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Old 03-26-2013, 04:57 PM   #2296
Mommy2TwoMickeys
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Originally Posted by langolivia View Post
Is staying at the polynesian worth the price?
BY FAR! People either Love it or Hate it, but if you truly appreciate the Polyensian for what it is...Magical and Complete Paradise You will love it! Can't wait to go back and I literally just returned!
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Old 03-26-2013, 05:07 PM   #2297
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Originally Posted by uagirl View Post
I'm not sure what time they make their first rounds, but they are SLOW. Ohana has been our least favorite character meal because of how slow it was. We were there for almost 2.5 hours just so DD could see all of the characters. With that said, our interaction with Stitch was one of our favorite ever.
We also love Ohana for breakfast! We seem to hit the right time for characters in the morning and our reservations have always been sometime between 7:45 and 8:00am. I agree, Stitch is worth going for and every time he is just a hoot! He's so playful and fun. Another thing we do is usually ask for the check, since it's family style and a set price, right after the server brings our food.
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Old 03-26-2013, 05:08 PM   #2298
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Originally Posted by uagirl View Post
We loved our Poly CL stay and are most likely headed back there in 2014! Anyone who treats my 2 year old like such a princess gets high marks from me!

They took such great care of us. We forgot to pack swim diapers for my DD and the shops don't carry a large variety. They sent someone to Publix to get me a couple of packs.

One night, we came back incredibly late and the lounge was closed. One of the CMs heard DD crying for milk. She opened the door, told me to wait just a minute and came back holding 2 small cartons of milk for us.

DD was having a meltdown on our last day as we were heading to ME. She was tired, hungry and just done. There had been Uncrustables out in the lounge at lunch all week, but they weren't there on this day. When DH asked about one so DD could have something to eat on the bus, they went to the back and made her a PBJ to go.

My step-dad was on the trip with us as well. He is diabetic and asked one evening about any desserts that would be safe for him to eat. They didn't have any that night, but made sure some were available for him each remaining night of our trip.
Love hearing everyone's great trips! Thanks for feedback. Only 10 more days
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Old 03-26-2013, 05:23 PM   #2299
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The Club level staff are simply amazing!

I am completely obsessed with customer service, as I work in the field, and the staff Club Level at the Poly even blew me away!

I felt like I was there a billion times over the week we stayed, constantly asking a question, asking a favor, etc, and each time I felt bad about having to go to ask, but after asking and getting such great results, with a sincere smile, and attention to making our trip the very best it could be, I was always glad I took the time to ask!

I am kicking myself at the moment for not remembering names...my daughter would remember, because she still talks about them 4 months later like they are her best buddies! Lol! (Alan and Stephanie come to mind, but I could be wrong...)

The food was great, and plentiful, on the rare occasion that something might not be out, just knock on the door, and if someone is back there, they will help you get anything you need.
We had a small issue with the water dispenser being empty at about 11:30pm when we got back from MK, and it seemed desolate in there, but I heard a little rustling in the back so I knocked on the door, and while they didn't have bottled water to give me, they did give me about 4 or 5 large cups with lids on them to take back to the room.

I can't say enough about the staff there.

They made me feel like whatever emergency that might come up while we were there could be easily handled by them.

They were all very attentive and even called my daughter by name each and every time we passed by the desk....from the very first day! I found that amazing considering how many people they see in a given day/week, etc!

My mother was skeptical, as she is a budget traveler and this trip was a HUGE splurge for her, and she didn't think we really needed to stay at a Deluxe Resort, and ESPECIALLY didn't think we needed club level.

She was SO impressed. She came home and told everyone we know about it, and that it was worth every single penny and more! She loved having every little thing taken care of, never needing to ask for anything....it's like they know what you need before you do! Also the little touches that they do that make you feel like a very valued and special guest.

They have us completely spoiled, so much so that now what use to be our annual trip to Disney, will now be done every 18 months or every other year and add on a day or two because we simply will not stay anywhere other than the Poly, and will only stay club level.

You will LOVE it!

I PROMISE you!!!
This is good to hear . We've stayed at the Poly before (GV) and fell in love with the resort the minute we checked in. We are trying CL there for the first time in December and can't wait .

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Originally Posted by Ferrentinos View Post
Now... How to convince DH that we need to upgrade to CL? I am dying to try it out!!!!
We haven't tried CL at the Poly (yet), but we have stayed CL at two other resorts and it is great. We don't stay so much for the food (although that is a nice perk ), but we think CL is worth it just to have the lounge for someplace else to go instead of relaxing around the resort and/or in our room. Plus, from reports I've read about Poly CL, the view from the lounge is amazing. I hope you are able to upgrade .

