Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts > Disney Discount Codes and Rates
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 01-03-2013, 03:10 PM   #511
MagicallyDelicious
Mouseketeer
 
MagicallyDelicious's Avatar
 
Join Date: Apr 2012
Location: The End of the Rainbow
Posts: 271

I have been on hold for over four hours now. I'm thisclose to giving up. I have never waited this long with them. Ever.
MagicallyDelicious is offline   Reply With Quote
Old 01-03-2013, 03:16 PM   #512
Lees3rwe
DIS Veteran
 
Lees3rwe's Avatar
 
Join Date: Jul 2010
Posts: 768

I am just praying that it doesn't pour rain on us this trip. Last June, I don't think I could have gotten any wetter!

Ironically, my son thought this was the best trip we have taken!
__________________
<a href="http://distickers.com/ticker/"><img src="http://distickers.com/ticker/tickers/siwyaubsfpns37hr.png" alt="DIStickers.com Ticker" border="0"/></a>
Lees3rwe is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-03-2013, 03:17 PM   #513
sydneysmom
ready to go back to Disney..... NOW!
 
sydneysmom's Avatar
 
Join Date: Sep 2009
Location: Mississippi
Posts: 3,440

Quote:
Originally Posted by MagicallyDelicious View Post
I have been on hold for over four hours now. I'm thisclose to giving up. I have never waited this long with them. Ever.
Don't give up!!!!!!!!!! it's totally worth it when you get the discount. I was on hold last week for 3 flipping hours. And when I FINALLY got a live human, it was like the best thing ever. And on top of that, I saved $ 909...so it's worth it. If you have speaker phone, just put it on speaker and go about your business.....Good luck !!!!
__________________
Sydney's Step Mom
me DH DD8 bebe ellie chloe phoebe

2010 : Grand Floridian and MNSSHP
2013 : Grand Floridian and DH's birthday!
2016 : First trip to Universal
sydneysmom is offline   Reply With Quote
Old 01-03-2013, 03:19 PM   #514
letthewookiewin
"That's 'cause droids don't pull people's arms out of their sockets when they lose. Wookiees are known to do that."-Han Solo
"I see your point, sir. I suggest a new strategy, R2: let the Wookiee win."-C-3PO
 
letthewookiewin's Avatar
 
Join Date: Feb 2006
Location: Keller, Texas
Posts: 4,885

Quote:
Originally Posted by MagicallyDelicious View Post
I have been on hold for over four hours now. I'm thisclose to giving up. I have never waited this long with them. Ever.
That is crazy. I hope you get through soon.
__________________
Me(38)DH(38) DS16 DS15 Bug R.I.P. 8/20/11
'81-OS/w parents; 3/94-OS/w HS band & met future DH; 7/00-OS,5th wedding anny; 3/04-CBR,DS's 1st trip; 10/06-WL,MNSSHP; 6/12-PC; 9/13-Swan/AKL SV; 5/14 DL; 12/14 SoG, Suz & I & MVMCP


"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." - Walt Disney
letthewookiewin is offline   Reply With Quote
Old 01-03-2013, 03:32 PM   #515
MagicallyDelicious
Mouseketeer
 
MagicallyDelicious's Avatar
 
Join Date: Apr 2012
Location: The End of the Rainbow
Posts: 271

The hold music... it's killing me.
MagicallyDelicious is offline   Reply With Quote
Old 01-03-2013, 03:48 PM   #516
crzy4my2
Mouseketeer
 
crzy4my2's Avatar
 
Join Date: Aug 2007
Location: MA
Posts: 458

My phone battery won't last 4 hours! I hope they added staff!
__________________

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Day trip 1983
The Disney Inn 1986
POR 2008 Took my kids for their 1st trip.
CBR 2010 Thanksgiving trip 11/24-12/1
CSR 2013 April Vacation trip 4/9-4/16
crzy4my2 is offline   Reply With Quote
Old 01-03-2013, 03:50 PM   #517
tikkipoo
DIS Veteran
 
tikkipoo's Avatar
 
Join Date: Jan 2005
Location: Indiana
Posts: 1,225

Quote:
Originally Posted by sydneysmom View Post
Ours is showing 3 refillable mugs. (we did the deluxe plan) it's about 1/2 way down the big list and says "FEATURE RESORT REFILLABLE MUG 1,2,3"

what I don't understand is why it's also listing "FEATURE: Disney Quest Vouchers 1,2". Do you now get passes to Disney Quest as part of the package?
Nope, not on mine. I do have the Disney Quest vouchers just 2 and we have 3 people in the room???
__________________
Tikkipoo
October 2003 & 2005 & 2009 Port Orleans Riverside
April 2004 & 2007 Daytona Beach - IOA/UA/SW
tikkipoo is offline   Reply With Quote
Old 01-03-2013, 03:50 PM   #518
MagicallyDelicious
Mouseketeer
 
MagicallyDelicious's Avatar
 
Join Date: Apr 2012
Location: The End of the Rainbow
Posts: 271

Mine has been plugged in. I literally drove around for work, on hold for three hours. Now I've been in my office on hold for close to two hours.

This isn't my first rodeo with this, but this is the longest I've ever been on hold with anyone. In my entire life. This is ridiculous.

If I have to listen to this loop of hold music one more time, I'm going to pour hot wax in my ears.

ETA: Got through! Saved over $1,300!

Last edited by MagicallyDelicious; 01-03-2013 at 04:46 PM.
MagicallyDelicious is offline   Reply With Quote
Old 01-03-2013, 04:06 PM   #519
Music City Mama
DIS Veteran
 
Music City Mama's Avatar
 
Join Date: Dec 2009
Location: Nashville, TN
Posts: 1,646

Quote:
Originally Posted by MagicallyDelicious View Post
Mine has been plugged in. I literally drove around for work, on hold for three hours. Now I've been in my office on hold for close to two hours.

