Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Closed Thread
 
Thread Tools Rate Thread
Old 06-21-2013, 08:56 AM   #1816
mickeynut1
DIS Veteran
 
mickeynut1's Avatar
 
Join Date: Apr 2007
Posts: 13,981

Quote:
Originally Posted by karmacats View Post
For the most part, we really enjoyed AKL CL. IPO got us all the reservations we wanted, and had a lovely chat with an IPO CM named Don who has apparently been there a long time and knows everything there is to know about Disney. We had one slight hiccup when IPO didn't book our tomorrowland terrace dessert party, but they got it straightened out and we were able to go on the night we wanted.

The staff in the lounge was great. Bell services lost my raincoat and Melissa spent an hour with us ordering a new one and having it rush shipped to the resort so I'd have it for most of the week. They definitely remembered us from day to day - they'd ask us things like how our dinner reservation at XYZ restaurant was two night ago, etc, so clearly they were on top of things. When they found out DH is allergic to nuts they would walk with us to the food section when the new selections came out to tell him what to avoid. They also offered to get him some special nut-free appetizers and desserts but he told them not to worry about it, because there was plenty he could still have. I'm the type of person who loves b&b's with friendly owners who like to chat, so for me, the lounge staff was a little bit like that.

We loved the view from the lounge, too. Thought we'd be upset there was no animal view, but the view of the lobby was beautiful, and we didn't miss the animals because we could see them from our room. Since you've stayed CL before you know what the food selection was like. I was mostly happy with it, though I wish they had some food later - the lounge was accessible at all hours, but they took away all the food at 10, even the drinks in the fridge.

The room was fine - we've stayed SV before and didn't notice much difference, other than the DVD player in the CL room. I wish there were CL rooms further down the hall, as I don't like being so close to arusha rock - I kind of felt like i was on display when i was on my balcony (look! the elusive relaxing tourist! we don't see many of those around here - quick, get a picture!). When we stay non-CL savannah room we ask for the third or fourth pod of rooms; our CL room was in the second. I will say the soundproofing between the rooms was excellent - we know we had neighbors because we could hear them on the balcony, but didn't hear a peep in the room the entire week, even with a connecting door. It was my 40th birthday, and I got a great birthday package with the usual button, a beaded figurine from the gift shop, and some chocolates with the lodge screenprinted on them.

We did have a slight issue with our turndown service, which we reported to the lounge and also on our post-stay survey. The first three nights we got turndown with chocolates and a pretty cool art card. The next two nights we didn't get turn down at all. Not a big deal, but we mentioned it to the CM in the lounge when we were talking to him about something else, and he called mousekeeping to make sure it got done that night. Get back to the room, no turndown, and a message from mousekeeping saying if we want turndown we have to remove the "do not disturb" sign from the door. Well, that sign wasn't on the door, so I was pretty sure the call was a CYA move from the person who didn't do our turndown. So, the next day I again reported it to the lounge, mostly because I was mad about the phone call - I'm fine with an oversight, not so fine with lying. The CM again called mousekeeping, and credited us $20 a night for the three nights we didn't get mousekeeping (which was totally unnecessary, and I told him so, but he did it anyway). That night, which was our last, we came back to find what we jokingly called "throwdown service" - blankets not turned down, and no art card, but chocolates thrown all over the bed area - under the bed, on the night table, etc. That was really our only issue with any of the CL perks, though - everything else was wonderful.

All in all, we enjoyed ourselves so much, we booked the Oct trip as a bounceback before we left in April. It's like a horrible, wonderful, horrible addiction...
Thanks for your review . Sounds like you had a fabulous CL stay, except for the turndown incident. That is horrible that the chocolates were thrown everywhere....there's no excuse for that . I have heard Don's name mentioned in a lot of posts as being absolutely amazing!!! AKL CL is on my list of club levels to try, so one of these days we'll make it there .

