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#2221 | |
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Disney Baby
I sleep with Pooh & Mickey Kicked off the school bus Join Date: Mar 2005
Location: Behind Gillette Stadium
Posts: 7,629
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Oh would you look at the ticker!! Last edited by kelleigh1; 09-28-2012 at 07:31 AM. |
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#2222 |
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DIS Veteran
Join Date: Mar 2005
Location: Charleston SC
Posts: 6,291
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I have to say that we had a very very dissapointing experience at BC CL a few weeks ago!
We check in at 930am after doing online check in 10 days before. No one meets us out front, no one gets the bags until we ask and ask for valet. Our room wasnt ready which is ok altho I was shocked since we have done online check in for CL and our rooms at Poly, GF and CR CL are always ready even in the middle of JUNE! So we get taken up to floor 5 where they check us in and they find us a room that is ready. On the way to look at the room before going to the park we notice that the hall ways look very dingy and dirty! Carpets are very worn and stained and plenty of dishes outside of the rooms ( I guess set out for housekeeping) Get into our room which is allllllll the way in the back but Im ok with that just not use to being so far the lounge but Im willing to make the best of it until we open our door. Room isnt very clean, furniture is very very worn and chipped! DH asked for a balcony its his thing he will sit on it every evening returning from the park and will have his coffee there every morning. He LOVES it! Our balcony was COVERED in cob webs and spiders! I didnt notice first but DHs face got plastered in cob webs trying to walk out onto the balcony! We stopped at CL desk explained sitauation and went to the park. DH asked them to pls get rid of spiders and webs and the trash that was on the balcony, which they said they would and apologized many times. We return that night at 11 pm. He goes to sit outside. ITS NEVER BEEN CLEANED and the spiders are still everywhere including webs! He calls for a manager, who argues and argues. Then asks when we are leaving? Sends housekeeping to change bedding? Dh went to sleep very upset and insisted on leaving the moment we woke up the next morning. So dissapointed, after staying CL at Poly, GF, and CR this wasnt what we were expecting. I had hoped to make BC a new home since we love the EP area but Dh says he will never stay there again! :0( |
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#2223 | |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,893
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#2224 | ||
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DIS Veteran
Join Date: Nov 2011
Location: 1,200 miles away
Posts: 804
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Thanks Dee
I'm so excited ![]() Quote:
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#2225 | |
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DIS Veteran
Join Date: May 2008
Posts: 1,300
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Quote:
But I do find Disney resort hotel response to raised issues can be darned spotty. That is probably my number one complaint. And it seems to have no pattern or reason to it. Sometimes great and quick, often awfully slow and disorganized. We have run into some poor service responses for reported problems (you name it, slow, ignored, or multi-trip efforts for broken door, broken safe, constantly malfunctioning smoke alarm, wrong keys twice...LOL yes I love Disney so I'm going back no matter what), but managers will usually make it better, and make me happy again. But I also found that the person at the night desk who may be called "manager" may not be the manager you need to talk to, although they won't tell you this right off. I am frustrated for you that the manager (whichever kind) argued with your husband. I only had that happen once (at BLT), at 1am, and that's when we learned there's a higher up manager, and she made it all happy again (but BLT is still off the list). |
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#2226 |
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Disney Baby
I sleep with Pooh & Mickey Kicked off the school bus Join Date: Mar 2005
Location: Behind Gillette Stadium
Posts: 7,629
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This is our first Halloween & F&W. Can't wait! I'm looking forward to seeing what happens on Halloween. We had been hoping to do the haunted carriage ride that night after our Artist Point ADR, but they aren't doing them this year, so I have no idea what we'll be doing. Maybe that will be the night for the movie on the beach. I imagine they'll show something Halloween appropriate.
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#2227 | |
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DIS Veteran
Join Date: Oct 2009
Posts: 4,490
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Quote:
![]() ![]() And the room closest to the entrance (so that I could remember where to find it from inside!) ![]() We had a YC garden view overlooking the quiet pool in April, and I absolutely LOVED it: ![]() ![]() ![]() ![]() ![]() ![]()
__________________
Disneyland (x many since 1975), Poly (x many since 1983), BC (x many since 1992), BWI (x2), YC, CR, WL (x2), AKL, POFQ, Dolphin,
CSR (x3), CBR, All Star Sports, 2011 Disney Dream, 2012 Disney Wonder to Alaska, 2012 MNSSHP! August 2013 DL (GCH again!) August 2013 Inaugural DL 10K! |
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#2228 |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,893
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Thanks for those photos pixarmom!!! They are wonderful. I can't wait to get into our GV room in April!
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#2229 |
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DIS Veteran
Join Date: Oct 2009
Posts: 4,490
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bluejasmine, so sorry to hear about this, but thanks for reporting. I have the same concerns about any negative experience influencing my husband's willingness to return to a resort. We've only had one negative experience at BC in our stays over the past 20 years, and BC addressed it so fully, completely and above-and-beyond that his faith was restored quickly. Maybe you'll want to try YC?
__________________
Disneyland (x many since 1975), Poly (x many since 1983), BC (x many since 1992), BWI (x2), YC, CR, WL (x2), AKL, POFQ, Dolphin,
CSR (x3), CBR, All Star Sports, 2011 Disney Dream, 2012 Disney Wonder to Alaska, 2012 MNSSHP! August 2013 DL (GCH again!) August 2013 Inaugural DL 10K! |
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#2230 |
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Disney Baby
I sleep with Pooh & Mickey Kicked off the school bus Join Date: Mar 2005
Location: Behind Gillette Stadium
Posts: 7,629
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Yes - thank you for posting pixarmom! 4 weeks from tomorrow we're checking into YC for the first time! Can't wait.
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#2231 | |
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DIS Veteran
Join Date: Apr 2012
Posts: 596
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Quote:
~NM
__________________
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#2232 |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,893
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Can anyone tell me about the views for a standard room YC CL??
We are currently booked in a regular GV room, but still considering upgrading to CL, but on the Disney website, only standard view CL rooms are showing. I really don't want to give up a GV for a roof or parking lot view... Thoughts???
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#2233 | |
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Earning My Ears
Join Date: Nov 2005
Posts: 39
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#2234 | |
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Trip planning is half the fun!!
Join Date: Jan 2012
Location: Too far from the mouse
Posts: 1,321
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Hi Mousemommy, They are roof views, parking views as far as I know. Last time we stayed Standard CL Yacht Club we got one of the three? (I think it was three) rooms over porte-cochθre facing the parking lot in the front. That sounds bad, but the room was great. We loved the beautiful, very large balcony. |
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#2235 | |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,893
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Quote:
![]() Thanks. Would you give up a GV room to upgrade? It seems like the GV rooms are very hard to come by! |
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