland, California (offsite)
2005 DLRP (Santa Fe)
2009 DLRP (DLH)
'Just Like we Dreamed it...at the DLH'
2011 DLP (Cheyenne)
2012 OKW at WDW 'A Whole New World'

joolz1910 is offline  
Old 09-18-2012, 12:39 PM   #39
PJB71
DIS Veteran
 
PJB71's Avatar
 
Join Date: Jul 2009
Location: Cheshire, UK
Posts: 3,651

I am so pleased to hear this

Now you & Charlotte will eventually have something nice to look forward to
After all your sadnessxxx
__________________
Me DH DD (17) DD (14) DD (3)
PJB71 is offline  
Old 09-18-2012, 12:41 PM   #40
Disneynutinlondon
It's been such a blast with all the lurkers and fluffing
I seem to be whitering on in a constant stream of random thoughts
I think I'll just go with the small one
 
Disneynutinlondon's Avatar
 
Join Date: Jun 2006
Location: North London. U.K.
Posts: 4,224

thats wonderful news I am so pleased that they did the right thing and now you and your DD can go away to that magical place.

Have fun planning and counting down till April
__________________
Isabel
Disneynutinlondon is offline  
Old 09-18-2012, 01:20 PM   #41
catherine
Hey not fair, you guys already have a bunch of tags, and poor me I haven't got one
Cheer up. You've been tagged by the tag fairie
 
catherine's Avatar
 
Join Date: Aug 2000
Location: Sunny Lancashire, UK
Posts: 4,476

I am so happy for you! That's such wonderful news. Glad that Virgin have finally seen sense and now you and Charlotte have got something to look forward to. Go and make some happy memories for the two of you!
__________________
"Success is not final, failure is not fatal: it is the courage to continue that counts." Winston Churchill

"In the middle of difficulty, lies opportunity." Albert Einstein

catherine is offline  
Old 09-18-2012, 02:31 PM   #42
kitcat1
Mouseketeer
 
Join Date: Oct 2006
Location: Uk Citizen but live in France
Posts: 266

That is really fantastic news, I'm so pleased they decided to do the right and decent thing.....if makes you think that they do have some compassion. You will have a lovely time planning and it gives you something to look forward to after such a terrible time you have had recently. Great news.

Cath
__________________
April 2007 - WDW Private villa
November 2012 - 25th anniversary at WDW
kitcat1 is offline  
Old 09-18-2012, 03:38 PM   #43
Wills Mom
DIS Veteran
 
Wills Mom's Avatar
 
Join Date: Jul 2012
Location: Ireland
Posts: 1,592

Oh I was just thinking about whether or not they had refunded you! I'm so glad that they stepped up and did the right thing!! I hope you and your DD have a lovely time planning your next trip, its well deserved!!

Pam
__________________
Me DH DS DS Sammy the Spitz



Wills First Adventure TR May 2013

Wills Mom is offline  
Old 09-18-2012, 03:43 PM   #44
darthtatty
Been There, Done That, Going Back!
 
darthtatty's Avatar
 
Join Date: Apr 2008
Location: Leicestershire UK
Posts: 3,015

Im so pleased to hear youve been refunded, esp as you seemed to be giving up.
Virgin are good at doing holidays, its just the lack of human decency in a few cases recently that I have a problem with.
oh and the huge increase in price.
Im sure you will have a wonderful holiday
__________________
Nicky.xx
May 2004 - Wedding@ Disneys Wedding Pavillion
May 2004 - Honeymoon @ Disneys Contemporary Resort
Feb 2005 - Sequoia Lodge @ Disneyland Paris
May 2009 - Holiday@ Disneys Contemporary Resort Trip report
August 2011-Holiday @ Disneys Contemporary Resort Trip report
March 2013-Perth Australia
August 2014- Holiday @ Disneys Contemporary Resort
darthtatty is offline  
Old 09-19-2012, 01:47 AM   #45
crabbie1
DIS Veteran
 
crabbie1's Avatar
 
Join Date: Oct 2006
Location: kingswinford uk
Posts: 3,691

Thanks guys I would hv given up if not for all the great info and support. We went online last night and charlotte chose Bay lake towers for her choice but as the points are higher we are staying 6 nights there at the end and my choice wilderness lodge for 8. Flights are £513 m+m and £623 if we came back PE which im happy with so just need to book when i pick up vouchers from post office today.
crabbie1 is offline  
Closed Thread



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 01:34 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.