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#46 |
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DIS Veteran
Join Date: Sep 2003
Location: Southwestern PA
Posts: 558
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We experienced terrible wifi access at OKW in October. I called about it twice. Only one out of our four devices was able to connect because the signal was so low. They said they were opening a ticket with Comcast but that was about all I ever got. While we were at the main pool, we were sitting at a table still in the pool area but on the edge and we had no wireless connectivity at all there.
I travel quite a bit for business and I've never had wireless service this poor. Big disappointment.
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Most Recent Trips:
December 14-20, 2006 at Boardwalk Villas/Beach Club Villas September 26-29, 2007 Disney's Hilton Head Island Resort December 30, 2007 - January 2, 2008 Animal Kingdom Lodge Villas Concierge January 2-5, 2008 Beach Club Villas September 23-28, 2008 at Beach Club Villas September 25-30, 2009 Old Key West/Beach Club Villas June 20-27, 2010Animal Kingdom Villas/Beach Club Villas October 11-14, 2012 3-Night Disney Dream Concierge sailing to Bahamas October 14-17, 2012 Old Key West Resort FUTURE: October 12-20, 2013 Honeymooning at Aulani |
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#47 |
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Join Date: Aug 1999
Location: secaucus, n.j. USA
Posts: 892
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BWV Resort survey
Just did a resort survey which had alot of questions about wi-fi. I expressed the sentiments from this thread. I was so busy complaining about wi-fi, I forgot to complain about the change in parking at BWV. We were there during the recent cold snap and it was a real treat racing from that lot after dinner, in 40 degree temperatures
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#48 |
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Mouseketeer
Join Date: Apr 2001
Posts: 256
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#49 |
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I just sit there and think "Oh, pretty colors."
Now maybe some-one will pick me first for dodgeball Join Date: May 2002
Location: Oklahoma
Posts: 3,118
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We were at AKV this June and the wi-fi was just horrible. My 13 year old son kept whining and begging me to go down and say something to them. Like that would have helped.
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#50 |
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Member Since Day 1
I am just the "organized" one Join Date: Feb 2000
Location: now . . . Indiana
Posts: 2,456
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We are heading to the Beach Club in January, and we'll bring our MiFi Jetpack from Verizon. We've never had signal issues with our Verizon cell phones, so hopefully the signal will be strong enough to allow us to do a bit of work on our laptop.
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#51 |
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Earning My Ears
Join Date: Mar 2010
Location: Wisconsin
Posts: 22
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I just got back from a 8 day stay, I got sick of calling the number everyday to complain about the wireless. The wireless was so bad on all of our devices, the tech lady tried to at first to blame them, after hard resets and turning the wifi on and off several times, I mentioned about how I had already read about how bad the services were and I was wise to thief game. Her tune quickly changed. She then said she would fill out a work ticket, every day I got that response.
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#52 |
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Mouseketeer
Join Date: Oct 2003
Location: Chicago Area
Posts: 229
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Actually called this morning to complain about wifi at VWL. As long as the usage is very light, it seems to keep working right now. But any large web pages or even small downloads and it stops responding. I wonder if there's some throttle or just poor equipment. They are supposed to send a tech over to check it out.
It is currently ok for browsing but no way could I do any actual work over it. Hmmm...maybe that's the plan. :-/ I keep considering getting a mobile hotspot but don't want to spend the money right now...
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Joe and Lisa
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#53 |
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They won't allow any kind of cow though
Geez, I gotta start cleaning your rooms so I can get those treats Join Date: Apr 2005
Location: Richmond Hill, ON CANADA
Posts: 2,572
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Just got back from a week's stay at BWV. My brother was able to get a consistent wifi connection all week but I could not connect with my iphone or iPad. It was horrible. I could get connections in the lobby, MK, DHS and Epcot but in our room? Meh.
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1975 WDW Fort Wilderness | 1983 Disneyland | 1992 WDW Offsite | 1996 Disneyland (DL Pacific Hotel)| 1999 Disneyland | 2000 WDW Dixie Landings | 2002 Disneyland | 2003 WDW Offsite | 2004 Disneyland | 2005 WDW Offsite |
2006 Disneyland | 2007 Tokyo Disneyland - Disney Sea - HK Disneyland (Disney's Hollywood Hotel) | 2008 Disneyland | 2008 WDW Offsite | 2009 Disneyland Paris | 2009 Disneyland | 2009 WDW Caribbean Beach Resort - DCL Disney Magic | 2011 Disneyland | 2011 Disney Magic Mediterranean | 2012 Disneyland (VGC) | 2012 ABD -Enchanted China | 2012 HK Disneyland | 2012 DCL Disney Magic NYC/Canada | 2012 WDW Boardwalk ![]() |
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#54 |
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Mouseketeer
Join Date: Oct 2003
Location: Chicago Area
Posts: 229
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Update to my thread from this morning: i had called tech support this morning and they said a tech would be out to investigate. Tonight my internet is rock solid. This is the best I have ever had at WDW wired or wireless. We will see what happens tomorrow, but I am hopeful!! Well worth the 10 minute call this morning. I can surf, pull down apps, emails with attachments, and e-magazines. Almost like being at home. Wow. I am sure the speed doesn't match my home connection but it's extremely useable!!
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Joe and Lisa
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#55 | |
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Always happy at Disney
![]() Join Date: Oct 2000
Location: MN
Posts: 7,405
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#56 |
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DIS Veteran
Join Date: Nov 2000
Posts: 1,876
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Room 217 BWV horrible horrible WIFI, last week. I wish I had thought to call and complain. I did receive a survey and went into detail about out experience. DH on a laptop and me on an IPAD.
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#57 |
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Mouseketeer
Join Date: Dec 2008
Posts: 236
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Our wireless was terrible last week at BWV too. We were at BLT for three nights and didn't have a single problem. Switched to BWV and it cut out constantly, and usually when I was trying to appease a crabby baby with Elmo videos. It was really frustrating.
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Me ::cop: DH Ellie, 4, Molly,1, Jessie![]() Our Disney trips together: October 2005: Honeymoon at CSR December 2006: Got a pin code we couldn't resist and headed to POFQ June 2007: Big family vacation off-site December 2007: Babymoon at POFQ December 2009: Ellie's first trip, our first trip as DVC members at BWV April 2010: Mike's 30th and Ellie's 2nd birthday celebration at Pop/AKV September/October 2010: BWV for MNSSHP and Wizarding World of Harry Potter April 2011: A week at Jambo House before Ellie turns 3 May 2012: Back to AKV for baby's 1st trip to Disney! Nov/Dec 2012: Our first Disney cruise! Plus AOA, BLT and BWV -- whew! October 2013: Fall fun at Jambo House |
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#58 |
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DIS Veteran
Join Date: Jan 2006
Posts: 682
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I was in BWV room 3081-3083 and no WiFi for 5 days. We called tech support and tried all their suggestions but nothing worked. On the porch I could get the public access conex but it kept cutting out.
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#59 |
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Mouseketeer
Join Date: Jun 2010
Posts: 179
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We were in room 2009 BWV right after Thanksgiving for a week and WIFI was spotty. Had best luck early in the morning (like 6am early!) and during the fireworks which we enjoyed from our balcony. I did most of my web surfing through my 3G connection which worked best on the ferries.
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#60 |
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DIS Veteran
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I'm sitting on the balcony of my room, 4117, and I have excellent Internet signal strength and speed. Have been emailing pictures and surfing all morning here no problem. Way better than when I was at OKW, SSR and AKV.
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