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Old 09-09-2012, 05:19 PM   #1
Lizboo
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Unhappy Ticket Trouble- HELP!!

I was reviewing my papers this weekend and I see that for online tickets (the 3 day 2 park ticket and my stay and scream for HHN) you have to provide ID and the card used to make the purchase. Well, my mom bought our tickets for birthday/anniversary presents and up until this weekend, she was going to be with me. Just found out she (and her credit card) will not be there.

What can I do now?? Can I get like a signed note from her or something??

BTW She lives in NC and I live in Canada, so its not like I can just borrow her card and get it right back to her.

Now I am worried
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Old 09-09-2012, 06:04 PM   #2
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Have her call the park and explain the situation. I'm sure they've dealt with this before and can take care of it.
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Old 09-09-2012, 06:05 PM   #3
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Quote:
Originally Posted by Lizboo View Post
I was reviewing my papers this weekend and I see that for online tickets (the 3 day 2 park ticket and my stay and scream for HHN) you have to provide ID and the card used to make the purchase. Well, my mom bought our tickets for birthday/anniversary presents and up until this weekend, she was going to be with me. Just found out she (and her credit card) will not be there.

What can I do now?? Can I get like a signed note from her or something??

BTW She lives in NC and I live in Canada, so its not like I can just borrow her card and get it right back to her.

Now I am worried
No big deal. Instead of going to the kiosks, go to guest services with your photo ID. Did she put your names on the tickets?
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Old 09-09-2012, 06:37 PM   #4
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Originally Posted by damo View Post
No big deal. Instead of going to the kiosks, go to guest services with your photo ID. Did she put your names on the tickets?
She did indeed

Thanks for the replies...and a little peace of mind
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Old 09-09-2012, 07:08 PM   #5
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Exactly what damo said. We had a guest with us once and his mom had bought his ticket and wasn't with us or her card. No big deal at all.
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Old 09-09-2012, 08:00 PM   #6
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Originally Posted by JessicaR View Post
Exactly what damo said. We had a guest with us once and his mom had bought his ticket and wasn't with us or her card. No big deal at all.
Thank you
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Old 09-09-2012, 08:14 PM   #7
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Quote:
Originally Posted by Lizboo View Post
I was reviewing my papers this weekend and I see that for online tickets (the 3 day 2 park ticket and my stay and scream for HHN) you have to provide ID and the card used to make the purchase. Well, my mom bought our tickets for birthday/anniversary presents and up until this weekend, she was going to be with me. Just found out she (and her credit card) will not be there.

What can I do now?? Can I get like a signed note from her or something??

BTW She lives in NC and I live in Canada, so its not like I can just borrow her card and get it right back to her.

Now I am worried
no problem ......you can stop worrying now.

been there, done that...


guest services will handle this and you can receive your tickets.


have fun at the parks!!
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Old 09-10-2012, 12:03 PM   #8
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Thank you everybody- I had emailed Universal Studios and they told me they dont usually make exceptions to this rule. Which had me freaking out again.

It is our names right at the top of the regular ticket as well as the SnS.

Happy to get all the positive replies- fingers crossed
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Old 09-10-2012, 03:01 PM   #9
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You need the CC if you are picking them up from the kiosk. You will not need it, if you pick them up from Guest Services. **But** if the order is in your mother's name and not your name, you won't be able to pick them up. Your mother needs to call the online ticket store and change the name on the order so that the pick up person is you. She must do that in order for you to pick up the tickets. If your name is already on the ticket order (regardless of whose CC you used), then all you need is photo ID.

If you have print-at-home tickets, then you won't need to do anything except to bring the print at home tickets with you and go through the turnstiles. Have you picture ID with you just in case. ( I thought you might already have the print at home since you said your name is on the ticket. If that is the case, then you are all set to go.)
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Old 09-10-2012, 04:42 PM   #10
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Quote:
Originally Posted by Lizboo View Post
It is our names right at the top of the regular ticket as well as the SnS.
After reading this, it seems that you already have your tickets in your hand. You don't need the cc if you already have your tickets, only if you are picking them up from the kiosk. Just go straight to the turnstiles, you will not be asked for the CC at all. If for some reason the tickets aren't working correctly, you may be asked for photo ID that matches the names on the tickets.

If you do not have your tickets, then read my post above.
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Old 09-10-2012, 06:45 PM   #11
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Quote:
Originally Posted by phamton View Post
After reading this, it seems that you already have your tickets in your hand. You don't need the cc if you already have your tickets, only if you are picking them up from the kiosk. Just go straight to the turnstiles, you will not be asked for the CC at all. If for some reason the tickets aren't working correctly, you may be asked for photo ID that matches the names on the tickets.

If you do not have your tickets, then read my post above.
indeed we do have them (we had the print at home option).


Deep sigh of relief
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Old 09-10-2012, 07:26 PM   #12
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Quote:
Originally Posted by Lizboo View Post
indeed we do have them (we had the print at home option).


Deep sigh of relief

Hahahaha! There never was a problem!!!
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Old 09-10-2012, 10:42 PM   #13
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i was thinking she had the print at home tickets by what she said earlier.
that is why i told her to go to guest relations.

looks like a happy ending to the op's question.
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Old 10-02-2012, 02:31 PM   #14
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Update

We just returned this weekend...NO ISSUES at all with the tickets at the turnstall...just thought I would let you all know
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Old 10-02-2012, 05:17 PM   #15
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We just returned this weekend...NO ISSUES at all with the tickets at the turnstall...just thought I would let you all know
So glad to hear! We too have tickets bought by someone else (who's at home in California) She and I both called Universal when we read the tickets. They told me it wouldn't be a problem but I'm glad to hear it wasn't for you. I'll plan on direct to the turnstyles. We too have our printed at home tix with our names on them.

We are planning on going tomorrow-any tips for a newbie and her DD13? She's loved HP books/movies since she first started reading them at 6.
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