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View Poll Results: Overall, what do you consider should be done with the concierge tip envelope?
Leave no tip regardless (are we not already paying for their services?) 15 15.63%
Leave $1-2 per person per day if you have only minimal requests 12 12.50%
Leave $3-4 per person if you have only minimal requests 12 12.50%
Leave $5-6 per person if you have only minimal requests 7 7.29%
Leave more than $6 per person if you have only minimal requests 3 3.13%
Leave $1-2 per person if you have many requests made of the concierge staff 2 2.08%
Leave $3-4 per person if you have many requests made of the concierge staf 6 6.25%
Leave $5-6 per person if you have many requests made of the concierge staf 4 4.17%
Leave more than $6 per person if you have many requests made of the concierge staf 7 7.29%
Leave set amount, i.e. $100 for 7 night cruise 27 28.13%
Leave set amount, i.e. $200 for 7 night cruise 13 13.54%
Leave set amount, i.e. $300 or more for 7 night cruise 0 0%
Multiple Choice Poll. Voters: 96. You may not vote on this poll

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Old 08-08-2012, 01:56 PM   #16
disneywonderfun
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The early poll results seem interesting to me. We shall see if anything changes before the poll closes

DWF
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Old 08-08-2012, 02:01 PM   #17
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Originally Posted by disneywonderfun View Post
The early poll results seem interesting to me. We shall see if anything changes before the poll closes

DWF
Still no option for me.

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Old 08-08-2012, 02:29 PM   #18
pdwimmer
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We traveled concierge only once. We assumed tipping was discretionary so we did so VERY generously. Then we receive or bill. They already applied a tip without my knowledge. So next time, if I do travel concierge, they'll get a nice hand shake. (Example, asked to have a bottle of wine delivered. $45 for the wine and a $15 tip automatically included). I gave the concierge a $20 when they delivered to me. So now I know.
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Old 08-08-2012, 02:39 PM   #19
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We traveled concierge only once. We assumed tipping was discretionary so we did so VERY generously. Then we receive or bill. They already applied a tip without my knowledge. So next time, if I do travel concierge, they'll get a nice hand shake. (Example, asked to have a bottle of wine delivered. $45 for the wine and a $15 tip automatically included). I gave the concierge a $20 when they delivered to me. So now I know.
Was the tip for concierge? I have only seen automatic tips for the 4 service positions (head server, server, assistant server, host) When we sailed last month, concierge was not an automatic gratuity b/c they have no "recommended" amount..

If you are talking about the tip for alcohol, that is automatic everywhere on DCL, but it is not 33%, it is 15% so it should have been about $6.75 for a $45 bottle of wine. Not sure if you were on the classic or new ships, but that is one of the reasons we prefer the new ship's concierge lounge with the free drink before dinner.. we would just get a nice glass of wine then.
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Old 08-08-2012, 02:51 PM   #20
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Originally Posted by bmer1rick View Post
Was the tip for concierge? I have only seen automatic tips for the 4 service positions (head server, server, assistant server, host) When we sailed last month, concierge was not an automatic gratuity b/c they have no "recommended" amount..

If you are talking about the tip for alcohol, that is automatic everywhere on DCL, but it is not 33%, it is 15% so it should have been about $6.75 for a $45 bottle of wine. Not sure if you were on the classic or new ships, but that is one of the reasons we prefer the new ship's concierge lounge with the free drink before dinner.. we would just get a nice glass of wine then.
Yes, Panos personally delivered the wine to us and it was a concierge tip. We also had a party in our room. There were 2 servers. We tipped them with cash before we left for the muster drill. Then got our bill and saw they already included the tip, without prior notice. So, just assume that Concierge tip is already included. I would just wait until the end of your cruise, decide how you much want to tip extra, and then do so. We were tipping with cash each time for the drinks at happy hour, request for delivery, etc. I didn't know they were keeping a tally and would charge to our account anyway at the end of the cruise. It was my fault for not looking into it further. It wasn't anything sneaky that Disney did. It was my failure to get all the facts. In any event, the concierge were great.
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Old 08-08-2012, 02:51 PM   #21
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Originally Posted by bmer1rick
Was the tip for concierge? I have only seen automatic tips for the 4 service positions (head server, server, assistant server, host) When we sailed last month, concierge was not an automatic gratuity b/c they have no "recommended" amount..

If you are talking about the tip for alcohol, that is automatic everywhere on DCL, but it is not 33%, it is 15% so it should have been about $6.75 for a $45 bottle of wine. Not sure if you were on the classic or new ships, but that is one of the reasons we prefer the new ship's concierge lounge with the free drink before dinner.. we would just get a nice glass of wine then.
I agree - we prepaid our tips (then added as appropriate), but nothing for concierge. We filled that in on the form the second to last night. I just put a set amount that I thought was fair for the extra service we received.
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Old 08-08-2012, 03:20 PM   #22
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Originally Posted by pdwimmer View Post
Yes, Panos personally delivered the wine to us and it was a concierge tip. We also had a party in our room. There were 2 servers. We tipped them with cash before we left for the muster drill. Then got our bill and saw they already included the tip, without prior notice. So, just assume that Concierge tip is already included.
Understand. But think you are confusing a tip for concierge and the automatic 15% tip for all alcohol on the ship. You can be in a category 11 and get the same thing delivered to your room and you will be charged that. DCL has advertised this policy on their website: http://disneycruise.disney.go.com/fa...es/gratuities/
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Old 08-08-2012, 03:25 PM   #23
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Originally Posted by bmer1rick View Post
Understand. But think you are confusing a tip for concierge and the automatic 15% tip for all alcohol on the ship. You can be in a category 11 and get the same thing delivered to your room and you will be charged that. DCL has advertised this policy on their website: http://disneycruise.disney.go.com/fa...es/gratuities/
Thanks so much for the advice. But the bill specifically separated the automatic tip and the tip for concierge. It is what it is and certainly am not upset. They work very hard. I should have done my research. My grandpa always told me, if you can't afford it don't do it. If you make an *** of yourself don't blame others.
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Old 08-08-2012, 03:27 PM   #24
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Thanks so much for the advice. But the bill specifically separated the automatic tip and the tip for concierge. It is what it is and certainly am not upset. They work very hard. I should have done my research. My grandpa always told me, if you can't afford it don't do it. If you make an *** of yourself don't blame others.

