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Old 07-21-2012, 02:57 PM   #1

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Disneyland gets new Interactive IVR to answer questions. His name is "OTTO"

...as in Automated Attendant.

Disneyland has a new Voice Recognition IVR that answers your questions!

Give it a try at:



This summer, Disneyland Resort guests have a new way to get answers to many of their questions: Ask Otto! You can reach Ask Otto! at 714-520-7090*.

A test program by Walt Disney Imagineering, Ask Otto! is a voice-based guest service designed to answer frequently asked in-park questions, such as:
Attraction locations, wait times**, and Disney’s FASTPASS Service return times**
Park operating hours
Parade, fireworks, “Fantasmic!”, “World of Color” show times
Park food and beverage options, restaurant locations, and general dining information
Ask Otto! can also connect you to cast members in Disneyland Guest Information & Ticket Sales, Disney Dining (for dining reservations), Walt Disney Travel Company/Hotel Reservations, as well as the Disneyland Hotel Operator.
In addition to Ask Otto! (714-520-7090*), you can also take advantage of these other options for in-park assistance:
DCAToday: See real-time updates and answers to Disney California Adventure park questions on Twitter and Facebook
Verizon Mobile Magic
Disney Dining: Call 714-781-DINE or email dining reservation requests to dine@disneyland.com, 11 a.m. – 10 p.m. daily.
*Normal call charges apply, subject to availability. Your call may be recorded. Please obtain parental approval for callers under 18 years of age.
**Times are estimated and not guaranteed.
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Old 07-21-2012, 03:03 PM   #2
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Current wait ime at Matterhorn...3 minutes according to Otto.
Potc...5 minutes
TSM...45 minutes

NC Beast just called me a nerd for that call.
NC Belle ºoº 10/2013 Pop, 8/2011 CSR, 1/2011 CSR, 12/10 CR, 10/10 CSR/Wyndham Bonnet Creek, 10/09 AKL-Jambo House/SSR/Sports, 10/08 Sheraton Vistana/CSR, 8/08 Csr+CR, 11/07 ASMU, 9/06 Pop,10/05 POP/BWV,2/05 AKL, 5/04 CSR,1996-offsite/honeymoonº0º

Last edited by NC Belle; 07-21-2012 at 03:09 PM.
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Old 07-21-2012, 03:12 PM   #3

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Old 07-21-2012, 06:13 PM   #4
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My DS is named Otto . He has been so mad that his name isn't popular! Wait till I tell him that Disney named something after him

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