This isn't my first rodeo with this, but this is the longest I've ever been on hold with anyone. In my entire life. This is ridiculous.

If I have to listen to this loop of hold music one more time, I'm going to pour hot wax in my ears.
I seriously think you're stuck in some type of Disney phone line black hole -- that's just not right.

I called about an hour and a half ago and was on the phone for a total of 20 minutes -- between the automated thing confirming my address (which incidentally, was an address from almost 20 years ago! ), speaking with the CM, making my reservation, and taking the phone survey afterward -- 20 minutes!
Music City Mama is offline   Reply With Quote
Old 01-03-2013, 04:11 PM   #520
sydneysmom
ready to go back to Disney..... NOW!
 
sydneysmom's Avatar
 
Join Date: Sep 2009
Location: Mississippi
Posts: 3,440

Quote:
Originally Posted by tikkipoo View Post
Nope, not on mine. I do have the Disney Quest vouchers just 2 and we have 3 people in the room???
us too.... we have 3 people and 2 vouchers. very odd.....
__________________
Sydney's Step Mom
me DH DD8 bebe ellie chloe phoebe

2010 : Grand Floridian and MNSSHP
2013 : Grand Floridian and DH's birthday!
2016 : First trip to Universal
sydneysmom is offline   Reply With Quote
Old 01-03-2013, 04:14 PM   #521
bigbabyblues
DIS Veteran
 
bigbabyblues's Avatar
 
Join Date: Mar 2004
Posts: 10,010

Quote:
Originally Posted by sydneysmom View Post
us too.... we have 3 people and 2 vouchers. very odd.....
The vouchers for DQ and mini golf (can't remember if there are others) are per room, doesn't matter how many people. It used to be one DQ and mini golf voucher per room, I think it changed last year. If you have more people than vouchers, they pay full price for DQ/mini golf.
bigbabyblues is offline   Reply With Quote
Old 01-03-2013, 04:14 PM   #522
Music City Mama
DIS Veteran
 
Music City Mama's Avatar
 
Join Date: Dec 2009
Location: Nashville, TN
Posts: 1,646

Quote:
Originally Posted by sydneysmom View Post
us too.... we have 3 people and 2 vouchers. very odd.....
I didn't get a package (just booked room only), but from what I've read recently, the vouchers now include 2 instead of 1. It used to be 1 per room (like for mini golf) regardless of the number of people in your room. Now they give you 2 vouchers (again, regardless if there are 2 of you or 4 of you). The Disney Quest vouchers are new for 2013 packages.
Music City Mama is offline   Reply With Quote
Old 01-03-2013, 04:34 PM   #523
sydneysmom
ready to go back to Disney..... NOW!
 
sydneysmom's Avatar
 
Join Date: Sep 2009
Location: Mississippi
Posts: 3,440

Quote:
Originally Posted by Music City Mama View Post
I didn't get a package (just booked room only), but from what I've read recently, the vouchers now include 2 instead of 1. It used to be 1 per room (like for mini golf) regardless of the number of people in your room. Now they give you 2 vouchers (again, regardless if there are 2 of you or 4 of you). The Disney Quest vouchers are new for 2013 packages.
Quote:
Originally Posted by bigbabyblues View Post
The vouchers for DQ and mini golf (can't remember if there are others) are per room, doesn't matter how many people. It used to be one DQ and mini golf voucher per room, I think it changed last year. If you have more people than vouchers, they pay full price for DQ/mini golf.
Well, that's a nice surprise then! My DH has been wanting to go to DQ, but we haven't so far... maybe we will do that this trip!
__________________
Sydney's Step Mom
me DH DD8 bebe ellie chloe phoebe

2010 : Grand Floridian and MNSSHP
2013 : Grand Floridian and DH's birthday!
2016 : First trip to Universal
sydneysmom is offline   Reply With Quote
Old 01-03-2013, 04:56 PM   #524
tianna26
Mouseketeer
 
tianna26's Avatar
 
Join Date: Aug 2012
Posts: 256

wow yall had to wait 4 hours we got right through
__________________
tianna26 is offline   Reply With Quote
Old 01-03-2013, 05:09 PM   #525
letthewookiewin
"That's 'cause droids don't pull people's arms out of their sockets when they lose. Wookiees are known to do that."-Han Solo
"I see your point, sir. I suggest a new strategy, R2: let the Wookiee win."-C-3PO
 
letthewookiewin's Avatar
 
Join Date: Feb 2006
Location: Keller, Texas
Posts: 4,885

Quote:
Originally Posted by Music City Mama View Post
I seriously think you're stuck in some type of Disney phone line black hole -- that's just not right.

I called about an hour and a half ago and was on the phone for a total of 20 minutes -- between the automated thing confirming my address (which incidentally, was an address from almost 20 years ago! ), speaking with the CM, making my reservation, and taking the phone survey afterward -- 20 minutes!
It has my information wrong as well. It has our old phone number. The address it has, we did live on that street (almost 10 years ago), but the house number it has doesn't exist. When I talk to an actual CM, they show the correct information though.
__________________
Me(38)DH(38) DS16 DS15 Bug R.I.P. 8/20/11
'81-OS/w parents; 3/94-OS/w HS band & met future DH; 7/00-OS,5th wedding anny; 3/04-CBR,DS's 1st trip; 10/06-WL,MNSSHP; 6/12-PC; 9/13-Swan/AKL SV; 5/14 DL; 12/14 SoG, Suz & I & MVMCP


"We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." - Walt Disney
letthewookiewin is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 10:22 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: