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Old 08-25-2012, 06:10 AM   #1
Hobbes
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Angry when did Virgin stop allowing you to prebook your seats?

My Dsis has just emailed me saying "Thats it-no more with Virgin" *** she has now been told she cannot prebook her seats at the 330 day mark. They have been told Virgin will "endeavour" to seat families with children together but as her "boys" are 18 and 16 I guess there won't be the same need to do that.
I'm pretty angry about it myself, even the cattle class budget airlines usually allow you to prebook your seats (albeit for a price, but I would be willing to pay a tenner to ensure I am not sat with a complete stranger for 10 hours!)

This might be the final nail in Virgin's coffin for a lot of people. I have noticed the standards slipping over the last couple of holidays. Who else flies to Orlando direct? (has to be orlando as we don't drive and need DME)
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Old 08-25-2012, 06:23 AM   #2
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I flew with then last month and could pre-book.
I know there are temporary restrictions on pre-booking, not sure how near they are to ending them.

Found this, there might be more up to date info somewhere.
http://virginatlantic.custhelp.com/a...a3BtTER6NGw%3D
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Old 08-25-2012, 06:47 AM   #3
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Also pre-booking doesn't always work. A family behind us 2 years ago were annoyed that we had been allocated "their seats" but they were ok when they realised why. They had booked the bulk head seats as these have extra legroom, however these are also the sky cot seats and even tho DD was too big for a sky cot, she didn't have her own seat so they automatically allocated them to us so that we had more room for her.
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Old 08-25-2012, 08:23 AM   #4
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Once virgin have finally finished upgrading the computer system then you will be able to pre book seats again, worth remembering that even when you can pre book seats that it is only a request and you are not guaranteed the seats you choose!
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Old 08-25-2012, 08:40 AM   #5
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Started feb time and runs till nov. once all the fleet are uograded ts due back.

I think ts because they cant really tell that far out what plans are going to be doing what route etc

We booked before feb and fly nov 1st and cant book seats. 24 hour checkin before you can do to get seats together but once the planes are refurbed then the maos will open again
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Old 08-25-2012, 01:32 PM   #6
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We booked a holiday with Virgin Holidays on Thursday, they matched a WDTC UK holiday quote for free dining which was £1000 less than the VH quoted price, so can't complain. But yes, they confirmed that at the moment due to the refurbishments on the planes that seats cannot be booked until November when they have finished re-doing the planes.
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Old 08-25-2012, 02:21 PM   #7
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Pre booking adds reassurance to a limited degree, but is not guaranteed. When I prebooked 330 days out for our 2010 trip, they moved us on the day. It worked out fine because we actually ended up in better seats than what I'd been able to choose, but it's good to be aware.

This year we are going BA and flying with domestic connections. BA charge you to pre select your seats and a round trip for DD and I, choosing our seats on each leg of the trip, would set us back a cool £144

Since we will still get to Orlando International without having to pay that, I've decided to join the online check in seat lottery
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Old 08-25-2012, 03:07 PM   #8
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My personal opinion is that the whole thing for most airlines is another money making scam. In the good old days when you couldn't choose your seat we always ended up together. People are just so frightened of being split that they will pay. If they put an end to it then I am sure families would still be pretty much together.
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Old 08-25-2012, 04:10 PM   #9
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The temporary suspension of pre-booking has nothing to do with the upgrades as it affects both fleets. That has only affected PE bookings and has been in place since April. The reason is they are upgrading the system - no one knows when it will be back.

However having flown since no requests in PE all the families were sitting together and we were together both ways when I checked in online.
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Old 08-25-2012, 10:13 PM   #10
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I have been able to pre-book my seats withVirgin for our October trip! I wonder why that is

We are going to go for Twilight check in though anyways as although we have the seats we kind of wanted of 2,2,2 so 3 window seats for each of the boys I wanted to
1.Make sure that our son does infact get the window seat and that we are not changed and end up in the middle of the plane seats(thats a nightmare for us when that happens)

2.We actually really wanted either Bulkhead seats "For ds because of the kicking he can do" plus he really does cope better in the bulkhead" OR if we cant get Bulkhead then we wanted to be more towards the front of the plane! so we can get him off as quickly as possible, At the moment we are middle to back Virgin rep said that not all seats are opened up yet and that is why most of thr front ones are saying not available and that if we did online check-in as soon as it becomes available that we could get the seats we wanted.Well we decided since we was going to stay at the airport the night before anyways (even though we only live an hour or so from Gatwick) that we would get there at 12 so we can def get the best seats we can!.

I do hope my plan works
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Old 08-26-2012, 03:24 AM   #11
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Quote:
Originally Posted by tinkerpea
I have been able to pre-book my seats withVirgin for our October trip! I wonder why that is

We are going to go for Twilight check in though anyways as although we have the seats we kind of wanted of 2,2,2 so 3 window seats for each of the boys I wanted to
1.Make sure that our son does infact get the window seat and that we are not changed and end up in the middle of the plane seats(thats a nightmare for us when that happens)

2.We actually really wanted either Bulkhead seats "For ds because of the kicking he can do" plus he really does cope better in the bulkhead" OR if we cant get Bulkhead then we wanted to be more towards the front of the plane! so we can get him off as quickly as possible, At the moment we are middle to back Virgin rep said that not all seats are opened up yet and that is why most of thr front ones are saying not available and that if we did online check-in as soon as it becomes available that we could get the seats we wanted.Well we decided since we was going to stay at the airport the night before anyways (even though we only live an hour or so from Gatwick) that we would get there at 12 so we can def get the best seats we can!.

I do hope my plan works
They have only stopped pre- requests on flights leaving after 1 Nov.

If you have medical issues that would be improved with certain seats try calling special assistance
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Old 08-26-2012, 08:13 AM   #12
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Quote:
Originally Posted by Stitch's Greatest Fa View Post
My personal opinion is that the whole thing for most airlines is another money making scam. In the good old days when you couldn't choose your seat we always ended up together. People are just so frightened of being split that they will pay. If they put an end to it then I am sure families would still be pretty much together.
I would hate not being able to pre-book and would complain big time if they ever took that option away...I would pay to pre-book. If I am sitting in the middle of the plane I will be ill, very ill, all through the flight as I suffer with motion sickness and feel it more stuck in the middle!
Options are good
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Old 08-26-2012, 08:41 AM   #13
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Quote:
Originally Posted by Elise79 View Post
They have only stopped pre- requests on flights leaving after 1 Nov.
They stopped being able to pre-request PE seats since last year. This was because they were/are doing the plane refit and they are changing their seat request process.

As we are in PE I am hoping that we will be able to get the seats we want when they open up the online check in as they keep telling us.
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Old 08-26-2012, 09:05 AM   #14
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Yes all seats pe, upper and economy after nov 1st cant be prebooked

We fly nov 1st and cant book
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Old 08-26-2012, 11:30 AM   #15
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we booked both our outbound and inbound seats for 27th October and 3rd November last year when they were released. About February they emailed saying that our November seats had been withdrawn due to new regulations. So we have our seats for October but no longer for our home trip.

To be honest it has put me off travelling with them, however, two years ago we had our seats pre-allocated until 48 hours before and then they moved us when I checked in online. when I asked why at luggage drop it was due to a large school party who had to be sat together. They kept the four of us together so it didn't make too much difference but it's a worry if you are not all close together. I know there is the rule about sitting with your parents but that could be two of us at one end of the plane and two at the other and with DH being a scared passenger it would freak him out being on his own with one of the kids
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