Just wanted to make sure you knew for future cruises. Glad to hear you enjoyed your concierge cruise. We love it when we are able to sail in concierge
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Old 08-09-2012, 01:29 AM   #25
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Originally Posted by pdwimmer View Post
Yes, Panos personally delivered the wine to us and it was a concierge tip. We also had a party in our room. There were 2 servers. We tipped them with cash before we left for the muster drill. Then got our bill and saw they already included the tip, without prior notice. So, just assume that Concierge tip is already included. I would just wait until the end of your cruise, decide how you much want to tip extra, and then do so. We were tipping with cash each time for the drinks at happy hour, request for delivery, etc. I didn't know they were keeping a tally and would charge to our account anyway at the end of the cruise. It was my fault for not looking into it further. It wasn't anything sneaky that Disney did. It was my failure to get all the facts. In any event, the concierge were great.

Have never seen this. Will look for it next time. thanks for the warning.
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Old 08-09-2012, 02:34 AM   #26
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Quote:
Originally Posted by pdwimmer View Post
Thanks so much for the advice. But the bill specifically separated the automatic tip and the tip for concierge. It is what it is and certainly am not upset. They work very hard. I should have done my research. My grandpa always told me, if you can't afford it don't do it. If you make an *** of yourself don't blame others.
Wow, I've never been charged an auto tip for concierge.
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Old 08-09-2012, 06:54 AM   #27
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Originally Posted by TLSnell1981

Wow, I've never been charged an auto tip for concierge.
To clarify there is NO automatic tipping for concierge hosts. An envelope is provided and as many PP have mentioned you can add cash to the envelope or visit GS and add a tip to your account. Of course this is all optional. I'm not sure why this is such a confusing topic...
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Old 08-09-2012, 10:14 AM   #28
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Quote:
Originally Posted by pdwimmer
We traveled concierge only once. We assumed tipping was discretionary so we did so VERY generously. Then we receive or bill. They already applied a tip without my knowledge. So next time, if I do travel concierge, they'll get a nice hand shake. (Example, asked to have a bottle of wine delivered. $45 for the wine and a $15 tip automatically included). I gave the concierge a $20 when they delivered to me. So now I know.
We have never had a concierge tip added. It had to be for something else.
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Old 08-12-2012, 03:11 PM   #29
disneywonderfun
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Perhaps some guidance from other cruiselines. I went to an online cruiseship tip calculator and found the following recommended tips:

Crystal Penthouse butler tip: $5 per person per night ($140 for family of four for 7 nights)

Celebrity suite butler: $3.50 per person per night ($98 for family of four for 7 nights)

Oceania butler: $4 per person per night ($112 for a family of four for 7 nights)

Princess suites have an extra $0.50 per person per night on the total gratuity in contrast to their nonsuites

Anyway, those are all of the options that include a butler which might equate to the concierge staff as on DCL. I guess it might be possible that a butler might provide even more service (i.e. unpack luggage, etc.) than the DCL concierge staff.

Do these numbers seem to work for most people? It would seem that $100 for a seven night cruise might be considered right in the middle of a recommended tip if DCL did offer a suggested gratuity. Obviously, if there are only two passengers, perhaps the number should be adjusted downward a bit. Opinions?

Makes me feel a little better seeing the other numbers as we did tip more than that for our concierge staff on our last cruise. I know I was worried I under tipped them, but perhaps I actually was on the high side. Who knows.

DWF

Last edited by disneywonderfun; 08-12-2012 at 03:30 PM.
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Old 08-13-2012, 10:22 AM   #30
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Originally Posted by disneywonderfun View Post
Perhaps some guidance from other cruiselines. I went to an online cruiseship tip calculator and found the following recommended tips:

Crystal Penthouse butler tip: $5 per person per night ($140 for family of four for 7 nights)

Celebrity suite butler: $3.50 per person per night ($98 for family of four for 7 nights)

Oceania butler: $4 per person per night ($112 for a family of four for 7 nights)

Princess suites have an extra $0.50 per person per night on the total gratuity in contrast to their nonsuites

Anyway, those are all of the options that include a butler which might equate to the concierge staff as on DCL. I guess it might be possible that a butler might provide even more service (i.e. unpack luggage, etc.) than the DCL concierge staff.

Do these numbers seem to work for most people? It would seem that $100 for a seven night cruise might be considered right in the middle of a recommended tip if DCL did offer a suggested gratuity. Obviously, if there are only two passengers, perhaps the number should be adjusted downward a bit. Opinions?

Makes me feel a little better seeing the other numbers as we did tip more than that for our concierge staff on our last cruise. I know I was worried I under tipped them, but perhaps I actually was on the high side. Who knows.

DWF
Just curious if there are any opinions about the data I included on my prior post from other cruiselines.

DWF
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