Quote:
Originally Posted by karmacats View Post
For the Oct 24 cruise, the CL room was $600 more than the mid-level balcony stateroom we were looking at, and I think $400 more than the family balcony room we were considering for the extra space. We thought that would be worth it, especially because it will give me someplace to hang out in the Bahamas because I probably won't get off the ship (been to the Bahamas a million times before) and DH will go diving which usually takes 5-6 hours. I don't think I could justify $1000 for three days, but staying AKL CL has made me do crazy things now that I'm spoiled....
I'm sure you will love CL on the cruise . Believe it or not, I did seriously consider upgrading (crazy, I know ), but I made myself REALLY think about it as $1,000 is alot of money for 3 nights. I still think about it as CL is still available for our cruise, but I'm thinking of asking at check in if it's available and what the cost is. If it's something doable, I may bite the bullet and go for it, but otherwise, I'm sticking with our deluxe family veranda cabin .

Quote:
Originally Posted by karmacats View Post
This whole website is a bad influence!!!
So very true .

Quote:
Originally Posted by HBGdancermom View Post
That's what I am hoping. How crowded do the cruises feel?
We've only cruised twice in the past and although they were quite some years ago, I don't remember ever feeling it being crowded to where you couldn't enjoy yourself. There are so many things to do on a cruise that no one area ever felt more crowded than others, IMO. With that said, I have read reports that the Aquaduck slide on the Dream can get a little crowded with long lines, but I think that can be said for just about any ship with a great pool slide .
__________________


Country Inn & Suites LBV June 2001 - CBR July 2002 - BC December 2003 - WL CL Oct/Nov 2004 - WL September 2006 - All Star Vacation Homes March 2007 -Poly September 2007 - All Star Vacation Homes March 2008 - AKL/GF SL/WL January 2010 - AKL/GF December 2010 - GF RPC May 2011
mickeynut1 is offline  
Old 06-21-2013, 10:09 AM   #1817
TigrLvsPooh
Disney's Ultimate Fan, and our very own Travel Channel television star!!!
Anthony's Girl
Got my way
 
TigrLvsPooh's Avatar
 
Join Date: Jul 2001
Location: Indiana
Posts: 9,880

Quote:
Originally Posted by lomillerin View Post
Update: we checked in earlier. We have a standard view club room at YC and have a great view of Wishes from our balcony. It made my day. I didn't realize I would see anything from our balcony.
We've had that view before a couple of times It is great for standard!
__________________
Erika Murphy - DISney Obsessed Mom of 2 Mouseketeers Annual Passholder & D23 Member
Seen on The Travel Channel as the ULTIMATE Disney Fan!
Follow me: www.twitter.com/Erika_Murphy& www.pinterest.com/erikamurphy12
Blog: https://www.erika_murphy.silvrback.com

Grand Floridian 2012, 2003, 2001, 1994 * Polynesian 2013, 2011, 2008, 2008, 2005, 2003 * Contemporary 2014, 2008 * Bay Lake Tower 2013 *Boardwalk 2014, 2013, 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Lodge & Kidani Village 2014, 2012, 2011, 2008, 2006, 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2014, 2013, 2012, 2010, 2002 * Beach Club 2014, 2012, 2011, 2008, 2003 * Swan 2006, 2005, 2003 * Pop Century 2014, 2013, 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Wilderness Lodge 2011, 2004, 2003 * Saratoga Springs 2007 * Port Orleans French Quarter 2014, 2013, 2004 *
Up next: July 2014 BWI CL FROZEN SUMMER FUN!!! & Royal Pacific DIAGON ALLEY!!!!
TigrLvsPooh is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 06-21-2013, 04:41 PM   #1818
psac
DIS Veteran
 