Quote:
Originally Posted by Wanna be Ariel View Post
I am so happy. I got a email first thing this morning from the IPO at the Poly with all my ADR's that I wanted and at the times I wanted. VERY happy person this morning.
Glad you got everything you wanted .

Quote:
Originally Posted by uagirl View Post
We loved our Poly CL stay and are most likely headed back there in 2014! Anyone who treats my 2 year old like such a princess gets high marks from me!

They took such great care of us. We forgot to pack swim diapers for my DD and the shops don't carry a large variety. They sent someone to Publix to get me a couple of packs.

One night, we came back incredibly late and the lounge was closed. One of the CMs heard DD crying for milk. She opened the door, told me to wait just a minute and came back holding 2 small cartons of milk for us.

DD was having a meltdown on our last day as we were heading to ME. She was tired, hungry and just done. There had been Uncrustables out in the lounge at lunch all week, but they weren't there on this day. When DH asked about one so DD could have something to eat on the bus, they went to the back and made her a PBJ to go.

My step-dad was on the trip with us as well. He is diabetic and asked one evening about any desserts that would be safe for him to eat. They didn't have any that night, but made sure some were available for him each remaining night of our trip.
I love reading all of these great reports about the Poly CL staff . Our first CL stay was at the WL many years ago. Our boys were 9 & 11 and I remember the CL CMs telling us that if the boys wanted something that wasn't out to just ask one of them and they would gladly get it for us. That was back in 2004 and we remember it like it was yesterday, so it's great to hear that other resort CL CMs today are just as accommodating .
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Old 03-26-2013, 05:26 PM   #2300
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We did it!!! CL here we come! Hope it is included in the summer special rates that will be released soon!

Anyone know what floor the lounge is on? We requested 3rd floor in hopes of a balcony!
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Old 03-26-2013, 05:33 PM   #2301
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We did it!!! CL here we come!
Congrats .
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Old 03-26-2013, 05:34 PM   #2302
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Originally Posted by mickeynut1 View Post

Congrats .
Thanks!!! So excited!!!
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Old 03-26-2013, 05:42 PM   #2303
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Thanks!!! So excited!!!
Would love to hear what you think of it when you return as we are staying Poly CL for the first time in December .
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Old 03-26-2013, 06:03 PM   #2304
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Planning August trip and would like to know the best way to make room requests (and to get those requests met). :-)
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Old 03-26-2013, 06:19 PM   #2305
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Originally Posted by mickeynut1 View Post

Would love to hear what you think of it when you return as we are staying Poly CL for the first time in December .
I will definitely share when we get back! Just watched a You Tube video of Wishes from the lounge. Can't wait to see it for ourselves!!!!
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Old 03-26-2013, 07:25 PM   #2306
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Planning August trip and would like to know the best way to make room requests (and to get those requests met). :-)
The easiest way is to have the requests noted when you make your reservation. If you don't do it when you book, you can call back at anytime and add them. There is no way to guarantee requests, but you can always ask for a different room/location when you check in if your requests aren't met. The CM will do everything he/she can to accommodate you, but it will all depend on how busy it is and how booked the resort is at the time.

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Originally Posted by Ferrentinos View Post
I will definitely share when we get back! Just watched a You Tube video of Wishes from the lounge. Can't wait to see it for ourselves!!!!
I will look forward to your review .
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Old 03-26-2013, 07:48 PM   #2307
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Originally Posted by Ferrentinos View Post
We did it!!! CL here we come! Hope it is included in the summer special rates that will be released soon!

Anyone know what floor the lounge is on? We requested 3rd floor in hopes of a balcony!
The first floor is where you check in with the CL staff, the second floor has the lounge and food, and the third floor has a smaller lounge and bathroom
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Old 03-26-2013, 08:37 PM   #2308
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Originally Posted by DebbyLof428 View Post

The first floor is where you check in with the CL staff, the second floor has the lounge and food, and the third floor has a smaller lounge and bathroom
Thank you!!!!
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Old 03-26-2013, 08:55 PM   #2309
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Quote:
Originally Posted by uagirl

I'm not sure what time they make their first rounds, but they are SLOW. Ohana has been our least favorite character meal because of how slow it was. We were there for almost 2.5 hours just so DD could see all of the characters. With that said, our interaction with Stitch was one of our favorite ever.
Thank you for the response... And looking forward to it!
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Old 03-26-2013, 10:55 PM   #2310
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SO EXCITED! We are bringing 2 girls (cousins) to WDW in June who have never been! I am a DVC member so we are staying the first 5 nights at WLV and was able to snag the last 3 nights with my travel agent rate at the Poly! TPV CL! I am surprising my mom as she thinks we are just staying WL regular room!! I couldn't pass it up! There is nothing like the Poly and seeing the fireworks from your room! Plus the agent rate just makes it an easy decision! YAYAY! Oh... and the girls won't know until we pick them up the morning of!
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