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View Poll Results: Overall, what do you consider should be done with the concierge tip envelope?
Leave no tip regardless (are we not already paying for their services?) 15 15.63%
Leave $1-2 per person per day if you have only minimal requests 12 12.50%
Leave $3-4 per person if you have only minimal requests 12 12.50%
Leave $5-6 per person if you have only minimal requests 7 7.29%
Leave more than $6 per person if you have only minimal requests 3 3.13%
Leave $1-2 per person if you have many requests made of the concierge staff 2 2.08%
Leave $3-4 per person if you have many requests made of the concierge staf 6 6.25%
Leave $5-6 per person if you have many requests made of the concierge staf 4 4.17%
Leave more than $6 per person if you have many requests made of the concierge staf 7 7.29%
Leave set amount, i.e. $100 for 7 night cruise 27 28.13%
Leave set amount, i.e. $200 for 7 night cruise 13 13.54%
Leave set amount, i.e. $300 or more for 7 night cruise 0 0%
Multiple Choice Poll. Voters: 96. You may not vote on this poll

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Old 09-07-2012, 07:35 AM   #46
RJAYL
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Quote:
Originally Posted by PrincessShmoo View Post
Concierge (on DCL) used to be a non-tippable position. You can tip now.



Since the dining room servers and room host are doing stuff automatically for me everyday throughout the cruise, we tip as suggested, and, many times, add additional.

If I've already paid extra to be in concierge, I would only tip additional to the concierge staff if they do extra stuff for me, at the time the service is rendered.

Love this train of thought when we first started sailing Disney tipping was not allowed for concierge, so there were no worries as to whether you were tipping appropriately. Concierge guests do pay a Big Premium for being in Concierge, tipping should be for exemplary service not because it is expected!
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Old 09-07-2012, 08:41 AM   #47
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Quote:
Originally Posted by Bonniec
When you order things like drinks or room service, is there not a bill that comes so you can see what's being charged?
The room service cm will have a receipt for you to sign so you will know.
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Old 09-07-2012, 02:13 PM   #48
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Originally Posted by RJAYL View Post
Love this train of thought when we first started sailing Disney tipping was not allowed for concierge, so there were no worries as to whether you were tipping appropriately. Concierge guests do pay a Big Premium for being in Concierge, tipping should be for exemplary service not because it is expected!
I know what you mean. It is interesting, because it is almost as if the pro-tipping people have brought us to this situation even though there were the best intentions to start. A subset of people wanted to be able to tip for amazing service. Concierges accept those tips. Disney knows people are tipping, so lowers their salary (allegedly). Concierges now need tips to earn what they were making before the tipping process started. Now, everybody feels uncomfortable about the process.

I liked the days-gone-by when the DCL concierge staff seemed more like a profession than a service industry. Concierge guests already pay a premium for that service, but now tipping is rapidly becoming an expectation (if I am reading things on this board correctly). I have no problem giving the concierge staff some extra bucks, but I suspect they would prefer to return to the days when they were strictly salaried if given the chance.

There are more than a few places in the world where physicians are routinely given a "tip" (not really called that) for seeing patients. I personally am glad that does not exist in the US. I think it just lowers one's chosen profession. Again, I suspect the concierge staff would have been more than happy to have never gone down this road in the first place.

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Last edited by disneywonderfun; 09-07-2012 at 02:24 PM.
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Old 09-07-2012, 02:26 PM   #49
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Originally Posted by disneywonderfun View Post
I know what you mean. It is interesting, because it is almost as if the pro-tipping people have brought us to this situation even though there were the best intentions to start. A subset of people wanted to be able to tip for amazing service. Concierges accept those tips. Disney knows people are tipping, so lowers their salary (allegedly). Concierges now need tips to earn what they were making before the tipping process started. Now, everybody feels uncomfortable about the process.

I liked the days-gone-by when the DCL concierge staff seemed more like a profession than a service industry. Concierge guests already pay a premium for that service, but now tipping is rapidly becoming an expectation (if I am reading things on this board correctly). I have no problem giving the concierge staff some extra bucks, but I suspect they would have prefered to return to the days when they were strictly salaried if given the chance.

There are more than a few places in the world where physicians are routinely given a "tip" (not really called that) for seeing patients. I personally am glad that does not exist in the US. I think it just lowers one's chosen profession. Again, I suspect the concierge staff would have been more than happy to have never gone down this road in the first place.

DWF
I agree with this but after thinking it over feel that this is a Disboard only issue, those who sail DCL & are not Disboard members or creepers have to use the real world for an example. I.E. if you are in a hotel with a concierge you would only tip them if you used their services & then again that would be at your option! So I truly believe that this should remain either optional or not at all. The day Disney starts giving Concierge guest recommended tipping amounts is contrary to what being a Concierge guest is about!
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Old 04-01-2013, 01:25 AM   #50
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Quote:
Originally Posted by Bonniec View Post
When you order things like drinks or room service, is there not a bill that comes so you can see what's being charged?
Quote:
Originally Posted by BethA View Post
The room service cm will have a receipt for you to sign so you will know.
As I understand it, room service is included. How does that work in regards to tipping? Can you still charge a tip on your tab? Or is it best to bring cash and tip along the way? Or do you leave one big tip at the end of the cruise?
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Old 04-01-2013, 10:22 PM   #51
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Many have heard the same report about salary being lowered and tips making up balance. Has anyone spoken to any DCL shore staff to confirm it?
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Old 05-06-2013, 07:49 PM   #52
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Many have heard the same report about salary being lowered and tips making up balance. Has anyone spoken to any DCL shore staff to confirm it?
we got off concierge fantasy sat. after talking on board it is my understanding they are not paid much if anything. they do largely rely on tips. was told some give envelopes and then head to gs to have the tips removed so when they go to cash it in they get nothing. fwiw we gave 150 for seven days 3 people in the party. no real special requests but they were amazing and really made the week.
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Old 05-06-2013, 09:28 PM   #53
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Originally Posted by jcjen519 View Post
we got off concierge fantasy sat. after talking on board it is my understanding they are not paid much if anything. they do largely rely on tips. was told some give envelopes and then head to gs to have the tips removed so when they go to cash it in they get nothing. fwiw we gave 150 for seven days 3 people in the party. no real special requests but they were amazing and really made the week.
Thats a shame if true. There is such a premium paid that a portion should be their salary.