psac's Avatar
 
Join Date: Jan 2009
Location: Staten Island, NY
Posts: 2,259

Quote:
Originally Posted by HBGdancermom View Post
Glad I am not the only one!!! Lol. I am scared to even look at AP. lol.
Once you get the AP, there's no going back. They rope you in with AP room discounts for more trips, then the additional trips make it more cost effective to renew the AP, so you book more trips, etc... Next thing you know you're doing three WDW land trips and one DCL cruise in the same year!
__________________
“It's kind of fun to do the impossible.” - Walt Disney
Upcoming DCL Fantasy/BLT Oct'14, BWV Dec'14
Past AKL-K Apr'14, BWV Nov'13, VWL/DCL Fantasy Sep'13, Poly CL Jul'13, AKL CL Apr'13, BWV Nov'12, BC CL Jun'12, BLT Apr'12, BWV Nov'11, CR Jul'11, BWI CL Nov'10, GF CL Apr'10, GF Apr'09, Omni Champ. Apr'07, POR Oct '03

Last edited by psac; 06-21-2013 at 08:13 PM.
psac is offline  
Old 06-21-2013, 08:15 PM   #1819
psac
DIS Veteran
 
psac's Avatar
 
Join Date: Jan 2009
Location: Staten Island, NY
Posts: 2,259

I think if we had that "throwdown service," after already complaining, my wife would have gone nuclear on the manager.

We also had missed turndown service a fee nights, and even one day we called and requested early regular housekeeping, it wasn't done by 3 or 4:00...
__________________
“It's kind of fun to do the impossible.” - Walt Disney
Upcoming DCL Fantasy/BLT Oct'14, BWV Dec'14
Past AKL-K Apr'14, BWV Nov'13, VWL/DCL Fantasy Sep'13, Poly CL Jul'13, AKL CL Apr'13, BWV Nov'12, BC CL Jun'12, BLT Apr'12, BWV Nov'11, CR Jul'11, BWI CL Nov'10, GF CL Apr'10, GF Apr'09, Omni Champ. Apr'07, POR Oct '03
psac is offline  
Old 06-21-2013, 08:34 PM   #1820
Ofinn
DIS Veteran
 
Ofinn's Avatar
 
Join Date: Feb 2013
Posts: 1,037

Quote:
Originally Posted by psac View Post
Once you get the AP, there's no going back. They rope you in with AP room discounts for more trips, then the additional trips make it more cost effective to renew the AP, so you book more trips, etc... Next thing you know you're doing three WDW land trips and one DCL cruise in the same year!
That is so me.
__________________
Ofinn is offline  
Old 06-21-2013, 09:20 PM   #1821
Ofinn
DIS Veteran
 
Ofinn's Avatar
 
Join Date: Feb 2013
Posts: 1,037

Quote:
Originally Posted by psac View Post
I think if we had that "throwdown service," after already complaining, my wife would have gone nuclear on the manager.

We also had missed turndown service a fee nights, and even one day we called and requested early regular housekeeping, it wasn't done by 3 or 4:00...
We have found turn down to be pretty hit or miss. I really don't care. At YC they would come around 4:30 and ask if we wanted it. We have had mousekeeping issues at just about every resort CL or not. My pet peeve is coming back to the room at 2:00 to 3:00 pm and the room hasn't been cleaned. I kind of find this unacceptable, and I address it on every survey.
__________________
Ofinn is offline  
Old 06-22-2013, 04:26 PM   #1822
ngress
Earning My Ears
 
Join Date: Jun 2013
Posts: 19

Can someone tell me if I'm being unreasonable. We decided on a fairly last minute disney world vacation. We booked about 8 weeks out. I initially did not book club level, but after hearing the reviews everyone seemed to think the the club level concierges were worth it. So I booked the majority of my dinners myself online and then I called the concierge to make a few of the hard ones. The reply I got was "the computer shows no availability". I am trying to get a few hard ones (be our guest, crystal palace and a better Ohana time), but they are not helping me at all. I guess my question is what do I really get for club level?
ngress is offline  
Old 06-22-2013, 05:17 PM   #1823
kathie859
DIS Veteran
 
