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Old 08-23-2012, 06:20 PM   #196
garada3
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BWI Questions

On arrival, can BWI club level cm's sell tickets and put them on our room keys or will we have to take care of that in the main lobby?

Is there a list of in-room amenities available at the BWI that we can order through private dining? I am thinking chocolate covered strawberries or some other yummy specialty treat.

Thanks for your help.
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Old 08-24-2012, 08:55 PM   #197
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You can use all resort facilities until midnight.
Just so I have this straight....we were only able to book the first night of our stay in CL due to lack of availability. So essentially we will get to use the lounge for 2 days though since we are remaining at the resort just not on CL?
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Old 08-24-2012, 08:56 PM   #198
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Originally Posted by garada3 View Post
On arrival, can BWI club level cm's sell tickets and put them on our room keys or will we have to take care of that in the main lobby?

Is there a list of in-room amenities available at the BWI that we can order through private dining? I am thinking chocolate covered strawberries or some other yummy specialty treat.

Thanks for your help.
You can purchase tickets from the BWI CL CM's and they will add them onto your current KTTW cards.
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Old 08-24-2012, 09:06 PM   #199
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Just so I have this straight....we were only able to book the first night of our stay in CL due to lack of availability. So essentially we will get to use the lounge for 2 days though since we are remaining at the resort just not on CL?
Correct. The day we checked out we didn't get picked up for our flight until 3 so we hung around the lounge a bit, especially since it rained for a while.
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Old 08-25-2012, 03:43 PM   #200
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Are the "gold" KTTW cards still given for CL guests?

We stayed WL CL last month and we got a regular blue KTTW card, and I am wondering if that's because we did OCI and checked in downstairs instead of at the CL desk.

We keep our KTTW cards for scrapbooks and I had been looking forward to the "gold" card...if its because of the way I did check in, I don't want to make that mistake in April. Thanks!
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Old 08-25-2012, 03:47 PM   #201
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Originally Posted by Mousemommy1 View Post
Are the "gold" KTTW cards still given for CL guests?

We stayed WL CL last month and we got a regular blue KTTW card, and I am wondering if that's because we did OCI and checked in downstairs instead of at the CL desk.

We keep our KTTW cards for scrapbooks and I had been looking forward to the "gold" card...if its because of the way I did check in, I don't want to make that mistake in April. Thanks!
Yes! Club level room keys are supposed to be Gold.
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Old 08-25-2012, 03:49 PM   #202
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Yes! Club level room keys are supposed to be Gold.
Darn! Well, next time I am definitely not doing OCI and I will be asking to check in at the CL desk.

I thought I should ask, but then I felt a bit dorky asking so I didn't.
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Old 08-25-2012, 05:42 PM   #203
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Darn! Well, next time I am definitely not doing OCI and I will be asking to check in at the CL desk.

I thought I should ask, but then I felt a bit dorky asking so I didn't.
I've done OCI for CL 5 times now and I've still been checked in by the CL CMs (either at the CL desk or in the lounge) and gotten gold keys every time.

I wouldn't want to do OCI for CL either if it meant I had to go to the regular OCI line. I wonder why you had to do that?
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Old 08-25-2012, 05:43 PM   #204
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Quote:
Originally Posted by Mousemommy1 View Post
Are the "gold" KTTW cards still given for CL guests?

We stayed WL CL last month and we got a regular blue KTTW card, and I am wondering if that's because we did OCI and checked in downstairs instead of at the CL desk.

We keep our KTTW cards for scrapbooks and I had been looking forward to the "gold" card...if its because of the way I did check in, I don't want to make that mistake in April. Thanks!
OCI wasn't the problem. I did OCI for BWI/CL in March and we were greeted out front and escorted to the Innkeeper's Club. In 2010, we stayed at YC/CL and we weren't greeted outside and a bellman told us just to go to the downstairs check in. I knew this wasn't right, but at that moment, a CL runner overheard and said she would escort us upstairs and apologized for not seeing us arrive.

The problem was that you checked in downstairs not that you did OCI. They do have yellow cards downstairs, but you have to ask them to use them. It could have been the CL runner didn't know when you were arriving or they were upstairs escorting a guest when you arrived or the guard. In the future, all you have to do if you're overlooked is come inside and tell someone you're staying CL and they will call someone to escort you to check in upstairs.
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Old 08-25-2012, 06:04 PM   #205
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OCI wasn't the problem. I did OCI for BWI/CL in March and we were greeted out front and escorted to the Innkeeper's Club. In 2010, we stayed at YC/CL and we weren't greeted outside and a bellman told us just to go to the downstairs check in. I knew this wasn't right, but at that moment, a CL runner overheard and said she would escort us upstairs and apologized for not seeing us arrive.

The problem was that you checked in downstairs not that you did OCI. They do have yellow cards downstairs, but you have to ask them to use them. It could have been the CL runner didn't know when you were arriving or they were upstairs escorting a guest when you arrived or the guard. In the future, all you have to do if you're overlooked is come inside and tell someone you're staying CL and they will call someone to escort you to check in upstairs.
Thanks! I'll know better to just suck it up and ask next time!
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Old 08-26-2012, 03:27 PM   #206
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Thanks! I'll know better to just suck it up and ask next time!
Yeah, same with us our last stay at BC, the greeter brought us to the regular desk, so we mentioned we were staying club and she apologized profusely and brought us up to the club area. Anyone staying club should NEVER check in at the regular desk.
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Old 08-26-2012, 04:00 PM   #207
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Yeah, same with us our last stay at BC, the greeter brought us to the regular desk, so we mentioned we were staying club and she apologized profusely and brought us up to the club area. Anyone staying club should NEVER check in at the regular desk.
It's funny how people experience different check in procedures for CL stays. Our first CL stay was at the WL and since we didn't know anything about separate check in since we had never stayed CL before, we went to the front desk of the resort and attempted to check in like normal. Once the CM saw we were CL, she called upstairs. She then said someone would be down to take us upstairs to do check in since that's where all CL guests go for check in.
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Old 08-26-2012, 04:08 PM   #208
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Originally Posted by mickeynut1 View Post
It's funny how people experience different check in procedures for CL stays. Our first CL stay was at the WL and since we didn't know anything about separate check in since we had never stayed CL before, we went to the front desk of the resort and attempted to check in like normal. Once the CM saw we were CL, she called upstairs. She then said someone would be down to take us upstairs to do check in since that's where all CL guests go for check in.
The CM who checked us in did notice that we were CL, but that was already half way through the check in process. She did personally bring us upstairs to the 7th floor where we were greeted by a CL CM and shown around. Like I said, lesson learned.
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Old 08-27-2012, 09:12 PM   #209
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Hi All,

Thank You all for a great website and board with tons of information!

I am New to this board and would like to introduce myself, I am husband to a wonderful wife and a father of four beautiful children ages 12,14,15,17. We have been to WDW 7 times- 2 off site, 2 @ All-star Movie, 3 times @ Coronado Springs.
We just booked the Ambassador suite at the Polynesian for the Christmas holiday. It was a huge nut to swallow but we only go around once.
I will be emailing the CL with my dinning wishes and have them perform their magic after I get my reservation numbers from my travel agent.
Looking for any information and hints that could help me on this dream vacation ours. I also see that the rooms have been updated a year or so ago- pictures? Should I request the first or second floor?
Any of your help would be greatly appreciated.
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Old 08-28-2012, 10:54 AM   #210
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We will be staying at the GF CL (outer bldg) and am wondering how early we can access the lounge on the day of check-in? We will be arriving at the GF on check-in day at about 7am after a long overnight international flight. I know the room won't be available until later in the day, but it sure would be nice to have a place to sit ourselves and refresh prior to hitting the park that morning. Also, are CL rooms typically ready at around 3pm, as the regular rooms are?
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