Dream class ships have 41 concierge cabins. If full and guests tipped avg of 150, divided by 3 hosts thats over $2K per week each on tips alone.

Last edited by FJS961; 05-06-2013 at 09:34 PM.
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Old 05-06-2013, 09:46 PM   #54
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We were told, concierge is no longer a salaried position.
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Old 05-06-2013, 10:54 PM   #55
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Quote:
Originally Posted by jcjen519 View Post
we got off concierge fantasy sat. after talking on board it is my understanding they are not paid much if anything. they do largely rely on tips. was told some give envelopes and then head to gs to have the tips removed so when they go to cash it in they get nothing. fwiw we gave 150 for seven days 3 people in the party. no real special requests but they were amazing and really made the week.
That is a total scumbag move if I ever heard one (handing in vouchers that one knows will be worthless). If people weren't going to tip, they should own it. Not be a dirtbag and pretend to tip. SMH.
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Old 05-07-2013, 05:57 AM   #56
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That is a total scumbag move if I ever heard one (handing in vouchers that one knows will be worthless). If people weren't going to tip, they should own it. Not be a dirtbag and pretend to tip. SMH.
I'm not getting this. Some people turn in vouchers with nothing on them? Why turn them in? You mean the tip envelopes are empty?

My brother is thinking of cruising concierege. So, will he be getting envelopes for their tips too? I'm confused. I'm Miss DCL to them and I want to be able to tell them. (The Fantasy) Otherwise, his wife will claim "no clue". I'll keep my name calling to myself ...lol but you get the idea.
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Old 05-07-2013, 08:00 AM   #57
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Originally Posted by PizzieDuster View Post

I'm not getting this. Some people turn in vouchers with nothing on them? Why turn them in? You mean the tip envelopes are empty?

My brother is thinking of cruising concierege. So, will he be getting envelopes for their tips too? I'm confused. I'm Miss DCL to them and I want to be able to tell them. (The Fantasy) Otherwise, his wife will claim "no clue". I'll keep my name calling to myself ...lol but you get the idea.
I think OP is saying the people wait until they get the vouchers in the stateroom, put them in the envelopes, distribute them, and then go to GS and remove the tips from their bill thus the vouchers are worthless, but by the time the servers, etc. find out, the "dirtbags" are long gone.

I don't think concierge is the same process, but I'm sure someone else will answer
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Old 05-07-2013, 08:09 AM   #58
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You get an envelope for concierge with a piece of paper to fill out yourself with your own gratuity amount since it isn't an auto tip. I just used cash in the envelope.
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Old 05-07-2013, 08:13 AM   #59
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Originally Posted by jcjen519 View Post
we got off concierge fantasy sat. after talking on board it is my understanding they are not paid much if anything. they do largely rely on tips. was told some give envelopes and then head to gs to have the tips removed so when they go to cash it in they get nothing.
Quote:
Originally Posted by FJS961 View Post
Thats a shame if true.
Quote:
Originally Posted by AlexandNessa View Post
That is a total scumbag move if I ever heard one (handing in vouchers that one knows will be worthless). If people weren't going to tip, they should own it. Not be a dirtbag and pretend to tip. SMH.
Quote:
Originally Posted by cieslack View Post
I think OP is saying the people wait until they get the vouchers in the stateroom, put them in the envelopes, distribute them, and then go to GS and remove the tips from their bill thus the vouchers are worthless, but by the time the servers, etc. find out, the "dirtbags" are long gone.

I don't think concierge is the same process, but I'm sure someone else will answer
We have been told the exact same thing by multiple people onboard. I truly feel for the servers & stateroom hosts when this takes place. Yes, in reality it could happen to the concierge hosts also because you are given the option to charge the whatever gratuity you choose to give them to your account.
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Old 05-07-2013, 08:47 AM   #60
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We tipped $200 last week on the Fantasy for 3 people w/ a few extra requests (husband forgot a belt and they found one for us, high chair in our room, ect.)...I was skeptical about tipping them before we left but once we received the service I couldn't imagine NOT tipping them. They were awesome and just did so much for us during the week. We also tipped the very nice guy who made our drinks all week during the happy hour $20 and he seemed thrilled. I don't know if other people normally tip him, but we did b/c we would have had to tip for drinks if we ordered them at the bar. We didn't tip seperate for our cabana host service b/c 2 of the 3 members of the team were at the cabanas on Castaway Cay day and we felt like it was an extension of the service we received on the ship.

But, we also tipped just about everybody else extra and I don't consider myself an over tipper...but the service we received was just so above and beyond that we felt everybody deserved it!
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