kathie859's Avatar
 
Join Date: Jul 2005
Location: Northern Kentucky
Posts: 3,433

Quote:
Originally Posted by ngress View Post
Can someone tell me if I'm being unreasonable. We decided on a fairly last minute disney world vacation. We booked about 8 weeks out. I initially did not book club level, but after hearing the reviews everyone seemed to think the the club level concierges were worth it. So I booked the majority of my dinners myself online and then I called the concierge to make a few of the hard ones. The reply I got was "the computer shows no availability". I am trying to get a few hard ones (be our guest, crystal palace and a better Ohana time), but they are not helping me at all. I guess my question is what do I really get for club level?
Interesting first post I never use the CL CM's to book my ADR's (I'm a bit of a control freak that way). If you read the DisBoard much, you know if there's a particular ADR that you want, you should check online often since things change constantly. The CL CM 's can't create an opening out of thin air.
And I gather you really know what CL gets you--what it doesn't get you is a personal wizard
__________________
kathie859 is offline  
Old 06-22-2013, 06:19 PM   #1824
CoolPool
DIS Veteran
 
Join Date: Mar 2007
Posts: 1,178

Quote:
Originally Posted by ngress View Post
Can someone tell me if I'm being unreasonable. We decided on a fairly last minute disney world vacation. We booked about 8 weeks out. I initially did not book club level, but after hearing the reviews everyone seemed to think the the club level concierges were worth it. So I booked the majority of my dinners myself online and then I called the concierge to make a few of the hard ones. The reply I got was "the computer shows no availability". I am trying to get a few hard ones (be our guest, crystal palace and a better Ohana time), but they are not helping me at all. I guess my question is what do I really get for club level?
By Disboards standards 8 weeks out is like yesterday. There many many people on this board that plan vacations two years out and book dinner reservations at 180 days +10. But I actually agree with you. Paying for club level SHOULD get perks. There should be tables held back to offer to club guests and those tables can be released to others resort guests when they aren't used. I'm not saying tens of tables, I'm saying some. It would have no greater impact on reservations than those others that book BOG for every night of there 7 day vacation and only intend to go once or twice.
CoolPool is offline  
Old 06-22-2013, 07:02 PM   #1825
psac
DIS Veteran
 
psac's Avatar
 
Join Date: Jan 2009
Location: Staten Island, NY
Posts: 2,259

Quote:
Originally Posted by ngress View Post
Can someone tell me if I'm being unreasonable. We decided on a fairly last minute disney world vacation. We booked about 8 weeks out. I initially did not book club level, but after hearing the reviews everyone seemed to think the the club level concierges were worth it. So I booked the majority of my dinners myself online and then I called the concierge to make a few of the hard ones. The reply I got was "the computer shows no availability". I am trying to get a few hard ones (be our guest, crystal palace and a better Ohana time), but they are not helping me at all. I guess my question is what do I really get for club level?
I think they should have offered to try for you over the next few weeks to see if they could get a cancellation spot.
__________________
“It's kind of fun to do the impossible.” - Walt Disney
Upcoming DCL Fantasy/BLT Oct'14, BWV Dec'14
Past AKL-K Apr'14, BWV Nov'13, VWL/DCL Fantasy Sep'13, Poly CL Jul'13, AKL CL Apr'13, BWV Nov'12, BC CL Jun'12, BLT Apr'12, BWV Nov'11, CR Jul'11, BWI CL Nov'10, GF CL Apr'10, GF Apr'09, Omni Champ. Apr'07, POR Oct '03
psac is offline  
Old 06-22-2013, 07:53 PM   #1826
focusondisney

I'll need some Boo Boo fun
Oh come on! You didn't even give anyone a chance to follow the rule!
 
focusondisney's Avatar
 
Join Date: May 2009
Location: Sabre Land
Posts: 5,982

Quote:
Originally Posted by CoolPool View Post
By Disboards standards 8 weeks out is like yesterday. There many many people on this board that plan vacations two years out and book dinner reservations at 180 days +10. But I actually agree with you. Paying for club level SHOULD get perks. There should be tables held back to offer to club guests and those tables can be released to others resort guests when they aren't used. I'm not saying tens of tables, I'm saying some. It would have no greater impact on reservations than those others that book BOG for every night of there 7 day vacation and only intend to go once or twice.
And if they did, those tables would be gone way before 8 weeks out. With what, 8 resorts with club level (& GF having 2 different clubs), a few tables at each popular restaurant wouldn't go very far.
__________________
Sparklie Boo Boo Tour 2012] TagGate 2011 Honoring The Tag Fairy Because she's Snarking Hilarious!
__________________
focusondisney is offline  
Old 06-22-2013, 08:41 PM   #1827
CoolPool
DIS Veteran
 
Join Date: Mar 2007
Posts: 1,178

Quote:
Originally Posted by focusondisney View Post

And if they did, those tables would be gone way before 8 weeks out. With what, 8 resorts with club level (& GF having 2 different clubs), a few tables at each popular restaurant wouldn't go very far.
I hear you. But if cancellations come in, they could be held first for club level and resort guests first. I maintain there should be additional perks for being club level and also for staying on site. No I'm not going to do the process management of how it would work but it could be done. Sadly Disney has conditioned us to pay high and expect intangible things like "magic" in return.
CoolPool is offline  
Old 06-22-2013, 08:54 PM   #1828
dfarner
I married my Prince Charming.
 
dfarner's Avatar
 
Join Date: Sep 2005
Location: Tennessee
Posts: 994

How long can you use the club lounge after checking out?

Hello folks,

I am considering an upgrade to Sugarloaf. We leave in just a few days, and are currently booked garden view. My question is...how long can we use the lounge and pool after checking out? Will my key still access the lounge for the remainder of the day, even if we've settled the bill and all? Can we still enjoy the pool area?
__________________

Me DH DD11 DD7

1992-2004 many offsite trips
2005-ASMo,ASMu,OKW 2006-SSR 2007-OKW 2008-POR and VWL 2009-Dolphin
2010-Grand Floridian~SugarLoaf
2011-Polynesian~GVCL
2013-Port Orleans Riverside, Beach Club~SVCL
dfarner is offline  
Old 06-22-2013, 09:23 PM   #1829
Ofinn
DIS Veteran
 
Ofinn's Avatar
 
Join Date: Feb 2013
Posts: 1,037

Quote:
Originally Posted by ngress View Post
Can someone tell me if I'm being unreasonable. We decided on a fairly last minute disney world vacation. We booked about 8 weeks out. I initially did not book club level, but after hearing the reviews everyone seemed to think the the club level concierges were worth it. So I booked the majority of my dinners myself online and then I called the concierge to make a few of the hard ones. The reply I got was "the computer shows no availability". I am trying to get a few hard ones (be our guest, crystal palace and a better Ohana time), but they are not helping me at all. I guess my question is what do I really get for club level?
I always book ADR's last minute. I haven't booked my September one's yet. I usually do it about 3 weeks before. We eat late after 8pm so it's never a problem getting ADR's. Ohana is a really tough one to get unless you book 3-4 months out. I don't know why I don't care for it. I would try yourself several times a day. People do cancel.

What do you get with Club level? Snacks, alcohol, and a lounge. The concierges aren't going to get you into a restaurant that's not available.
__________________
Ofinn is offline  
Old 06-22-2013, 09:40 PM   #1830
ngress
Earning My Ears
 
Join Date: Jun 2013
Posts: 19

Thanks for everyone's response (even the snarky ones). I get it that if there are not tables available that I'm not going to get them. However, I am sure if I forked over enough money for platinum status, a concierge would get us in. I've stayed a a ton of very nice hotels and walked to a concierge, and "magically" they get me concert tickets to a "sold out show" or reservations at the newest restaurant in town. I typically don't pay for these services and since I am, I assumed I would get the same attention. I guess I was wrong. $1200 for snacks, liquor and a room does not seem all that beneficial.
ngress is offline  
Closed Thread



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 04:45 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: